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13 reviews
Dentist

Review of Michael A. Esposito, D.D.S.

Michael A. Esposito, D.D.S. is a dental practice located in Stroudsburg, Pennsylvania. The practice is open from Monday to Thursday, from 9:00 AM to 3:00 PM, and on Friday, from 9:00 AM to 3:00 PM. The practice is closed on Saturdays and Sundays. The primary category of the business is Dentist. The location of the practice is at 890 Wallace St, Stroudsburg, PA 18360. The phone number of the practice is (570) 421-0431.

The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly staff, knowledgeable dentist, and clean office. The practice is known for its use of cutting-edge technologies and its focus on safety. The dentist is experienced and enthusiastic about dentistry, and the staff is friendly, helpful, patient, and down-to-earth. The practice is highly recommended by many customers.

However, some customers have criticized the practice for its high prices, condescending attitude, and unforgiving office policies. Some customers have reported that the hygienist is rude and nasty, and that the staff laughs at and makes fun of customers behind their backs. Some customers have also reported that the dentist is hit or miss, and that he can be condescending and lecture customers rather than advise them. Some customers have also reported that the practice bills for services that were not requested or needed.

Overall, Michael A. Esposito, D.D.S. is a dental practice that has received mixed reviews from customers. While some customers have praised the practice for its friendly staff, knowledgeable dentist, and clean office, others have criticized the practice for its high prices, condescending attitude, and unforgiving office policies. Customers should carefully consider their options before choosing this practice.

Amenities

    Michael A. Esposito, D.D.S. Reviews - 13

    4
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Marie DeRobertis

    Dr. Mike Esposito is exceptional, very nice, and provides relief whenever I have dental issues. I have been seeing him since 1986, when I first moved here - He is a great doctor. His staff is also very helpful, knowledgeable, and kind. 5 stars!

    Anthony DeRobertis

    I've been going to Doctor Esposito for as long as I can remember.

    The staff are friendly, helpful, patient, and down-to-earth. The Office is clean & tidy. All care is considered in regard to safety- And that's super important to me, seeing as how we are in the midst of a pandemic.

    The doc is an experienced professional with sincere enthusiasm for dentistry. He always keeps up with the latest cutting-edge technologies: Back in the 90's, his Office achieved the distinction of operating the first Computed Dental Radiography system in Monroe County.

    Some people fear going to the dentist - You won't fear Dr. Mike

    Highly recommended!

    Nicole DeRobertis

    Dr. Esposito was my dentist until I moved away however he continues to be my family’s dentist. He is knowledgeable, thorough and warm. I would highly recommend him.

    Ellen Spain

    Overpriced and Condescending with Unforgiving Office Policies- STAY AWAY

    I was a patient of Dr. Esposito's for almost five years. I recently decided to leave after some unprofessional and reprehensible treatment from himself and his office staff.

    The short version is that after never missing an appointment in five years (and not having received any prior confirmation messages), his staff threatened over text to cancel my appointment if I didn't respond within an hour in the middle of a workday. A few weeks later my grandmother passed away and in the following confusion of cleaning out her apartment I missed an appointment. The verbal thrashing I received from himself and his staff over a missed appointment left me in tears. I decided immediately to switch dentists.

    While searching for another dentist, I received a bill from Dr. Esposito - highly unusual since my insurance covers 100%. He had billed me and each of my children $45 ($135 total) for a 10-second, unasked for demonstration on how to brush your teeth!! These billing practices are obscene and a quick online search (caredash.com) will tell you that Dr. Esposito receives more money than 85% of dentists nationwide. Disgusting!

    For years I got along well with Dr. Esposito's staff and found the hygienists in his office (except for one, no longer employed there) to be exceptional.

    Dr. Esposito himself was hit or miss. For most visits, the doctor was with me for less than five minutes, even when I had to discuss upcoming dental repairs or once when I scheduled an emergency visit for a terrible pain that occurred whenever I tried to open my mouth nor than a centimeter or so.

    When I did see the dentist, I found his demeanor often to be condescending. He lectured, rather than advised. He pressured me to schedule procedures after I had used up my insurance for the year and condemned me for waiting three months for the new year to begin.

    I had a check-up scheduled in February. The day before my appointment I received a text from their office: "Please let me know if you are keeping your appointment for tomorrow. If I don't hear from you within the next hour I am going to cancel your appointment."(!)

    I was stunned. I had not even been asked to confirm my appointment through the automated system yet. I had never missed an appointment with Dr. Esposito. Neither had my husband or my daughters who visited him regularly.

    I expressed that I was upset. They said that's just how they do things, and so I checked the box that said I did not want to be contacted through text anymore.

    Shortly after that I missed my daughter's scheduled appointment and was charged a $50 missed appointment fee. My family had spent the weekend cleaning out my recently deceased grandmother's apartment and the Monday morning appointment slipped my mind.

    The lecture I received from him the moment I walked in the door was insulting and demeaning. I asked why I hadn't received a call, as I had in the past. The receptionist told me they just didn't have time for that anymore. I showed Dr. Esposito that I received many reminders from doctor's office, but never a one-hour deadline. He callously and condescendingly replied that he "didn't care how busy my schedule was (no sympathy or understanding for my just-dead grandma), that I needed to be a grown-up."

    I was horrified and humiliated. I am an educated woman who both manages a family and works a full-time job. I am intelligent, competent, and generally articulate. Sitting in the chair, feeling vulnerable with my feet off the ground and the dentist looming over me I began to cry, quite against my will.

    I should have used my better judgment much earlier on with Dr. Esposito. In the last few months I used his office he rescheduled my appointment at his convenience twice and stretched at least two different procedures into multiple appointments when he initially claimed they would only take one visit. His terrible manners were the final straw. Never have I been so humiliated by a medical professional.

    If you're looking for a dentist, choose anyone else.

    Allysen Soto

    Just started going to this dentist because it's one of the few places that accept my insurance. Dr. Esposito seems friendly and knowledgeable and his receptionist is very, very nice and helpful. The hygienist, however is extremely rude and nasty. Both of my kids came out of that office complaining about the rude comments and treatment. If you have any cavities or she doesn't like the way your teeth look, she goes out of her way to make you feel bad, then when she calls the parents back into the room, she tries to act professional but you can see the look of disgusted when she talks about the patient. She definitely should not be working on children

    John DeRobertis

    Doctor Mike has been my dentist for almost 30 years. You can't find a better more caring dentist. He has taken care of my parents, wife and three children. We never had a complaint because Dr Mike knows his craft and he keeps up with the current technology. He also has an outstanding staff who are always friendly and helpful.

    Nancy and Spencer Reed

    My wife and I are over 60 years old and have been to many dentists. Dr. Esposito is a real find. Superb, almost pain free work with a confident disposition and friendly staff.

    Minda Krawitz

    If you have any type of mental disabilities, or if you are a little "different", this place is NOT for you... The hygienist is nasty and is not understanding. Even Dr. Esposito himself has "looked at me cross-eyed" a few times for no good reason. They just are not a nice group of people, and the staff laughs at you and makes fun of you behind your back. I don't think they EVER liked me or cared about me. I'm now at a new dentist closer to where I live and they have the SAME technology and they are CHEAPER! Plus they seem like they really care about you and are very kind to you. Plus, they are awfully thorough, and get this! They say I do a better job taking care of my teeth than a lot of their patients they get. Perhaps the meanness of the staff of this dentist made me a better carer of my teeth, but in the end, I just couldn't take it anymore. It was time to get out of there. It was the right move for me!...

    Aiza Khawaja

    Dr. Esposito is excellent, as well as his staff. Very very nice bunch.

    peter yi

    Staff and Dr. Esposito were every nice, made me feel comfortable. Office is so clean, really impressed me especially with the Covid situation! Thanks to all for making a stressful situation much less so.

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    Michael A. Esposito, D.D.S. Hours

    • Monday 9 AM to 3 AM
    • Tuesday 9 AM to 3 PM
    • Wednesday 9 AM to 3 PM
    • Thursday 9 AM to 3 PM
    • Friday
    • Saturday
    • Sunday