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Review of Shadow Mountain Dental Group and Orthodontics

Shadow Mountain Dental Group and Orthodontics:

Shadow Mountain Dental Group and Orthodontics is a dental clinic located in Las Vegas, Nevada. They offer a range of dental services including cosmetic dentistry, oral surgery, orthodontics, teeth whitening, and dental hygiene. The clinic is open seven days a week, with extended hours on weekdays to accommodate busy schedules.

The clinic has state-of-the-art equipment and technology, including the latest in dental imaging and diagnostic tools. The staff is friendly and professional, with a focus on patient comfort and satisfaction.

While some negative reviews have been left by customers, most of the reviews are positive, with many customers praising the staff and the quality of care they received. Some customers specifically mentioned the exceptional service provided by hygienist Vanessa, and others praised the professionalism and friendliness of Dr. Brown and his assistant, Josh.

Overall, Shadow Mountain Dental Group and Orthodontics is a reputable dental clinic that offers a range of services and has a friendly and professional staff.

Amenities

  • Wheelchair-accessible washroom
  • Has online care

Shadow Mountain Dental Group and Orthodontics Reviews - 200

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Araceli Talamantes

Araceli Talamantes

πŸ‘ πŸ‘Ž 😐
Friendly staff Knowledgeable dentist Thorough examination

Toree made my visit to the dentist such a pleasant experience. She is friendly, welcoming, and so knowledgeable in her field. Totally felt like I was talking to a friend while with her.
Dr. Brigham is also wonderful. He is precise, calculated, and thorough. He went above and beyond by explaining the reasons why procedures are performed and displayed a visual for me to better understand. I appreciated that!
Thanks for being great guys!

tom Glass

tom Glass

πŸ‘ πŸ‘Ž 😐
Friendly Professional Thorough Good Service

Dr Bingaman & assistant Stephanie were very good! Dr. Thoroughly explained all my concerns/questions. Stephanie performed polishing very well. Both were very friendly & professional. Then I had my cleaning done by Vanessa Smith. Very friendly & loves her work and cares about her patients. Vanessa did a wonderful job & knows how to talk & connect with us in the chair. My next cleaning is going to be with Vanessa! πŸ‘

Jared Grager

Jared Grager

πŸ‘ πŸ‘Ž 😐
Exceptional Service Friendly Staff High Quality Work

These are quite literally some of my very favorite people in town. It is extremely rare to find an entire organization, where every single person is exceptional at their job, as well as exceptionally kind and considerate. Shadow Mountain Dental has proven time and again to be this rare exception of exceptional people, whenever I have needed them. They have done the very best level of work and they never fail to do it with the very best attitudes. They are the best. All of them. The Dentists, Hygienists, everyone behind the desk at reception and everyone else inbetween, is Awesome. I will always go to them, even though they are actually outside my insurance group, because they are all that good, and absolutely worth it. :)

MELISSA B

MELISSA B

πŸ‘ πŸ‘Ž 😐
Great Customer Service Caring Staff Excellent Communication Friendly Highly Recommended

Received great customer service by the entire staff. They really care about their patients. Excellent communication. They walk you through the steps of the procedures they are performing while making you feel comfortable. They show you lots of attention and are very friendly. I would highly recommend this Office. Was treated by Dr Guran and his Assistant Joshua plus more!

Caralee Oakey

Caralee Oakey

πŸ‘ πŸ‘Ž 😐
professional kind great hygienist good dentist office

The staff was amazing! The front office, assistants, dentist, and hygienist were all extremely professional and kind. Vanessa the hygienist was especially great - she took her time and made sure to be gentle and responsive to me. So glad to have finally found a good dentist office!

erick dominguez

erick dominguez

πŸ‘ πŸ‘Ž 😐
Clean Organized COVID protocols Friendly staff Great dentist Recommended

New patient here. Dr Nguyen is great! The place is clean, organized and they follow COVID protocols. The assistants are great specially Cindy. I was very nervous about going to a new dentist after moving to Vegas but Cindy made me feel at home. I would definitely bring my kids here and I would recommend this office to my family and friends.

Mitch Totten

Mitch Totten

πŸ‘ πŸ‘Ž 😐
Efficient Helpful Professional

Fantastic experience! Dr. Guron and her team were very helpful and easy to work with. I went into their office knowing I needed some work done on my teeth and everything was handled that day. I appreciated the quick and efficient process and will definitely be continuing my dental needs with this office. Thanks!

SUZETTE GASCA

SUZETTE GASCA

πŸ‘ πŸ‘Ž 😐
Great Experience Attentive Staff Comfortable Environment Passionate Professionals Highly Recommended

I had a great experience here! Dr.Brown and Toree were very attentive and made me feel very comfortable. I felt like They are extremely passionate about their professions. I would highly recommend this dental office!

Kris Angeles

Kris Angeles

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Recommend

First time here, and Doctor Brown as well as Assistant Josh were very friendly and helpful through my appointment here. I definitely recommend everyone to come and stop by for an assessment with dental health. I am confident that they will be able to provide you with answers towards your dental concerns. I will most definitely be coming back here!

DeLyle Dvorak

DeLyle Dvorak

πŸ‘ πŸ‘Ž 😐
Long Wait Time Poor Communication Unsatisfactory Service

I’ve been a patient here for years. This is the first time I had to wait for everything. Walking in & normally greeted & signed In immediately, not this time. Waited about 20 minutes, then, after being signed in I waited a long time. Finally taken for x-rays & to a room after waiting 50 minutes. Dentist comes in & asks, β€œhow was your cleaning?” My response, β€œI wouldn’t know since I never had it!” My 10 o’clock appointment was for a cleaning & exam. So, I waited another 20 minutes until the hygienist came. When I asked, β€œwhat’s the problem today? I have a wife just home from cancer surgery & can’t be gone so long.” she said, β€œwe’ll do a quick cleaning.”
Not at all happy with this!

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