Joseph R Hendrick, Jr., DDS., PA

Dr. Hendrick is one of the best dentist I every used he is caring, very polite, not rude or anyone on his stuff. I grew up using military dentists and their are some of rude, nasty attitude people you every meet. I'm so glade I came to see Dr. Hendrick he put my mind is at ease I will continue to come see Dr. Hendrick for any work that may be needed.

Great staff, great dentist. Our family has seen Dr. Hendrick for many years and he is the best! He helps to ease patient anxiety with his soft spoken voice. Staff is very knowledgeable. Before we landed here for our dental home, we visited several other "big box" dental offices in Shelby where we were not treated like an individual. We do not feel that way at this office. They go out of their way to make us feel at home from the time you walk into the office. Highly recommended!

Very friendly dentist. Always makes sure your not in pain and is very soft spoken. Staff is very friendly too.

This is the best dentist in Shelby,NC by far! AWESOME STAFF!! I was always very nervous to go to dentist after a tank accident in IRAQ and messed my whole mouth up, but here they all make you fill welcome and like your at home I can honestly say I am very happy with the service provided here. Dr. Hendrick and nurses explained everything before we even started. They answered any questions I had, and I am so happy I went here. I now have a wonderful smile again thanks to Dr. Hendricks and the staff! I really cannot put into words how amazing this place is. I will definitely keep going and keep recommending others to him because as I said before he/they are the BEST in Shelby NC!

Hygienist did try to guilt trip me for my daughter’s teeth, told her she was 12, has all the tools available (new toothbrushes, toothpaste, floss, mouthwash and even a sink in her bedroom) and knew about good/bad diet & how to take care of her own teeth and ALSO had Cyclic vomiting syndrome ( vomiting for hours on most days) her whole life.

Dentist was very nice and seemed knowledgable, he ADDED in front of hygienist that the CVS meds gave my daughter dry mouth, AND that she grinds her teeth and also had an underbite due to a strong chin and will need braces.

However we wont be coming back, despite saying they were in-network with our insurance when we made the first 2 appointments, their fee was too high so services that should be “free services” or should be included in our insurance were not...by far! The office lady (dentist’s wife) was mean and very rude. She took over 3 months to make her claim to our insurance, and wanted us to pay for what our insurance should cover and then get reimbursed or give us credit on future dental work... So of course we went to a new dentist but this office refused to transfer our X-rays for over 45 minutes wasting everybody’s time for nothing and also discussed our billing details with the new office over the phone with them (not me) despite both being very illegal for a dentist to do!! Beware!

This office would have been great without the office lady (dentist wife) lying about being in-network, trying to overcharge for services included in insurance, trying to make us pay for insurance part/getting double paid, withholding our X-rays, or discussing our billing/balance details with our new dentist. Oh and she also calls frequently & threatens to turns us in to collection... If/when she does will turn her in too for her multiple illegal behaviors. Starting with this review for today’s call...

Not sure why the negative reviews on here. I've seen Dr. Hendrick a few times and have spoken on the phone with the receptionist, I've never felt any way other than respected. As far as dental cleaning and dental work, so far everyone here has been top notch, very explainative of what's going on, also some of the things I should do to help my teeth. I highly recommend Dr Hendrick to anyone.

Call the office this morning to get a appointment for my husband a new patient. The receptionist ask if I had insurance I said yes I had local 102 and bcbs dental insurance she said I said I only had Medicaid we don't have Medicaid we have Medicare for hospitalization. She told me that we could not service my husband even if we had the money to pay cash or use our dental insurance I was a little taken back so I said ok so I found another dentist to go to very pleasant and nice. Very good experience. So it bother me so when I got home I spoke to your office manager and she was very rude. If that is the way your teach your employees to treat your patients that is sad and I didn't know cash wasn't good any more. What about the oath your take.

Very personable! Remembers patients and their story/family. Great family dentist. Flexible scheduling. Friendly staff.

Went to this dentist to be seen and I would not recommend this doctor because one of his hygienist is rude she does not care how she talks to the patients making you feel like you are just trash and worthless if you can find a dentist other than here you will be better off

Great place 🤗