Trailhead Pediatric Dentistry
- Viewed -
Review of Trailhead Pediatric Dentistry
Trailhead Pediatric Dentistry:
Trailhead Pediatric Dentistry is a pediatric dental clinic located in Billings, Montana. The clinic is dedicated to providing quality dental care to children of all ages in a comfortable and friendly environment. The clinic's team of experienced pediatric dentists and staff are committed to ensuring that every child's visit is a positive experience.
The clinic offers a wide range of dental services, including routine check-ups, cleanings, fluoride treatments, and sealants. They also provide restorative services such as fillings, crowns, and extractions. The clinic uses state-of-the-art equipment and techniques to ensure that each child receives the best possible care.
One of the clinic's top priorities is to make sure that children feel comfortable and at ease during their visit. The staff is friendly and patient, and they take the time to explain procedures to children in a way that they can understand. The clinic also offers sedation options for children who may be anxious or have special needs.
Parents who have visited Trailhead Pediatric Dentistry have praised the clinic for its friendly and knowledgeable staff, as well as its welcoming atmosphere. Many parents have also noted that their children enjoy going to the dentist, which is a testament to the clinic's commitment to providing quality care in a comfortable environment.
If you are looking for a pediatric dentist in Billings, Montana, Trailhead Pediatric Dentistry is an excellent choice. With its experienced staff, state-of-the-art equipment, and commitment to providing quality care, you can be confident that your child will receive the best possible dental care.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Justice Graham
Love the staff there. The doc was cool to chat with while cleaning my kiddos teeth up. overall fun atmosphere.
Kelly Bullshows
Avoid this place. You're nothing more than a number. I took my kids after great reviews, I had oral sedations with one of kids, the outcome was good. I specifically asked if they would see my child who has special needs. Of course they saw her. Treatment plan was set into place. Oral procedure day came, they advised against splitting up her treatment because of her health history. BUT I specifically said I cannot go forward with the change in treatment at which time she was already under. Yup that's how they get you. In the end I proceeded to the doctors recommendation, I signed an installment agreement. So I had it budgeted out. Turns out my FSA card was denied because I needed an itemized bill. Fast forward I took my kids there on 11/4/22 for dental cleaning. When I left we stopped at the desk where I was told by 4 different ladies "the bill is due now". Followed by "Well your card is declined so your behind on payments". All of which happened in front of a lot of employees (who stood there watching), the people in the waiting could see and hear what was happening. I was just asking why my bill went from 800$ to over a thousand dollars totaling over 1300. My kids are dually covered for dental. Also I had signed an agreement about what I needed to pay, after learning the complications with my FSA card being declined multiple times. But anyway, they humiliated me in front of my kids, staff, strangers and people I knew. I stood there crying, and my daughter began to cry at that point my child saw 4 ladies telling me my card is declined and that I must pay in full now. I then snapped asked them to charge my debit card for the full amount due because their money was more important to them. The "manager" never offered to speak privately in the room, she said the girls are only doing their jobs. Then started putting words in my mouth after I told her I would be leaving a review about this place and how they handle situations and public shame you in front of staff and sadly children. I even posted my review on facebook on the day it happened. That very day I posted one of the owners commented on my review using the spouses facebook account. Offered to cancel my payment, speak with me about the situation, and fax our kids records to another facility. To this day NO PHONE call, No cancelation of payment. Never checked to see if records because I know HIPAA.
To each their own.
Amanda Tempero
Fantastic experience getting 2 fillings done with conscious oral sedation on our child with previous terrible dental experiences. She told me it didn't hurt at all and asked if she could rewatch the movie she had been watching at the office when we got home. Absolutely fantastic! Staff are pleasant, provided very clear explanations and expectations of the procedure and asked me numerous times if I had any questions. I am a surgical nurse and even without my background they did such a great job from ensuring proper preparation for the procedure to providing easy to understand after care sheet. I love that they provided after care paperwork when we scheduled the procedure giving me plenty of time to review it prior to getting there. So grateful we made the switch to Trailhead Pediatric Dentistry!
Annette Morgart
The cleanings and x-ray for 3 kids went quick. The downside is having to wait for over 30 minutes for the dentist to take 5 minutes to look in my kids' mouths. We spent close to two hours in the office for this appointment.
Jakob Avery
They did a wonderful job with my child who received oral sedation for the first time and my son who had a filling for the first time. My kids love this dentist office and they always do a great job!
Kassandra Weber
We had a great experience today. Very helpful staff and so kind. They were happy to help and ease mine and my daughters anxiety of getting her cavity filled.
Brenda Harmoning
The staff truly cares about our family and make my kids feel comfortable. They’re very respectful and knowledgeable and we trust them fully.
Kylie Daniel
During my experience, I had a great time and was giggling the whole time. My hygenist Emma mayer was so sweet and did a great job on my teeth and answering my questions. :)
Liz Ostwald
All of the worker are the sweetest and make you and your baby as comfortable as they can! Usually not waiting in waiting room long either and that’s a plus with children!
Lisa Kochel
The hygienists are great. I dislike that my kiddos have to see a different dentist each time. The office was not forthcoming with the billing and gave misinformation to me regarding being in-network with my insurance. They kept telling me we were in-network & that the bill was a mistake after my kiddos had their cleaning and I received a bill. I hadn’t received a bill 6 months prior as my insurance covered everything. In the meantime my youngest daughter had a filling procedure. After the fact, they confirmed that our insurance was out-of-network, resulting in a much larger bill. They offered to reduce the price at this time. We definitely would have went elsewhere for the filling & the cleanings had we known we were out of network. This should be assessed prior to the appt so that patients/parents are making informed decisions regarding their care.