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Review of Dr. Suzie Su, DDS | Family Dentist

Dr. Suzie Su, DDS | Family Dentist is a dental office located in Las Vegas, Nevada. Dr. Suzie Su has over 25 years of dental experience and provides personalized treatment plans for each patient. The office is open Monday through Friday from 9:00 am to 5:00 pm, making it convenient for those with busy schedules.

The office provides a range of dental services, including cleanings, fillings, extractions, and more. Patients have praised the office for its great prices and excellent service. The staff is kind and considerate, and the office is clean and well-maintained.

However, one negative review mentioned that the office charged the patient for missing an appointment that they had created months before and failed to remind the patient of. The review also mentioned that the staff gossiped while the patient was in the chair. Another negative review mentioned that the receptionist was rude and loud with the patient's husband over the phone and refused to provide services to him.

Despite these negative reviews, Dr. Suzie Su has a 5-star rating on the business directory, with many patients praising her for her personalized treatment plans and excellent service. If you're looking for a family dentist in Las Vegas, Dr. Suzie Su, DDS | Family Dentist is worth considering.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Dr. Suzie Su, DDS | Family Dentist Reviews - 3

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Suzie Su

Suzie Su

👍 👎 😐
Excellent Service Experienced Staff

I love taking care of my patients and serving the Vegas community. With more than 25 years of dental experiences, every patient receives a personalized treatment plan. Please let our team take care of your beautiful smile .

Carmen Colon

Carmen Colon

👍 👎 😐
Bad Service Rude Receptionist Unprofessional Behavior

Ten years ago i stopped going to see Dr Su despite of how good her work is because her office service is terrible as well their continuos gossip while you are on the chair. Also the office charged me for missing an appt that they had created months before and failed to remind me of that appt.
Despite me leaving the office my husband continued to see her and dealing with all the talking while on the chair. This weekend he had an emergency with a partial missing tooth and went in and had the impressions done. A deposit was requested which he complied. Today, he called in to check the status to encounter the rudeness of the receptionist who after checking with DR Sue proceeded to tell my husband to come in tomorrow to get his money back and they will NEVER EVER do a partial for him. For real!!!
After 10 years of buying expensive tooth brushes and toothpaste, teeth whitening and overall continued loyalty, you hv to be kidding me!! This woman on phone used super rude and loud tone with my husband to the point that i could her over the phone.
To be submitted to this kind of bad service and abuse is truly uncalled for specially with a dentist.
i hope that many people read this review and hv an impact on your business. People deserve better.

Tyler S

great prices, great service, great cleanings! kind & considerate staff and clean office.

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