Review of Advantage Dental+ | Prineville
Advantage Dental+ | Prineville is a dental clinic located in the heart of Prineville, Oregon. The clinic offers a wide range of dental services, including denture care, emergency dental services, and general dentistry. The clinic is open Monday through Friday from 8:00 am to 5:00 pm, making it easy for patients to schedule appointments around their busy schedules.
The clinic's staff is professional and friendly, with a focus on providing high-quality care to each patient. Patients appreciate the staff's willingness to listen to their concerns and explain procedures in detail. The clinic's dentists are knowledgeable and skilled, with years of experience in the field.
While some patients have reported issues with scheduling and billing, the majority of reviews praise the clinic's staff and the quality of care they provide. Patients appreciate the clinic's efforts to accommodate their needs and make them feel comfortable during their visits.
Overall, Advantage Dental+ | Prineville is a great choice for those in need of dental care in the Prineville area. With a focus on patient care and a wide range of services, the clinic is sure to meet the needs of any patient.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Olivia Gilbert
Wow just blown away, I do not understand how this can go on. I waited 6 months for a visit with a painful tooth after reading reviewes I thought should call just to confirm my appointment only to find out that they had in fact "lost " my appointment !!!! they did have another appointment that day with 30 min notice, thy ask to be 15 min early but were out of the office at lunch so sat in my car for 15 minutes , after they took x-ray of my now excruciating tooth they then tried to get me to set an appointment for another 6 months to have it pulled because of course now it can not be saved...it is really sad that before she
set the appointment she asked what insurance I carried, I guess people with more preferable insurance don't wait a year to have a tooth fixed. All that being said they all very nice but .they need a office manager and more staff MOST DEFINITELY
marie davis
Very nice staff. Great Dr. And assistant!. They care and take time to listen and explain. Very satisfied with my appointment there. ☺️
Rebecca Watson
The best staff! I had a root canal done and it went so smoothly. The dentist and her aids were gentle, so nice and explained everything clearly. I just wish they had more help for all the patients they have as it's hard to get in for an appointment in a timely manner. However I will wait for a long as need be for the amazing staff!
Sheena Marsh
I do not recommend this clinic. They will cancel your appointment more then few times. Day before or week before and put you out for 3 months or so. Office assistance gets clients appointments mixed up when calling to confirm your appointment.They will also argue with you soon as they realize their in the wrong for messing up or changing appointments times and days without confirming with clients.I had to put in a complaint today with insurance with this clinic. I was told by plenty other past patients not to go here they have a bad reputation but I gave them a chance now I have experience what they had told me what would happen with this certain clinic.
Eric Marcus
Teagan at the front desk was really cool and let me take the paperwork home for my girlfriend to fill out. I didn't go in the back with my kid but I can hear them laughing in the back from the waiting room where I'm sitting so thats a good sign. Give Teagan and the nice lady that has her hands in my kids mouth in the back room a raise ! Thanks
Taylor Foster
Danyelle Was amazingg to say the least! She went above & beyond to make sure my boyfriend got the care he needed & I’m very grateful for it! Definitely the nicest & most caring Advantage Dental in all of Central Oregon! 100/10 would recommend!(;
Debbie Hisaw
Love the staff there. I just got dentures. They are wonderful. I was scared to do it,but they staff made me feel comfortable . I'm so Glade I went there . Love my dentures. 😁 I can smile big now. Thank you
Stephanie Hussey
I recently endured the process of getting a crown placed at the Prineville Advantage Dental Office. The new Dentist working with the facility is OUTSTANDING! Dr. Diepenheim was patient and compassionate when she explained my procedure and performed the necessary work I needed. I was also fortunate enough to have a kind Dental Assistant, Danyel, who has been there forever and knows me on a first name basis. I know Advantage has had some issues with scheduling, but unfortunately it's like that everywhere post-covid. My experience was suprisingly pleasant- well, as pleasant as visiting the dentist can get. :)
Dub Werks
I Highly recommend this advantage dental location. I want to give a warm thanks to show my appreciation to Dr. Diepenheim for what I can only describe as very very very gentle and kind dental work. Her kindness shows in the way she treats her staff and her staff responds to her. Danyel, (The dental assistant of awesomeness) was literally a joy to be around as we went through my procedures. The amount of confidence and care that was displayed during my visit was “above and beyond”.
I can’t thank you or your staff enough for the kindness and the help you’ve given to me.
5 of the brightest stars to you.
mike ekstrand
Hi, my name is mike Ekstrand and I’m 62 years’ old and I’m recommending Advantage Dental. Over the years I have had a lot of dentistry. In almost every case the dentist never heard to a word I said them or would have done if they did. It always seemed to have the theme of… how much money can I make rather then how can I help you. I truly got the best dentist I ever have had at Advantage Dental. She not only heard what I was saying to her but did a great job making it happen for me.
Thank you Advantage Dental, my live is much better now thanks to you.
Mike Ekstrand.