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Review of Kimberly A. Chapman DDS

Kimberly A. Chapman DDS: A Dental Practice with Mixed Reviews

Kimberly A. Chapman DDS is a dental practice located in Gallatin Gateway, Montana. The practice offers dental implants and periodontal services. The practice has received mixed reviews from customers.

Some customers have praised the practice for its warm and motherly approach to dentistry. They have appreciated the dentist's willingness to listen to their concerns and her mindfulness of their teeth's sensitivity. However, other customers have expressed dissatisfaction with the practice's services.

Some customers have accused the practice of trying to extract as much money as possible from them. They have claimed that the dentist recommends unnecessary dental work and charges for services they never received. Some customers have also expressed disappointment with the practice's customer service. They have reported that the practice declined to schedule them and their spouses on the same day, citing the potential loss of time if they both failed to show up.

Overall, Kimberly A. Chapman DDS is a dental practice with mixed reviews. While some customers have had a great experience with the practice, others have expressed dissatisfaction with its services and customer service. If you are looking for a dental practice in Gallatin Gateway, Montana, you may want to consider Kimberly A. Chapman DDS, but it is recommended that you read customer reviews and make an informed decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Kimberly A. Chapman DDS Reviews - 5

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katie Brooks

Katie Brooks

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient Scheduling

I saw this dentist years ago. She is very thorough in her approach, which I appreciate. I actually intended to resume care at this practice but was turned off after dealing with scheduling. They declined scheduling my husband and me on the same day because of the potential time lost if we both no-showed (thanks for having faith that we’d just show up). I see the logic, but what happened to customer service? I clarified with β€œso you won’t schedule us the same day because it is inconvenient for you” to which the reply was yes with the same explanation. Unfortunately, as a working mother with limited availability on dental work days, it is very inconvenient for me to take two days off work just so my husband and I can each have separate appts and our child has care. Very disappointed to say the least. I’ll be seeking care elsewhere.

kixie kensington

kixie kensington

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Expensive Unethical Poor Staff Turnover

Warning: this dental office will try to suck out every last penny from you. Going in for cleanings every 6 months is not enough for Dr Chapman. You will have cleanings every 3 months, need all your fillings replaced, all the crowns replaced, get a mouthguard, and bleach all your teeth while you're at it. It's VERY expensive to go to this dentist but you're not just paying in cost, time, but also in having to get the work redone.
It's a beautiful office in a beautiful building but if you can, go anywhere else. She seriously has weird control issues and gets frustrated during procedures VERY EASILY-I don't like tools/cotton thrown on me. She is not an ethical dentist and you'll notice that her staff is turned over ALL THE TIME!
I wish I never went there, good luck!

Chad Robbs

Kim has a very warm and motherly approach to dentistry. She sincerely cares for her patients. I feel very well cared for.

J C

J C

πŸ‘ πŸ‘Ž 😐
Attentive Staff Great Experience Sensitive Teeth

She took the time to listen & was mindful of my teeth being sensitive. I was skeptical because of all the reviews but had a great experience

Jon Richmond

If you like unnecessary dental work and being charged for services never recieved this is the place to go!

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