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Review of Aesthetic Smiles Family & Cosmetic Dentistry

Aesthetic Smiles Family & Cosmetic Dentistry:

Aesthetic Smiles Family & Cosmetic Dentistry is a dental clinic located in Portland, Oregon. The clinic offers a range of dental services, including cosmetic dentistry, dental implants, teeth whitening, and periodontics. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic is staffed by a team of experienced dental professionals who are dedicated to providing high-quality dental care to their patients. The clinic's primary category is cosmetic dentistry, and they specialize in providing a range of cosmetic dental services, including teeth whitening, veneers, and Invisalign. The clinic also offers dental implants and periodontics services to patients who require them.

The clinic has received mixed reviews from its patients. Some patients have praised the clinic for its friendly staff, quality dental care, and reasonable prices. However, some patients have criticized the clinic for its high prices, mistakes in insurance billing, and ineffective treatments. Despite the mixed reviews, the clinic has a loyal patient base and continues to provide dental services to the local community.

If you are looking for a dental clinic that offers a range of dental services, including cosmetic dentistry, dental implants, and periodontics, Aesthetic Smiles Family & Cosmetic Dentistry may be a good choice for you. However, it is recommended that you read reviews from previous patients and consult with your insurance provider before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom

Aesthetic Smiles Family & Cosmetic Dentistry Reviews - 35

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shauna Weaver

Shauna Weaver

👍 👎 😐
Expensive Misleading Ineffective

I came looking for reviews when I was considering getting the Myoaligner, and there weren't any related to that specifically - I wanted to leave this in the hopes that I might help someone else.

I came to Dr. Motlagh on a referral, trying to find the cause of (and relief for) my persistent headaches. During the initial consult, I felt a bit uneasy when it seemed ALL of my symptoms (and more I never knew I had until she told me I did, like facial asymmetry and a narrow roof of my mouth) were designed to make me a perfect candidate for the Myoaligner - which, coincidentally, she invented. The cost also gave me some pause. The appointments and appliance together are nearly $6,000. I was told they're "out of network for everyone" which also should have made me hesitate. This ended up being a wholly out of pocket cost, with my insurance (to this point) only agreeing to apply a few hundred to my deductible. Since she was referred by another doctor, I decided to ignore my doubts and move forward.

The measurements and fitting for the appliance are a sort of hodge-podge collections of tests and measurements and TENS treatments that take a few hours to complete. Again I felt some apprehension about this whole thing when Dr Motlagh had me put in a rubbery tooth mold as a temporary indicator and claimed that I was *immediately* stronger and more flexible. At this point, I felt like I had already paid a few thousand dollars, so I might as well continue and try the appliance, or that money would have been for nothing.

A few weeks later I got the appliance, which on the plus side, matches your teeth and is very subtle. On the negative side, I was surprised to find out I was the first to have some "new" version of the device (she hadn't mentioned that) and it was also EXTREMELY thin, to the point where it had a hole in one spot. It seemed unlikely that wearing something so small would have a profound impact on my jaw pain/ alignment. Dr. Motlagh and the other doctor remarked several times that "it was a very small adjustment" and I would be a great candidate for an orthodontic fix. I felt confused that she'd prescribed a $3,750 device for a very small misalignment. She also filmed a promotional video of the device in my mouth without asking, describing fictitious symptoms I had never complained about, and getting annoyed with me when I winced during the video (she was dragging a plastic dental cheek retractor around in my mouth and over my gums with no regard for the discomfort she was causing). She walked off afterwards without a word.

I wore the device all the time, as directed. When I came in for my "adjustments", I told Dr. Motlagh about my concerns - I was having MORE headaches, instead of the relief she promised. The device was irritating my tongue. I found I was clenching my jaw more than normal, either because my teeth were a bit closer together or because of the unusual sensations, or..? Wearing the device at night (instead of my mouth guard) meant I was waking up with terrible headaches. She dismissed all of my concerns out of hand. During these appointments, she would just TENS my jaw and then file down the device where my teeth were tapping. The device I have now is thinner than a fingernail in most places and cracking. She said this was "fine" and it would still work.

I stopped going in for these check ups and wearing the device after about a month of terrible headaches and discomfort. I worked with my insurance to try and at least get some of the money counting toward my out of pocket limit for the year - so far, no luck. I've spoken with Katie (who is very nice, by the way) at Aesthetic Smiles a few times as well as my insurance company - I am not sure where the problem lies but I will keep trying.

If you have TMJ/TMD issues - talk to your dentist, wear a nightguard, get a PT referral, see a chiropractor! Hope this helps someone.

Jamie Nadherny

Jamie Nadherny

👍 👎 😐
Excellent Service Trustworthy Friendly Staff

They are not just a dental office, they are the best and they are like family. No matter where I have moved around Portland I always drive the distance for them because they really are the best!! I am moving Out of state and will continue to commute just to continue being with them. It is hard to find a good dentist that you can trust, they regained my trust in dentistry and I look forward to my appointments now. Thank you, for taking such good care of me and my teeth:-)

Greg Pressler

Greg Pressler

👍 👎 😐
Comfortable Environment High Standards of Care Exceptional Results Recommendation

The dentist office isn't my happy place. Never has been. Dr. Motlagh and her staff turn the tables upside down on this situation, making patients feel extremely comfortable. Their standards of care are extremely high and the final result always exceptional. I just got out of their office after a root canal. I'm pain free and looking forward to next steps with the Dr. I'd highly recommend their services.

Jackie Snook

Jackie Snook

👍 👎 😐
Great Dentist Wonderful Staff Reasonable Charges Efficient Latest Technology

I am a retired Registered Dental Hygienist of 35, years, so I know great dentistry. Dr. Motlagh is a great dentist. She has the most wonderful staff as well. They are all welcoming and warm. It is like going to the home of good friends.They are always asking if they can get me anything( coffee, water etc.)
Dr. Motlagh has great knowledge in the area of Occulsion, which is the foundation of a healthy and comfortable bite. She considers the whole body in relationship to how teeth should fit together in a ideal bite, preventing excessive wear( shortened teeth) and discomfort.
She presents her treatment plan for optimal health. However,she never shames the patient into work they are hesitant to proceed with.
I have worked in offices where it is "all about the money and working smarter not harder". Not so at Dr. Motlagh's practice. In fact, I found her charges more reasonable than at my last dental office.
She runs on time and is considerate of the patient's time. She is fast and efficient, and uses the latest technology.
My husband is so impressed with Dr. Motlagh, he has decided to change dentists and become one of her new patients.
I can not say enough good things about Dr. Motlagh and her entire staff.I feel blessed to have been referred to her by my periodontist's office.
jackie snook RDH

ClDl SolshineGrowing

ClDl SolshineGrowing

👍 👎 😐
Knowledgeable Helpful Geeky Well-educated Good conversationalist Saved my teeth

These guys are Amazing! The knowledge and capabilities they possess, along with their eagerness to help makes for great treatment! It's great to geek out with the Dr since she's very well educated and a good conversationalist. They really saved my teeth!

Miriam M

Miriam M

👍 👎 😐
TMJ Treatment Non-Invasive Latest Technology Innovative Experienced Conscientious Kind Staff Professional Staff Pricey but Worth It No Pain Pleased

I am going through TMJ treatment with Dr. Motlagh. The treatment is non-invasive, using the latest technology. Dr. Motlagh is very innovative, experienced and is very conscientious in making sure patients are educated on TMJ. The office staff is kind, professional and easy to work with. I am excited about the process taking place and the end results! It is pricey, but worth it. I might also add that there is hardly any pain involved, at least in my case! Thanks Dr. Motlagh...I'm very pleased!!

Emma Kintz

Emma Kintz

👍 👎 😐
Great Staff Highly recommend

I love going to Dr. Mortensen. This is the best experience I have ever had with a dentist and dental practice! Great Staff as well! Highly recommend!

Suzie Gannett

Suzie Gannett

👍 👎 😐
competent friendly thorough accommodating knowledgeable amazing

Seriously this is the best dentist ever! They are beyond thorough, competent, and friendly. so So accommodating with knowledge and get tips. Even my teenage son commented that this is the best dentist ever. He told me that he has never had a dentist that one gave him tips on brushing to telling him how to take care of his teeth. That's pretty amazing coming from a 16 yr old

Dan Sapienza

Dan Sapienza

👍 👎 😐
Friendly Staff Great Service

I've been going to Aesthetic Smiles for years and it is always welcoming. I don't love going to the dentist, but I stick with Dr. Mortensen because he and his staff are so great.

Jim and Patti Herrington

Jim and Patti Herrington

👍 👎 😐
Good Work Trustworthy

Iv'e been a patient here since Dr Mortenson started his practice here. I've had some very complicated dental issues which he has done very good work. I trust him and do not hesitate in recommending him.

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