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Review of Galleria Mall Dental at Crystal Run, P.C.

Galleria Mall Dental at Crystal Run, P.C. is a dental clinic located in Middletown, New York. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, endodontics, oral surgery, orthodontics, pediatric dentistry, and teeth whitening. The clinic operates from Monday to Friday, from 10:00 am to 9:00 pm. However, the clinic is closed on weekends.

While the clinic offers a wide range of dental services, it has received negative reviews from some customers. Some customers have complained about the long wait times and the unprofessional behavior of the staff. Some customers have also complained about the quality of service they received, with some stating that the clinic failed to properly treat their dental issues. Other customers have complained about the uncleanliness of the clinic and the outdated equipment used by the staff.

Despite the negative reviews, some customers have praised the clinic for the quality of service they received. Some customers have praised the clinic for its friendly and professional staff, while others have praised the clinic for its affordable prices.

If you are looking for a dental clinic in Middletown, New York, Galleria Mall Dental at Crystal Run, P.C. may be worth considering. However, it is important to keep in mind the negative reviews and to do your own research before making a decision.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Galleria Mall Dental at Crystal Run, P.C. Reviews - 47

1.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rebecca Gravette

This place is terrible…. I took my daughter there for a checkup and they did absolutely nothing for her. They said she needs a pediatric dentist but I never received a referral from them, I calll the office and said that they have no record or files for her even coming to the office, like really, the worst dentist office

Lum eee

They are the only ones who take Medicaid otherwise I wouldn't be caught dead going there.I have jaw pain because one of my fillings came out and my jaw is misaligned.All they did on the first visit after I waited 2 1/2 hours to be seen after my scheduled appointment was x-rays and tapping with a metal instrument on all my teeth to see if I have any pain.Who does that?? I have been to many dentists before and nobody did that.Then they scheduled me for another appointment in two weeks and those were two weeks of hell.Yes,they are as bad as the reviews say.

Justine Presher

Most horrible place to ever go. Was seen on Wednesday and was given a referral to an oral surgeon. No name on the referral along with zero information. In the meantime they said they would call me in an antibiotic and pain medication as tooth has an infection. Nothing was called in to the pharmacy and after several calls over multiple days still nothing. Called again to see why and they said if I really need an antibiotic that bad go to the ER or urgent care. So I wasted 2 1/2 hours sitting at the dentist for nothing? This place is horrible and they judge you on your insurance and race. The receptionist there are not friendly at all. How has this place never been investigated for all the wrongdoings? Do not go there. RUN from this place!

Edgar Miranda

Absolutely horrible. Walked out. Filthy. Rusty instruments. Don't go there!!! It is the worst! I could not let them treat my child with those items. They claimed they were clean even with rust clearly on them.

Ed Rodriguez

Do not waste your time with this dentist office. Just don’t. Travel far and wide if you have to is what I would do. Stay away.

Shiloh Utter

This is the absolute worst dentist in orange county and the dental office staff are bold face LIARS!!! I called to schedule 3 appointments for family members and advised them I had a broken tooth. I had to wait 3 months for an appointment when I arrived 15 min early with my husband and daughter for 3 back to back appointments they advised me they were 2 hours behind and we would have to wait . I advised them that my husband was on his lunch break from work and that this was unacceptable. They should have called me to reschedule. The office staff became nasty and said just because I made an appointment doesn't mean I should expect to be seen at that time. I walked out and filed a complaint with my insurance. My insurance advised me the office staff claims we were late and that's why we could not be seen! Total A holes. AVOID

AWD

I had been here for cleaning. At first, I hav bern told that I will pay $100 and They will do all cleaning done at one session I went there at my appointment date. The doctor started cleaning. She spent barely 10 minutes and then said that I would need one session more and maybe an other session too to makke the cleaning fully done which is $300 for cleaning. I found an other place out of the town. $59 cleaning and examination. Seek for other places on google map.Find a decent place with honest people. You dont need them, They need you !!

JKD Kozart

Doctor Evelyn does such amazing work I was literally terrified of the dentist until I met her my front teeth were basically destroyed and she literally make my smile look brand new again

Kaday Sesay

My regular dentist office that I use to go to closed down and my insurance company referred me to this place. I’ve been experiencing severe pain and they did nothing! They told me to call the next morning at 9 am for a referral and they kept when I did they told me to call another time. When I called the next time it seems as if they blocked me from calling the office and I honestly wasn’t even rude on the phone at all considering how much pain I was in and how slow they were with getting me a referral. Don’t go here!!

Deanna Clark

Dential services suck I ve been waiting for a front tooth for 5.months and no tooth there not doing anything for me so I dropped them going somewhere else good bye disrespectful person in the Galleria mall dental office group

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