Clough-Perin Katie DDS PC
Review of Clough-Perin Katie DDS PC
Clough-Perin Katie DDS PC: A Dental Practice with Mixed Reviews
Clough-Perin Katie DDS PC is a dental practice located in Watertown, New York. The practice offers both dental and medical services, with primary categories of dentistry and doctor. The practice is open from Tuesday to Friday from 8:00 AM to 5:00 PM and on Saturday from 8:00 AM to 4:00 PM. The practice is closed on Sunday and Monday.
The practice has received mixed reviews from customers. Some customers have praised the practice for its excellent customer service, friendly staff, and gentle and caring approach. However, other customers have criticized the practice for its rough technique, poor treatment plans, and rude behavior. One customer complained that the dentist rushed through the appointment and left them with a poorly shaped filling that caused a lot of pain. Another customer complained that the dentist did not understand anything about the movement of teeth and left them with gaps that could have been prevented.
Despite the mixed reviews, the practice has a loyal customer base and is known for its easy-to-make appointments, clean and nice atmosphere, and knowledgeable and professional staff. The practice also offers dental services to veterans and can answer all their questions about VA benefits dealing with dental issues.
If you are looking for a dental practice in Watertown, Clough-Perin Katie DDS PC may be worth considering. However, it is important to read the reviews carefully and make an informed decision based on your individual needs and preferences.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Andrea Jackson
Everyone in this office is SO nice! I have extreme dental anxiety and everyone is very reassuring and comforting, walking you through every step and making sure you know what to expect. I had something unexpected come up and the dentist took her time with answering my many questions, even answering the phone when I called with concerns. Highly recommend!
Laura Stegmann
INVISALIGN REVIEW ONLY
If you care about the aesthetics of your teeth and your wallet at all, I would urge you to go anywhere but here. I know Watertown is a small town, and options are limited, but do yourself a favor and go to the Invisalign website and search for at least a Platinum provider. Dr. Clough-Perin is a dentist, not an orthodontist, and she might have done ‘some training’ from Invisalign; but she doesn’t understand anything about the movement of teeth yet cares for their looks. SmileDirect Club probably would have given a better customer service and experience than her.
There is a lot I could write about what went down, but to bring it to the point. I went to Dr. Clough-Perin for what she called “an easy fix.” Not knowing anything about Invisalign, I listened to her advice on what treatment plan to choose and went with Invisalign Light. My initial 14 trays turned into 26! I started voicing that I didn’t think my teeth were moving halfway through my initial treatment. She said, “it’s all part of the process.” After 12 months of wearing aligners, I still don’t have straight teeth and was left with gaps that could have been prevented. To what she said, “this is as good as it gets.” Very frustrated and $5000 later, I went to 2 Platinum and Diamond rated Orthodontists for a free consultation, and both assured me that my teeth were not the problem, but her treatment plan was, and I would need another full set of Invisalign treatment. I called to ask if she was willing to refund me some of the cost, to which she said she couldn’t do that because she paid for some of my refinement aligners (Lies, I called Invisalign directly, and they told me it was complimentary), she also said she told me from the beginning I needed a full treatment instead of the Invisalign Light version, which was also a lie and feeble attempt to make herself look like she actually knew what she was doing.
What I experienced pretty much goes along with her other reviews of her being rude and rushing everything.
Caitlin S
I’ve seen Dr Clough-Perin three times over the past two months. All three times, the office has been busy, but it’s understandable given the amount of people catching up on their dental appointments (like me). Dr Clough-Perin has been friendly and easy going each time. She didn’t seem to rush through any of the fillings I had done even though there were multiple other patients. The front desk staff is very nice and personable.
Mike
I would not recommend this dentist, She doesn't take her time with anything its obvious that she overbooks herself. I felt like she was late for a emergency every time she worked on me and mind you this was not a emergency appointment so there was no need for rushing. I ended up with a tooth that has a poorly bowl shaped filling in it and in alot of pain, now i must wait to see a new dentist to fix this.
Daniel Haworth
Dr. Clough-Perin and her entire office staff are amazing. They are very welcoming and seem to genuinely care about you. Dr. Clough-Perin is very knowledgeable and professional while remaining personable. I would highly recommend this practice to anyone in need of dental care.
Joseph Principe ll
Excellent customer service by all staff members. If you are a veteran you are allowed to use this Great Dental service. The administration Staff can answer all your questions dealing with it dental issues, VA benefits dealing with dental issues. Excellent dental care
Heather Yarrington
Love Dr Katie and her staff! Always so friendly and helpful even when I have to bring all my many small children to an appointment. Best dentist in Watertown!
Justin forvour
This was the worst experience I have ever had at a dentist. Her rough technique left me with a bruised tongue, despite only getting fillings. I had many other complaints as well.
Dori Morgan
Easy to make an appointment, clean, nice atmosphere, so gentle and caring. Thanks, ladies!!
Ember Marquis
Rude