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Review of Hilltop Smiles Dentistry and Orthodontics

Hilltop Smiles Dentistry and Orthodontics:

Hilltop Smiles Dentistry and Orthodontics is a dental clinic located in Oregon City, Oregon. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, oral surgery, orthodontics, and teeth whitening services. The clinic is open from Monday to Friday from 7:00 AM to 5:00 PM and on Saturday and Sunday, it remains closed.

The clinic has a team of experienced and knowledgeable dental professionals who are dedicated to providing quality dental care to their patients. The staff is friendly, welcoming, and always ready to assist patients with their dental needs. The clinic uses the latest technology and techniques to ensure that patients receive the best possible dental care.

The clinic has received positive reviews from its patients. Patients have praised the staff for their professionalism, knowledge, and friendliness. The clinic has also been commended for its clean and comfortable environment. Some patients have mentioned that they had a great experience with their hygienist, who was gentle and thorough during their cleaning.

However, some patients have reported issues with scheduling appointments and billing. Patients have mentioned that their appointments were cancelled or rescheduled at the last minute, causing inconvenience. Some patients have also reported issues with billing and receiving statements for their payments.

Overall, Hilltop Smiles Dentistry and Orthodontics is a dental clinic that provides quality dental care to its patients. The clinic has a team of experienced and knowledgeable dental professionals who are dedicated to providing the best possible dental care to their patients. Patients can expect a clean and comfortable environment and a friendly and welcoming staff. However, the clinic needs to address the issues related to scheduling appointments and billing to improve the patient experience.

Amenities

  • Wheelchair accessible restroom
  • Has online care

Hilltop Smiles Dentistry and Orthodontics Reviews - 52

4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
brandi garcia

brandi garcia

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Dentist Friendly Staff Positive Work Environment

I have been seeing Dr. Tutt for a couple years now, he has been great since day one when I was embarrassed by the status of my teeth/gums. One of my favorite things here though are the staff. They have been phenomenal to work with. They have been so kind, considerate, and understanding of things going on with me. I have really enjoyed working with this whole team, I love seeing the positive work environment they seem to have with each other. I guess to sum it up, I never dread going to the dentist, I look forward to it.

Annie Crawford

Annie Crawford

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Friendly Staff Accommodating Welcoming Patient Dentist Good Service Highly Recommended

From the moment I walked in the staff at Hilltop Smiles were beyond friendly and accommodating. Stephanie was so welcoming and put my anxiety to ease. They were able to squeeze me in by chance and we're amazing about making me notโ€‹ feel self conscious about the state of my teeth. Dr Tutt is patient, funny and happy to offer solutions. I highly recommend them!!!

Pam Dowell

Iโ€™m very pleased with my experience. The staff was wonderful and considerate.

Derek Hines

Derek Hines

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Good Service Friendly Staff Great Experience

The last two dentists I've gone to have left me feeling dirty. I hate going in for a check-up and leaving with a $10,000 quote to fix everything wrong with me. The first time I went to this office, they were really nice and asked me what my dental goals were, and I left not feeling so overwhelmed. I had one bad experience with a "substitute" hygienist who must have been trained by sadists, he treated my mouth like it was his punching bag. Luckily, the Dentist heard the commotion, and stepped in to apologize and get another person to help me. I've been there about 6-7 times now, and I will never go anywhere else. The reception team is awesome, and so is the hygienist team. I like them so much that I'm taking my 2-year old in for his first appointment.

M Gompers

The owner dentist is a Money hungry and will do unnecessary work just to get paid . Use to be family dentist but after not honoring the fake insurance plan they sell . They can decide at anytime wether they honor their commitments . Donโ€™t get scammed and use this service !!

Barbara Weaver

Dr. Tutt pulled two teeth for me yesterday .. an upper and a lower ... and I don't believe I've ever had ANY dental work done before, in which I felt completely relaxed the entire time. GENTLE was totally the operative word, and this morning I woke up refreshed and pain free. Definitely my best experience in a dentist's office, and I've had a lot of dental work!

jill faye

The team here is incredible. They are extremely kind and professional. I had an urgent need for a root canal, they offered me an appointment that day 35 minutes later. Dr. Tutt did everything he could at the time, took care of my pain, and the tooth. He was gentle, and took extra time to make sure everything was taken care of from the cause, the pain, the financial aspect. Everything was covered and it was covered with honesty and an explanation. They offer flexible payment plans and are reasonably priced. The space is beautiful and comfortable. I Canโ€™t say good enough things about this place and the people working there. I highly recommend going here.

Ana De Lara Ponce

I have been a patient here for 4 years. Did my ortho and now all my cleanings. The last cleaning was done by a girl who was extremely rough and careless so today that I had my cleaning by Kenda Wavra I was so happy and satisfied with her work; she was gentle, fast and very professional. From now on I will be booking my appointments with her.

Mr. M5

I have to say that my first time in โ€œthe chairโ€ at Hilltop Smiles was really pleasant. Dr. Matsumoto is a very funny and a very caring person and the rest of the staff is absolutely wonderful as well. The front gal Dannie was also VERY helpful and accommodating. Iโ€™m thankful for everyone who works there because they sincerely care for their patients and thatโ€™s hard to find. No judging or scolding! Love it!
#BLESSED

Ben

It is ok. They are nice folks. I think this office suffers from inserting less graceful profit maximizing tactics into their business, which is somewhat off-putting. I signed up for their $111 insurance plan 7 months ago, and found it was expired and I have to again pay $111 to re-instate it, even though I don't believe I ever used it - I am not even sure if I used it, because the billing is so obfuscatingly hard to understand, I get lost and need some legalese expert to interpret the fine print. If I remember correctly, they even have this sales/financial person on staff, that seems close to 100% dedicated to explaining their cumbersome 'plans'.

All I really want is a dentist that I can cash-pay, for reasonable amounts.

They are nice here however, the customer service is great. It is just difficult as a cash pay patient to make it work without paying premium prices. You have to basically scheme your way into regular prices by using a type of weird pseudo negotiation or coupon clipping.

That being said, I have a $200 off $600 coupon, and if it holds true on my next visit, and they don't insert several 'add ons' that pad the bottom line, I will update this in Oct, with results and opinion.

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