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Review of West Hills Dental

West Hills Dental:

West Hills Dental is a dental clinic located at 2615 Elk Drive # 2, Minot, ND 58701. The clinic offers dental services to the local community and is open from Monday to Thursday from 7:00 am to 3:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has a team of experienced and friendly staff who are dedicated to providing quality dental care to their patients. The clinic's hygienist staff are great and generally, you will be with the same hygienist every time so you have some rapport with the people actually cleaning your teeth.

Dr. Ritter is a fantastic dentist who is cheerful and perky and will explain everything she is doing while she is doing it. She's always professional and one of the best dentists in the area. However, some customers have complained about the long wait times for appointments.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent services, friendly staff, and old-time service. Customers have also praised Julie, the hygienist, for her kindness, friendliness, and for easing their fears of the dentist.

However, some customers have complained about the long wait times for appointments and being put on a mandatory 4x/year visit plan. Some customers have also complained about being blacklisted for missing an appointment, even though they have been a patient for over 10 years.

Overall, West Hills Dental is a good dental clinic that provides quality dental care to its patients. However, customers should be aware of the long wait times for appointments and the mandatory 4x/year visit plan.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

West Hills Dental Reviews - 12

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Josh Jenkins

Dr. Ritter is a fantastic dentist. She is cheerful and perky and will explain everything she is doing while she is doing it. Unless your the type of person who doesn't want to know and just lets her do her work, like me, she also respects that as well. She's always professional and one of the best dentists I've ever had and I've lived all over the country. Her hygienist staff are also great and generally you will be with the same hygienist every time so you have some rapport with the people actually cleaning your teeth. If you have a bad experience here you're only telling a half truth guaranteed.

stacy schonauer

If I miss an appointment, that's my business! Life doesn't always work out to be convenient for everyone. If you have a dental business, be glad you have the customers that you already have. As a child, I was only recommended 1 visit per year. They want me there four times a year for cleaning and maintenance. No! I'll go when I want to! They can recommend 4x per year, but if I think it's a waste of time and insurance money, I'm not going to be berated for my dental hygiene. It's not fun keeping people in business for cleaning your teeth and then be put on a mandatory 4x/year visit plan. This is why health insurance is ridiculously expensive.

Miles

Stephanie was incredible but I never got a chance to be a patient when it changed to west hills. Appointments were booked out three months in advance and that’s not really ideal with a busy family schedule.

We’ll miss Ritter Family Dentistry

Nikki Stanley

Very friendly and helpful staff. Stephanie was amazing with my 8 year old son. She was very thorough and explained everything. I will recommend Ritter Family Dentistry to everyone!

Bernita Griffis

Julie the hygienist was wonderful. She was kind, friendly, and eased my fears of the dentist.

Becca

You get black listed for missing a appointment even tho you have been a patient for over 10 years. You miss one appointment and you can't go back. Its pretty sad and pathetic

Kristi Kirby

Nice to meet dentist before anything is done. Small town, old time service which in my opinion is what makes a business stand out above the rest.

Amy Henry

I loved her work. It's been 3 years I had overpaid them never received the money back.

Yvonne Siwulich

Dr. Ritter is such an amazing dentist. Her staff is always so kind and helpful!

Nyxi V

This place, it is a good place to go. My visit was good and so were the staff that were there during my visit.

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