Noll Family Dentistry
Review of Noll Family Dentistry
Noll Family Dentistry:
Noll Family Dentistry is a dental clinic located in Carlisle, Pennsylvania. The clinic offers a wide range of dental services, including cosmetic dentistry, dental hygiene, dental implants, pediatric dentistry, teeth whitening, and more. The clinic is open from Monday to Friday, with extended hours on Fridays, making it convenient for patients to schedule appointments around their busy schedules.
The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care to their patients. The clinic's dentists are knowledgeable and use the latest dental technology to ensure that their patients receive the best possible care. The clinic's hygienists are also highly skilled and provide gentle and thorough cleanings to their patients.
The clinic's location is easily accessible and has ample parking. The clinic's waiting area is comfortable and welcoming, and the staff is friendly and helpful. Patients are made to feel at ease from the moment they walk in the door.
Overall, Noll Family Dentistry is a great choice for anyone in need of dental care in the Carlisle area. The clinic's experienced dentists, friendly staff, and convenient location make it an excellent option for patients of all ages.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Glenn Smith
The office visit was very plesant and friendly. The staff and dentist was very knowledgable and helpful.
Carmichael3
Normally, I would not write one of these but the hassle of this organization has been a complete nightmare. I started going here in July and I needed some work done. Cleaning was fine. However, when I started the process for 3 crowns is when it all went downhill. On the intake forms they ask what do you hope for or expect in a dentist as I was a new patient. I explicitly said just tell me what it’s going to cost. Clearly I know they can’t be certain on an exact amount but a ball park is typical. I was quoted an amount 3 times 1 in person, 1 in voicemail and one more by the people in the back. I get there the work is performed then the 2 ladies in the front (the one is sort of nice, the other one is a total nightmare) tried to have me sign a form saying I was responsible for an amount that was nearly triple in case insurance didn’t pay. Granted, I asked and was told a price prior and then they wait till after the work is done to get me to sign. The work turns out was NOT done properly and I am now seeing a new dentist to have it taken care of which will be about 800.00 I was quoted as the crown was not set and is now infected in their opinion I couldn’t ever prove it was them but they are the one who put the crown on and later the tooth was infected so you have to wonder .
During the procedure they do not pre-numb you just the shot instantly which I found odd and the whole process took forever. Let’s fast forward I was foolish enough to go back for an infected tooth where I had to go back 3 different times for a root canal which is still not finished. The second visit they put meds in that were good for 5 days yet didn’t schedule for me 3 weeks after I made an appointment in the back for 5 days later but once again the charmers at the front desk said nope the people in the back were wrong. They didn’t even call in a prescription to have the infection put at bay, they just scheduled me and were shocked the Novocain didn’t work and had to send me home with a prescription. The root canal once more lasted hours as they could not complete the job.
In the back they schedule for appointments and tell you oh you paid for this and your appointment is this date. Then when you go out and deal with the two ladies at the desk who once more are not the kindest tell you nope you didn’t pay and no your appointment is not then. The miscommunication is a complete terror on par with the front desk customer service. In addition, do not have any plans for at least 5 hours you sit in your car for 1, in the back for another then the procedure which is never completed for another 3 (I am sure I will get well during COVID we are… blah blah)
The kicker is after I have spent all this money with almost 0 results, they have the audacity to send me a 10 dollar bill for some nonsense. Heavens knows if I really paid for the build up for the root canal one says yes the other says no. I had to get all the bills they charged me for, call my credit card to get a list of payments to them to send to my insurance company who is now doing an investigation as they drained out my insurance and nothing to show for it. More importantly I emailed so I get all my records and send them to the new dentist so he could see the “job” they performed. I am sure someone will read this and say I am sorry we will work better and come back we can help but please do not waste the energy. I take full responsibility for my stupidity of ever letting them do the crowns and root canals I should have known from the ice cold reception from the first visit it was not for me but hey lesson learned. Hopefully if you are new in town or searching for a dentist you read this and do not have to go through what I did.
Austin Smith
So much better than my previous dentist!
Cindy Naylor
Great place. Taken in right on time. Staff is friendly and professional. Great service.
Maurice and Jody Stone
My dental hygienist, Lindsay, was wonderful!
Jaymee Gruver
Such a great experience everytime my family has been there. Very patient and fantastic staff.
Highly recommend.
Jay Johnson
Great service and Jenny did a great job in cleaning my teeth with a follow-up by the dentist.
Steve N
Top-notch! Cheerful, upbeat staff across-the-board - more importantly, professional services are first-rate. Highly recommend this practice…
Devon Park
Wonderful caring staff got me in quick and easy!
larry trayer
Friendly staff . Very efficient , explained all procedures . Would recommend them .