O'Leary Timothy J DDS
Review of O'Leary Timothy J DDS
O'Leary Timothy J DDS is a dental clinic located in Rochester, New York. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. They offer general dentistry services, including routine check-ups, cleanings, fillings, and extractions. The clinic also accepts Medicaid, making it accessible to low-income families.
The clinic has received mixed reviews from customers. Some customers praised the clinic for its friendly staff, clean facilities, and skilled dentist. One customer mentioned that they had been a patient for 20 years and highly recommended the clinic. Another customer appreciated that they did not have to switch to a clinic-type dentist after switching health insurance.
However, some customers had negative experiences with the clinic. One customer mentioned that they missed an appointment and were not able to reschedule, despite experiencing extreme dental pain. Another customer received a letter stating that they were no longer members of the clinic after canceling an appointment due to food poisoning. Some customers also mentioned that they received letters stating that the clinic would no longer provide services to them due to multiple cancellations.
Overall, O'Leary Timothy J DDS is a dental clinic that offers general dentistry services and accepts Medicaid. While some customers had positive experiences with the clinic, others had negative experiences with appointment cancellations and receiving letters stating that the clinic would no longer provide services to them. It is important to note that these experiences may not be representative of every customer's experience.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
mirely ortiz
I called to set up my appointment and I was scheduled three months out as a busy mom I missed the appointment. They are a office that takes Medicaid per the policy of Medicaid they’re supposed to be able to see patients at an emergency basis I called and left an appointment letting them know that I’m having extreme dental pain on their emergency line no one called me back then I called on Monday to try to get an appointment and they told me that they don’t reschedule missed appointment. But I never received a reminder text or call from anyone. Ultimately I understand that it is up to me to keep my appointment but I do expect them to be a little bit more gracious when it comes to rescheduling patients because things happen. Honestly the way everything was handled and how they answered the phone I’m glad I’m not going there very unprofessional.
Jim Sloey
We used to like this dentist for general dentistry before we moved to Florida however after being notified that we were moving they apparently still scheduled us for 5 more routine appointments and never canceled them. Now six years later; after moving back to Rochester; we called and were informed that we had missed five appointments in the month after we moved. Cannot imagine why they would have scheduled five appointments in a single month. Very unfortunate that their record management is so inefficient. We will be choosing another dentist.
Ruth Spicer
I have been a patient here for 9 years, I absolutely love my dentist. Between myself, my husband and my son, we have had 8 cancellations, which 1 or 2 were mine. We never cancel unless it cant be helped. Today I received a letter in the mail stating that they would not provide service to my family any more because of the 8 cancellations we have made over the 9 year period in which we were loyall patients. I was shocked at this disgraceful treatment, this is not a way to treat your patients. I would never go back after this and I will definitely not recommend them to anyone
Clair S.
I've been going to the same dentist for 30 years .. I had to find a new dentist because my health insurance changed. I switched over to dr. O'Leary and it was a great experience. Very clean, very friendly staff, and Tara did a great job cleaning my teeth. It was nice not having to switch to a clinic type dentist. I highly recommend this place.
Lori Smith
I am surprised... had an appointment scheduled but had to cancel. Gave over 48 hours notice, but still received a letter in the mail saying we violated policy and the dentist may not be able to keep us as patients. Although I understand the dentist's desires, I did what he asked and still felt threatened. The receptionist, Lou Anna, handled my confrontational phone call about this well.
Michele Czapnik
Went here first time Everything was great until doctor o'leary performed 2 fillings on my teeth!! My teeth were so sensitive i new something wasn't right! Went back 2 weeks later they checked them over said everything was fine and if the pain didn't go away he would just have to redo them! Well guess what pain never went away only got worse!!😡 ive lost weight from not being able to eat or chew food!! I went to a new dentist because I was so upset and they took the time to really find out what happened and what went wrong and basically I had to poorly done fillings!!!....i felt blown off by doctor oleary when i went to him 2 weeks later about my issues....the worst ever...getting them redone soon by the new dentist who actually took the time to help me and figure out what went wrong!!
Shaun Black
Been with them for a while. Had an appointment recently and had to cancel due to food poisoning/was literally throwing up right before I called to cancel. 2 days later get a letter telling me because I canceled me and my family were no longer members. They kicked me. I should have just went in a threw up all over them. Would that have been better? And when I called they could have maybe warned of "punishments" nope was told... ok call us back when your feeling better. If you plan to start going to them remember they dont understand things happen and people get sick. I will say the woman who did my cleanings is amazing though. A total sweetheart. If I could still have her without the actual office I would in an instant
Chris Hickson
Dr O'Leary has been a great dentist for me, my husband and daughter for 20 years. He is skilled, honest and compassionate. I highly recommend him.
J D
Very nice staff, dentist is nice and thorough. Clean office.
M Maurice
Friendly.