Review of Merrimack Valley Dentistry
Merrimack Valley Dentistry:
Merrimack Valley Dentistry is a dental practice located in Dracut, Massachusetts. The practice offers a range of services including dental implants, periodontics, oral surgery, and laboratory services. The practice is open from Monday to Thursday from 8:00 am to 5:00 pm. The practice is closed on Fridays, Saturdays, and Sundays.
The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly staff, professional service, and excellent care. One customer mentioned that the staff was very welcoming and always explained everything they were about to do. Another customer mentioned that the practice was exceptional and that they had never had any problems with any dental treatment done by the practice.
However, some customers have criticized the practice for its customer service and billing practices. One customer mentioned that the focus of the new ownership was on profit rather than quality. Another customer mentioned that they were charged for a cleaning and trays that should have been fully covered by their insurance.
The practice has a website that provides information about the services offered, the staff, and the practice. However, customers have mentioned that the practice is out of network for some insurance providers.
In conclusion, Merrimack Valley Dentistry is a dental practice that offers a range of services. While some customers have praised the practice for its excellent care and friendly staff, others have criticized the practice for its customer service and billing practices. It is recommended that customers check with their insurance provider to ensure that the practice is in-network before making an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Katie Moon
I took my daughter for her first filling. We were greeted with a big smile from reception. Dr. Pujo filled her tooth with no pain. He explained each step as he completed it. He and his staff did an amazing job at making a scared 6 year old feel comfortable.
Sean C
I have been going to see Dr. Pujo and my hygienist, Nora for years and I am very happy with them! Nora does a great job, answers all my questions,and makes going to the dentist an experience I look forward to. I highly recommend Merrimack Valley Dentistry.
Mrspeeed
I called the office and asked if they took Cigna dental they said yes what they did not tell me is they are out of network and I received a $81.00 dollar bill for a cleaning and trays they should clarify that on accepting new patients when I called the office to ask why I was being charged for a cleaning and x rays which should of been fully covered they still did not tell me They were out of network and just said it was my coverage not very professional and last but not least they gave a circular x ray that was completely unnecessary which made my visit even more expensive never had that done in 40 years of going to the dentist
Mike Lemanski
I was a patient there for years, and always received superb care and courteous service. I recently moved out of town, and I will count myself very lucky if I find another dentist as good.
Jered Haley
Dr. Pujo is awesome... I have been going to him for over 15 years and his hygienists do a great job. I highly recommend Dr. Pujo.
Nia
Everyone at the office is so kind and welcoming and they always know what they are talking about
Esther Melin
I love this office. They are professional, knowledgeable, and nice.
Ken Woonton
I have been a client for more than 25 years and with the new ownership the focus is now on profit rather than quality. I had a temporary crown replaced three times in one month. If you don’t confirm your appointment the day before by their deadline they cancel your appointment and charge you $50 (not everyone is glued to their phone, clearly not a customer focused approach). I do not recommend this dental practice (I miss the prior owner who cared for his clients…the new owner is focused on the number of practices she owns).