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3.2

5 reviews
Dentist

Review of Valley Family Dentistry, PLLC

Valley Family Dentistry, PLLC is a dental clinic located in Mayfield, New York. The clinic offers a range of dental services, including routine check-ups, cleanings, fillings, extractions, and more. The clinic is open from Monday to Friday, from 8:00 AM to 4:00 PM, and on Saturdays, from 8:00 AM to 1:00 PM.

The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its knowledgeable and friendly staff, as well as its clean and accessible facility. One customer even described their experience as exceptional, with the doctor being confident and bringing a leveled and measured approach. Another customer has been going to the clinic for over 20 years and has always had a positive experience.

However, some customers have had negative experiences with the clinic. One customer had a problem with billing and felt that the office was scamming money. They also had a negative experience with the office worker, who was extremely rude about the whole thing. Another customer had a bad experience with the dentist, who they described as a total idiot. They felt that the dentist was only looking for problems and money, and made a mistake that exposed a nerve.

Overall, Valley Family Dentistry, PLLC is a dental clinic that offers a range of services to its customers. While some customers have had positive experiences with the clinic, others have had negative experiences. It is recommended that customers do their research and read reviews before making an appointment with the clinic.

Amenities

  • Wheelchair accessible restroom

Valley Family Dentistry, PLLC Reviews - 5

3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
A S

So far my experience with Valley family has been exceptional. The staff is knowledgeable and left me with an impression of an expertise. The doctor was confident and brought a leveled and measured approach.

The facility itself is accessible and seems to be ADA compliant. Very clean, seems to have had an interior refresh.

The dental equipment, seemed aged, but the old-school approach mixed with modern knowledge was appreciated.

Leanne Dresner

I wish I could give this place five stars because the dentist my children saw was amazing. I had a problem with billing. I would be told by the office assistant that my insurance covered a certain amount and I owed X amount. I paid, then would receive another bill in the mail. First time I didn't think anything of it, then it happened again and for twice the amount. The third time I called my insurance company to see what was happening and they told me it sounds like the office was scamming money. I went back to talk to the office worker, she was extremely rude about the whole thing and when I politely asked to talk to the dentist herself, I was told I was no longer welcome in the office. All to clarify bills?

Keely Amato

The dentist is a total idiot. Instead of taking an x-ray to make sure someone has a cavity first, he drills their mouth only to find out it is not a cavity. He makes a hole bigger than anticipated and exposes a nerve. Now we sit and worry about what kind of problems will come from this mistake down the road. Also he set a price at the beginning of the visit and ended up charging more for his own mistake! Unbeliebable!!! I would not recommend this dentistry. They seem to only be looking for problems and money.

Jason Bowers

Awesome practice! Knowledgeable and friendly staff. Been going here for over 20 years

Amanda Crowter

Love Dr. Victoria she makes it fun friendly and it's a blast.

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Valley Family Dentistry, PLLC Hours

  • Monday 8 AM to 4 PM
  • Tuesday 8 AM to 4 PM
  • Wednesday 8 AM to 4 PM
  • Thursday 8 AM to 4 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday