Review of Bruce Family Dentistry, PC
Bruce Family Dentistry, PC is a dental clinic located in Great Falls, Montana. This clinic offers general and cosmetic dentistry services, including teeth cleaning, fillings, extractions, and teeth whitening. The clinic is open from Monday to Friday from 8:00 AM to 5:00 PM, and on Friday from 8:00 AM to 1:00 PM. The clinic is closed on weekends.
While some customers have left negative reviews about the clinic's customer service, others have praised the clinic's friendly and professional staff. Some customers have reported that the front desk staff is rude and unhelpful, while others have found the staff to be accommodating and kind. It is important to note that the clinic accepts Medicaid, which is a valuable service for those who may not have access to dental care otherwise.
Overall, Bruce Family Dentistry, PC offers a range of dental services to the community of Great Falls. While some customers have had negative experiences with the clinic's customer service, others have had positive experiences with the clinic's staff and services. If you are in need of dental care in the Great Falls area, it may be worth considering Bruce Family Dentistry, PC for your dental needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
A L
I called to cancel my appointment, but it wasn't a full 24 hours in advance so they terminated me as a patient! The receptionist was very rude about it. I begged for them to give me another chance as my car wouldn't start for me to get to that appointment, but the receptionist just had an attitude. I have never heard of a practice kicking their patients out over ONE canceled appointment. It's crazy! Definitely do NOT recommend this dentist. Absolutely no care for their patients.
Chris Hoffman
From other reviews, it looks like the dentist is pretty good if you can get that far. I called, left messages that were never returned. When I did get through (by calling back myself) and was in the middle of explaining why I needed an exam and cleaning on the same day, I was hung up on. I simply have enough trouble getting a day off from work to go to the dentist once, let alone for two separate visits. The receptionist was very rigid and rude, two qualities that I can do without, so I won't be going there. Too bad. Who knows, the dentist may be great (?).
Melissa Bowman
Very helpful and friendly staff. Being new to the area I was overwhelmed by trying to find a dentist, but everyone at Bruce Family Dentistry was helpful and kind. I would recommend them to everyone I know, and will be using them for myself and my family going forward.
Erika
Treats their medicaid patients poorly and shows attitude towards them. Ive talked with a couple medicaid patients and they tell me they don't like how they are treated but it's the only dentistry that would take them. I personally don't like how my family has been treated by them.
Melodee Heser
I saw Dr. Bruce when I needed a tooth pulled he was awesome very gentle and just a great person. When my Partner had a painful tooth ache I called Dr. Bruce, once again he got us in right away and did a great job. We will continue to see him for our dental needs.
Scott Tweedie
Saw me quickly, after calling about an extremely painfull cavity, removed the tooth at my request, quickly and efficiently with no pain whatsoever. The professionalism was very appreciated.
Elizabeth Stetson
I absolutely love this dentist! I’ve been seeing them for a couple years now. They have excellent etiquette and seem to really know what they are doing. Dr. Bruce has always made me feel comfortable and it’s nice if I need something done with my teeth they really make sure you can’t feel anything, different from other dentists I’ve been to. He is also really great at making sure my teeth and gums are well taken care of through my pregnancies! I couldn’t ask for better.
Chad Hepworth
Very helpful and friendly staff! Doc and assistant did a fantastic job! Was able to get me in quickly and work on issue. Highly recommend!
Taylor Peplinski
I called Dr. Bruce's office 12/09 to see if they were accepting new medicaid patients, the receptionist was polite and friendly and acknowledged they were and to just stop in and fill out the new patient paper work, she said new patient appointments were a couple weeks out. After I filled out the paper work she informed me there was a cancelation for today 12/10, great! The dental assistant and Dr. Bruce were wonderful to work with! The overall experience was efficient and pleasant. I look forward to my next appointments and will definitely recommend Dr. Bruce and his staff to other people.
Jordan Jennings
I had a lot of problems with my teeth and I knew it would be a lot of work. But they were very open to take me in and help me out. Very good dentist! And assistance are amazing