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Review of Summit Family Dental of Kirtland
Summit Family Dental of Kirtland:
Summit Family Dental of Kirtland is a dental clinic located in Kirtland, New Mexico. The clinic offers a range of dental services, including emergency dental services, cosmetic dentistry, orthodontics, teeth whitening, and more. The clinic is open from Monday to Friday, from 7:00 am to 5:00 pm, and is closed on weekends.
The clinic is staffed by a team of experienced and professional dentists, hygienists, and assistants who are committed to providing high-quality dental care to their patients. The staff is friendly, caring, and knowledgeable, and they take the time to explain procedures and answer any questions patients may have. Patients appreciate the professional and friendly atmosphere created by the staff.
Patients of Summit Family Dental of Kirtland have left positive reviews about their experiences at the clinic. They have praised the staff for their professionalism, friendliness, and caring nature. Patients have also appreciated the clinic's use of technology, such as movies to watch during procedures, and the offer of ice cream at the end of cleanings.
While some negative reviews have been left, the majority of patients have had positive experiences at Summit Family Dental of Kirtland. The clinic is highly recommended by patients who have received dental care there.
If you are looking for a dental clinic that provides high-quality dental care in a professional and friendly environment, Summit Family Dental of Kirtland may be the right choice for you.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Amy Brown
Just called to make appointments for a family of 5. The person answering the phone was an automaton asking the same questions repeatedly and not listening to what I was saying "Hi this is Amy, I'd like to make new patient appointments" reply "Have you ever been seen at this office before? my response "We are new patients" she again says "Have you ever been seen her before?" She then continues with a rude attitude and asks for my children's social security numbers. I ask why and she says "in order to be seen at our office, we REQUIRE everyone's SSN and it's a written office policy. I then ask for a manager, of course I'm told she is "busy" I then ask to speak to the Dentist who is the owner and the manager places me on speaker phone. When I let her know that it's ILLEGAL to "require" a SSN unless you're a bank or the IRS she states "How can I send you to collections without your SSN". I ask, "You send 2 year olds to collections?" Then it's "We TRY to get everyone's SSN". If customer service is this BAD that they lie to new patients about their policies and are ignorant of the law and the office staff and management are this RUDE to new patients, and these are the people greeting them, I question the quality of dental work that this office has to offer. TERRIBLE!
Marie Nichols
Excellent staff and great service. We've been going here as a family for many years. They are very efficient and knowledgeable. They also make us feel welcome and comfortable.
Shante Cohoe
Very friendly place. The staff are amazing here. It's always great to get to watch a movie while getting your teeth cleaned!
Sterlo W.
They have been taken care of my teeth for a couple of years, and they do a real good job, never had an issue. Would recommend.
Sierra Yessilth
The staff here are amazing! I like that they take the time to explain procedures and make sure you have a good understanding of it. They’re all very nice and the place is clean and welcoming!
John Michaels
Bad service and terrible communication, my scheduled appointment was never confirmed and when I called to confirm I found that my appointment time was given to someone else. This was not the first time this has happened. I wanted to like this place but I feel that they dont respect their customers.
Cheena Yazzie
The staff are friendly, patient, and informative. The office is clean and organized. Great place to receive dental services.
S. Ray Chavez
Staff is very professional with their patients. Never had a problem with the company. Would highly recommend getting treatment done here!
Mattea Tyler
Summit Dental staff very knowledgeable, kind and have a lot of patience. Love the movie selection while I wait.
Colette Mason
I love this place very friendly service I love the employees. They are awesome they even have movies for kiddos while getting their teeth work on.