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Review of Dr. Tom Holt Family Dentistry

Dr. Tom Holt Family Dentistry is a dental clinic located in Coos Bay, Oregon. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental services. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays, from 8:00 am to 3:00 pm. The clinic is closed on Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent service and the quality of work done by Dr. Holt. They have described Dr. Holt as a kind, caring, and honest dentist who does great work. They have also praised the hygienists for their excellent work and for taking good care of their teeth.

However, some customers have criticized the clinic for the behavior of the front desk staff, particularly Liz. They have described her as rude and unprofessional, and some have suggested that she should be replaced. Some customers have also complained about the scheduling process, saying that it can be difficult to get all of their children's appointments on the same day.

Despite the mixed reviews, Dr. Tom Holt Family Dentistry remains a popular choice for dental services in Coos Bay. The clinic offers a range of services, including emergency dental services, and Dr. Holt is praised by many customers for his kind and caring approach. However, customers should be aware of the mixed reviews and make their own decisions based on their needs and preferences.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Dr. Tom Holt Family Dentistry Reviews - 20

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ruben Michael Jimenez

Ruben Michael Jimenez

πŸ‘ πŸ‘Ž 😐
Great Dentist Caring Staff

I used to be scared of the dentist... Not anymore because of Dr. Holt and his amazing team.

Best in town. Dr. Holt is a kind, caring, honest, hardworking individual. He does great work as well!

If you want to go to someone who REALLY CARES, look no further.

Panduur Bear

Panduur Bear

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Excellent Hygienist Rude Front Desk Inconvenient Exam Scheduling

Love my hygienist and all the work she does. Takes excellent care of my mouth/teeth. Careful and patient. Not thrilled about the front desk individual. Seems rude and pushy could be a lot nicer or have better attitude as she only has to deal with someone 5 minutes max I would assume. Would be nice if the dentist was able to do exam after my cleanings but he never seems to be around so I have to schedule specific appointments just for that. I don’t understand why and the front desk was no help in answering that question and seemed extremely bothered by my question and responded poorly and louder than necessary. Felt like I was being yelled/shouted at as if I had done something wrong. I do look forward to seeing the dentist as he always does a wonderful job as well, I just wish there was someone else working the front desk

Matt Erickson

Matt Erickson

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Excellent Service Professional Staff

I’m a dentist and even I would go here! Dr Holt does amazing work, Perhaps the best I’ve seen. He focuses on overall health and is 100% honest and ethical.

Tracy Merriam

Tracy Merriam

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Rude Receptionist Out of Network Poor Customer Service

I never had the opportunity to meet with Dr. Holt! Had my teeth cleaned by a wonderful hygienist- very professional, gentle and efficient! I canceled all my future appointments with Dr. Holt as his receptionist was so rude and absolutely not who should be at the frontline of any business! She was horrible and demeaning! It is sad that I had to go out of network to find the whole package in dental care! How dare she!! Why is she still in that position????

Frontline DIY

Frontline DIY

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Rude Staff

I would gladly give Holt 6 stars the guy is great as well as all staff in back. However LIZ is quite possibly one of the rudest people I have had the displeasure of speaking with. I can only assume she is related to Holt or she would have lost her job by now. Every single interaction with this woman has been her being a nasty person for no other reason than to just do it. I don't need to describe her if you go here you know who I am talking about. If your a new patient you will discover very quickly who she is. Just look for the person that talks down to you as if your garbage.

super star

super star

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Kind Dentist Anxiety Rude Receptionist Uncomfortable Negative Reviews

Dr holt is my all time favorite dentist! so kind, just awesome!! my anxiety is not nearly as bad having him as my dentist for 6 + yrs now. his office gal liz on the other hand is one of the rudest ppl I've ever had to talk to. it makes me feel so uncomfortable, I don't even wanna call my own dentist!! reading the reviews, I'm obviously not the only one who has has this experience. I wish he would take a look at his reviews, & maybe find someone more appropriate for that position!!.

Lynn Matthews

Lynn Matthews

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Professional Kind Gentle Highly Recommend

Dr.Holt He is the kindest most professional dentest I have ever encountered in my 42 years of life. He put my husband (who is a big baby ) at ease.
I highly recommend Dr. HOLT. You will not find anyone as kind and gentle in the area.
I assume his kindness and compassion is why this lady in front still has a job...
The lady I am referring to sits behind the desk just behind the front counter

HollyJo Hickam

HollyJo Hickam

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Rude Front Desk Unprofessional

Awesome service from the dentist and the staff other than the front desk gal by the name of Lizz. Very rude and unprofessional. Every time I have to speak with her she has a very demeanding and aggressive attitude. I work in Healthcare and understand the pressures and demand it brings. Her behavior makes a 5 star go to a 3 souly because her attitude.

Elisabeth Thomas

Elisabeth Thomas

πŸ‘ πŸ‘Ž 😐
Great Dentist Caring Professional Funny

Dr. Holt is my favorite dentist I’ve ever had. He is caring, funny, professional and all around a great dentist! I don’t get nervous going to the dentist anymore I’m always so excited to see the whole crew! Thanks Dr. Holt for making my smile awesome again!

Stephanie Howes

Stephanie Howes

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient

I have a large family and accommodating them can be difficult. I have tried to get all of my children's appointments on the same day for my own personal ease, but was told that would be too difficult. Today I was asked to not bring all of my children as they take up too much space in the lobby. Only seeing two at a time requires multiple times of the waiting room being full of the rest of us, and others will be there as well since there is obviously room for more appointments. When I replied what else can I do I was told to use a babysitter. So, now not only do I have to cramp more than one day I need to arrange for and pay for a babysitter... Had a nice conversation after posting the above. Dr. Holt has promised to do his best to get them all in on one day.

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