Ada Family Dentistry
Review of Ada Family Dentistry
Ada Family Dentistry:
Ada Family Dentistry is a dental practice located in Ada, Ohio. They offer a range of dental services, including fillings, crowns, implants, extractions, cleanings, and root canals. The dentists are knowledgeable and experienced, and they know when to refer patients to specialists and when to keep procedures in-house. Patients have praised the staff for their professionalism and friendliness, and many have been going to Ada Family Dentistry for years.
However, some negative reviews have been left by patients who felt misled or overcharged. One patient claimed they were charged $150 for a visit where they were told no one at the clinic does filling work nor do they accept their insurance. Another patient claimed they were told they only needed to pay $700 out of pocket for a crown, but later received a bill for another $700. The billing issues seem to be a recurring problem, with one patient claiming they were misbilled multiple times.
Despite the negative reviews, Ada Family Dentistry has many loyal patients who appreciate the quality of care they receive. Patients with young children have praised the staff for being great with kids, and many patients have been going to Ada Family Dentistry since they were children themselves. If you're looking for a dental practice in Ada, Ohio, Ada Family Dentistry is worth considering, but it may be wise to clarify any billing or insurance questions before receiving treatment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Jeevan Jyoti
Misled into procedures and health insurance card acceptable. While making an appointment, the person at the other end of the phone took the complete information about what I needed to be done--position of the molar that needed filling--but when I visited I was told after routine x-ray and so forth that no Doctor at the clinic does filling work nor do they accept the United Healthcare Insurance. Why this information was not shared with me when I made the appointment and provided information about the procedure that needed to be done? For this run around I was charged $150.
A total waste of time and money.
Janice Sizemore
I have been to Ada Family Dentistry for multiple issues. Things such as fillings, crowns, implants, extractions, cleanings and root canals. The dentists know when to refer to a specialist and when to keep it in office. When keeping in office , they do amazing work. As far as cleanings Christy is an amazing hygienist. She not only cleans my teeth but gives me advice moving forward. I have had multiple issues and the dentists and hygienists have given me
The best advice to move
Forward. Great small town business!
Thomas R
The best experience I’ve ever had at a dentist office! The doctors are knowledgeable, yet talk to you in terms you can understand. The entire staff is helpful and friendly! I’m so happy I found this place! You will not regret giving this office a try!
Ken Reid
The dentists did good work and were personable. The visits went just fine.
I sat with the person in charge of billing who typed everything in and gave me a total, which I paid, and all was well. About 5 months later, I received a bill - past due, pay immediately. I called and asked "What about the amount I already paid?" "Oh right - that isn't even the correct amount!"
Upon asking further, their billing person blamed my prior employer and sent a new itemized list showing the balance due. I still don't know why they told me the incorrect amount the day of service, but... A few days later, I receive a bill with a notice that they'll send it to collections, with, of course, the incorrect amount.
In short, they botched the amount insurance would pay then sent me a bill and forgot about the amount I had already paid.
This was not the first time they misbilled us, but it has been by far the worst.
The service was fine, but keep an eye on your billing paperwork!
Nikki Ballinger
The BEST place to go for your dental needs. Friendly staff with experienced hygienists and dentists. Easy to schedule and to make appointments. Highly recommend to anyone in the area!
Jeanenne Beers
I went in with a cracked tooth, I needed a crown. The doctor set a plan and I sat with the financial lady who checked my insurance which she told me would cover $1,000.00 and I would need to pay out of pocket $700.00. I asked doubled checking if that was all she said yes! I paid the full $700.00 and after the procedures were done and I was paid in full I asked again do I owe anything else and again I was told no I was good. Three months later I receive a bill in the mail for $700.00 I tried calling several times to which I couldn’t get an answer! Finally I call and they answer they tell me that the lady (who I was told before the procedures was the best) has been let go and yes I owe them ANOTHER $700.00!!!!! DO NOT GO TO THIS DENTIST!!!! They will ripe you off!!!!!!
Courtney Curtis
I use to work here, I have since moved on but this dentist and their staff will always hold a special place in my heart. My entire family of 7 continues to go here and I wouldn’t go anywhere else. Love love the Dr’s and staff.
Ann Donnelly Hamilton
Th are amazing! Period! From the second you walk in the door with the receptionist to the dental technicians to Drs. Morgan and Veit, to checking out, we love it! Family friendly and yet another gem that makes our Village so special!!!!!
Megan VanHoose
I have been going to Ada Family Dentistry since I was a child. I now take my children there! They are great people and very professional!! Highly recommend!!
Becky Vanatta
The best place you can go for professional dental work. They are all such perfectionist.They just do a fantastic job, always explaining each thing they do as they work on you.