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Review of Brian Francis DMD Aesthetic and Family Dental Center

Brian Francis DMD Aesthetic and Family Dental Center is a dental clinic located in Billings, Montana. The clinic offers a variety of services including cosmetic dentistry, dental implants, teeth whitening, and general dental care for the whole family.

The clinic is open from Monday to Friday, with extended hours on Wednesdays and Thursdays. Unfortunately, they are closed on weekends. The clinic is located at 2370 Avenue C #4, Billings, MT 59102, making it easily accessible for those living in the area.

The clinic has received numerous positive reviews from satisfied customers. Patients have praised the friendly and professional staff, with many mentioning how comfortable they felt during their visit. The clinic's dentists have also been praised for their caring attitude and ability to explain procedures in a way that patients can understand.

One customer mentioned how they had switched to this clinic after a bad experience with another dentist, and were pleasantly surprised by the level of care they received. Another customer mentioned how they appreciated the clinic's honesty, as they were given multiple options to remedy a problem instead of being pressured into the most expensive option.

Overall, Brian Francis DMD Aesthetic and Family Dental Center is a great choice for those looking for quality dental care in Billings. With a friendly and professional staff, extended hours on certain days, and a variety of services offered, this clinic is definitely worth considering for your dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Brian Francis DMD Aesthetic and Family Dental Center Reviews - 142

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Heide

I changed dentists after inquiring from friends as to who they recommended. Dr. Francis exceeded my expectations! He is very warm and personable, taking an interest in me as well as my teeth! He is straight forward with his assessment of my condition and need for any work to be done. His staff is super friendly and made me feel very at home! I look forward to my next visit!

Vickie Jardine

Two recent visits-one with my 96 yr old mother. A molar had broken off, but the root needed to be removed to avoid infection. I was able to get an appointment with Dr Francis within 24 hours of calling. All the staff and Dr Francis were so caring and really helped Mom to relax and have a successful removal of the root. The second, was myself and a crack in a molar at the back of my mouth. Dr Ferguson and her assistant were so cordial and efficient with the whole process. Ivy, at the front desk is so friendly, and always with a smile ready to take care of all the other details.

Justin Sessions

Super helpful and friendly. I was going to a different dentist office here in town and unfortunately had a crown they did break twice on me! The first time said office replaced it free of charge (it had broken in less than a year after having gotten it done). The second time it broke I called them up and they refused to honor the warranty because I hadn't come back to them for regular cleanings. So I called up Dr. Francis' office and they got me in within 2 days and gave me multiple options to choose from to remedy the problem, instead of trying to pressure me into the most expensive option. So because of this I have now switched dental offices to Dr Francis and will be going there from here on out.

Diane Casanova

Everyone was so kind and radiant and professional - made me more comfortable being at the dentist’s office (which can be scary!) - and the visit was as efficient as could be for a new patient!! Thank you!!

Sonia Bailey

I LOVE THIS PLACE! Dr. Brian Francis is AMAZING!!! My son and I both go here and will never go anywhere else. Great staff! We both went to another dentist and were given "quotes" for all the work we needed done. My son's quote was $10,000 and mine was $3500. We go to Dr. Francis and ironically I didn't need any of the work I was quoted for and my son's bill was WAY cheaper then the other dentist.

I HIGHLY RECOMMEND DR. FRANCIS. :)

Anna Kemner

Probably the best experience I’ve ever had in a dentist office. The front staff was very friendly and efficient in getting my files from past dental/orthodontist offices, which saved me time and money on more X-rays. The hygienist was very friendly, listened to my concerns, was educational, and gentle. Dr. Francis took the time to show me what was causing my issues on a big screen, instead of blabbing off random things like past dentist have. He also took the time to fix a mess up from my previous dentist while I was there for my cleaning, instead of making me schedule another appointment. He spent more than 5 seconds looking at my teeth, which was also very comforting to know he’s genuinely observing. Would definitely recommend to people and I’m glad I found a good dentist my first try in my new city!

Lisa Openshaw

I can't tell you how wonderful our experience was with Dr Francis and Jessica. My son had an emergency and the both of them went out of their way to help him. I can not say enough good things about them! We have a new dentist now. Thank you

Courtney June

Dental assistant had no clue what she was doing and spent half an hour attempting to take 2 xrays and pictures of my teeth, which ended up being extremely uncomfortable
Dentist was rude. Hygienist was so sweet and amazing. But it took them 2.5 hours to do my cleaning/appt and I have zero issues, great health.

Carol Brumfield

I had once again a great experience at Brian Francis”s (DMD) office yesterday. The staff is very friendly and I completely appreciate Dr. Francis and his caring attitude . Thank you for being a great a dentist and providing a friendly atmosphere . I will continue to send people your direction!

King Horrific

Honestly this has been the best dental office I've ever been to. The staff doesn't berate you about your dental hygiene. They're professional, they do an impeccable job at remembering you, and their quality of work and service is next to none!

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