Review of Cruson Dental Arts | James W. Cruson DMD
Cruson Dental Arts | James W. Cruson DMD is a dental clinic located in Elko, Nevada. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, orthodontics, and emergency dental services. The clinic is open from Monday to Friday, with varying hours of operation. The clinic is closed on Saturdays and Sundays.
The clinic's location is easily accessible and has ample parking space. The clinic has a clean and organized environment, which creates a comfortable atmosphere for patients. The staff is friendly, professional, and knowledgeable, making patients feel welcomed and at ease.
The clinic has state-of-the-art equipment and uses modern techniques to provide high-quality dental care to its patients. The clinic's dentists are experienced and skilled in their respective fields, ensuring that patients receive the best possible treatment. The clinic's hygienists are thorough and provide helpful recommendations for maintaining good oral health.
The clinic's patients have praised the staff's kindness, professionalism, and courteousness. Patients have also commended the clinic's COVID-19 precautions, which have made them feel safe and secure during their visits. The clinic's emergency dental services have also been highly appreciated by patients who have had urgent dental needs.
Overall, Cruson Dental Arts | James W. Cruson DMD is a reliable and trustworthy dental clinic that provides excellent dental care to its patients. The clinic's friendly staff, modern equipment, and high-quality services make it a top choice for dental care in Elko, Nevada.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Kenneth Manning
Dr. Cruson has always been able to get me in very quickly whenever I have had a problem. I was in the same day I called because a crown fell out. Only took a few minutes to glue it back in. He always does a great job. And his staff is friendly and maintains the same high standards.
B Jacquet
I was going to pass on writing this review as I hoped my treatment was a one-time thing, but out of all of my dental and orthodontic experiences in the US AND outside, this was the worst. I could ignore the cramped, dated office, the unpleasant attitude of the orthodontist, and the rush of the visit, but I simply cannot ignore that after all of that, I got a bill 3 MONTHS after I paid in full. I thought the front staff and dental hygienist were very kind, but when I went back, I wasn't greeted or addressed by the orthodontist at all. He just told me to open up and went in. I've gotten my permanent retainer repaired twice before, but this was the first, and I pray the only time, it was painful. I've never not been warned that a part of the procedure would be painful and if I did show signs of discomfort, accommodations would be made. This time, I was ignored for the majority of the procedure other than for the orthodontist to crudely remark about how my lip was too big and kept getting in the way. He shoved pieces of cotton in there and repeatedly adjusted my lip with an attitude. This was a first since my lip size has never been an issue for any other dental professional, and I doubt they've grown in the past 8 years without my knowledge, but hoping that my visit would be over soon, I waited as it took strangely long for the retainer to be sized and adhered to the back of my teeth. Simply put, the job was crude and so was the professional responsible for it. I have a top retainer that I don't feel in the slightest to compare to but the globs of glue holding my retainer in place were so large that it took days for my mouth to adjust. Not to mention that a chunk came off after a week and I had to trim the metal so it would stop poking me. After I was done, the orthodontist walked away without a word and I was given no further advice or tools, just rushed out to pay. When paying, the receptionist was very pleasant, I paid in full and left. I was not told there would be a bill coming after 3 months or that I did not pay the full amount, which I fully intended to pay as I was quoted a price on the phone months before I booked my appointment and confirmed it before AND after my appointment. All in all, I will make sure to stick with where I was recommended first. I now see why no one mentioned this business when suggesting QUALITY orthodontic practices in Elko.
martin gallegos
First impression was a very clean and organized business and was greeted by a very friendly and knowledgeable front desk staff and those others were doing their work but had the time to say hello. I felt Dr. Cruson knows his profession and freely gives good advice, of course he was a nice guy as one would expect. First visit, great :)
True Dozier
I am from out of state, and I have braces. One of my brackets had come unglued, and Cruson Dental Arts was the only office that would see me. They are friendly and knowledgeable. I would definitely recommend them to anyone. Thank you for helping me.
Blake Willey
Amazing service. I was taken in on very short notice for an emergency and was so very well taken care of
Brian Jacobson
Made an uncomfortable situation very comfortable! Karen is a absolute sweetheart. Will be back :)
Michelle Sealy
Everyone at Dr. Cruson's office is amazing they take the time to really understand and help in every way possible. I used to be terrified of the dentist but not here. Amazing I'd give 10 stars if I could.
Robyn Spring
I have been coming to Dr. Cruson for many years. I feel he does very good dental work. He & his staff always make me feel comfortable. I would recommend Cruson Dental Arts to anyone in need of dental work.
Marsh-Gmale Miers
I've been going to see Dr. Cruson and his staff for many years. I appreciate that they have always been personable with me and not afraid to point out any dental issues that I may be facing. It's not always the most pleasant thing to hear sometimes, but necessary to maintain good dental health. Thanks ladies and gentlemen of Cruson Dental Arts. Your care and concern for me is top-notch...
Chad Young
Dr Cruson was awesome. I had a tooth ache they made time for me late in the afternoon tooth was fixed and no more pain. I feel he’s the best dentist I have ever been to.