Name: Happy Smiles Dentistry
Address: 1250 Tech Dr #420, Norcross, Georgia, 30093, US
Telephone: (770) 558-4257
Rating: 3.8

About Happy Smiles Dentistry

Happy Smiles Dentistry:

Happy Smiles Dentistry is a dental clinic located in Norcross, Georgia. The clinic offers services in general dentistry, pediatric dentistry, and orthodontics. The clinic is open Monday to Friday from 8:00 am to 5:00 pm, and on Saturdays from 9:00 am to 1:00 pm. The clinic is closed on Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent service, friendly staff, and professional dentists. One customer mentioned that the dental assistant, Yaima, was very kind and helpful, and the office manager, Nathalie, was very accommodating. Another customer praised Dr. Eugene Kim for being understanding and making sure that everyone is taken care of.

However, some customers have had negative experiences with the clinic. Some customers have complained about the unprofessional behavior of the staff, including the front desk staff and the dental assistants. Some customers have also complained about the quality of the dental work, including rushed filling and cleaning jobs, and improper teeth cleaning.

Overall, Happy Smiles Dentistry is a dental clinic that offers a range of dental services. While some customers have had positive experiences with the clinic, others have had negative experiences. It is recommended that customers do their research and read reviews before deciding to use the services of this clinic.

Reviews (75)

Mike Me

★★★★★ Jan 20, 1970

AMAZING Service, Amazing people, Yaima was my Dental Assistant and she was so nice to me since I'm so afraid of dentists, the Office Manager Nathalie couldn't be more helpful and Doctor David Rua is going to be my dentists for many years to come! Thank you all for making my smile 😃 happy! 👊🫡🙏😉👍👌🤗 Luis Mendoza.

jennifer calderon

★☆☆☆☆ Jan 20, 1970

El peor dentista que he visitado en mi vida, experiencia 👎🏿..

Herman

★★☆☆☆ Jan 20, 1970

The last thing you get from this place is a happy smile.What a joke.Unprofessional service from the front desk to the dentist. The last thing you want is 1 or 2 other people joining the dentist to laugh and have conversations while working on your teeth. From a rushed filling/cleaning job to telling me not to mess with a tooth with a hole in it if it's not bothering me.I'm learning that dentists are suppose to check your blood pressure before performing a procedure such as an extraction. I asked them about this and they said no.Big red flags.And as a result i declined having this extraction done.This place is a nightmare.The only thing they want is your money.Definitely my last visit there.Great dentists are out there if you look hard enough.

Gustavo Lopez

★★★★★ Jan 20, 1970

Mi esposa llevo a mis hijos a este dentista y fue un lugar muy profesional y comprensible. Mi hija es muy miedosa pero la hicieron sentir bien. Lo recomiendo 👍

El Patron Colombiano

★☆☆☆☆ Jan 20, 1970

Please don't bring your kids here. Really stiff no personality staff. Also they kicked me out the waiting room where my son was getting his work done at after they allowed my wife and I to sit down. This lady came and kicked me out said it's your policy. Couldn't provide anything. I understand people have bad days but this isn't the way to treat people. Mercedes is the lady that kicked me out. After I take the day off to take my son here. Not right and I will never bring my kids here again.

Rebeca Mundo

★★★★★ Jan 20, 1970

The whole team is amazing. Everyone is sweet and very welcoming. Dr. Kim is very understanding and makes sure everybody is taken care of. Front desk has everything ready and is always smiling ready to help with anything. DAs are super professional throughout procedures and they make sure to keep the office space clean. Definitely recommend!

Eddy G

★★★★★ Jan 20, 1970

I think Lesli Liz was high on laughing gas on her visit, because the staff here are extremely friendly and super helpful when It came to making appointments. And they took Very good care of me when I went.

Nicole

★★★★★ Jan 20, 1970

The girl in the front was extremely helpful and very nice:) Will definitely be coming back just for her

Marisela Garcia

★★★★★ Jan 20, 1970

Este lugar fue increíble con mis niños, son muy amables y me encanto que la mayoría de sus asistentes hablan inglés y español!

Lesli Liz

★☆☆☆☆ Jan 20, 1970

No one ever answers the phone. Walked into the office to schedule the girl had an attitude when I told her I was unable to reach someone when I called Several times. As I’m waiting to schedule as a new patient there’s kids SCREAMING in the back, the techs then come to the front to gossip about the patient. Very unprofessional and they don’t answer the phone so just imagine if your needing to get ahold of someone urgently.

Yeny Flores

★☆☆☆☆ Jan 20, 1970

No recomiendo este consultorio, dos de las asistentes tienen muy mala actitud y no tienen paciencia con niños pequeños.

Michelle C.

★★★★★ Jan 20, 1970

They are excellent. From the receptionist to their dental-assistant and dr. Eugene Kim is great. She is soo nice explaining everything that I need and want to know about my child’s dental needs. She also accepts adults patients as well.

★☆☆☆☆ Jan 20, 1970

I had my first appointment and it included a "teeth cleaning" this was not a prophy or a proper teeth cleaning at all. In a normal dental office there is a hygienist who does the cleaning. The same dentist painfully scraped my teeth for about 3 minutes. Than a dental assistant went And " polished" my teeth for 5 minutes. It was not done in each tooth properly and it felt like it was rushed. This was not a proper cleaning. I've had dozens done. Trust me this was a terrible service. Also that same assistant had gloves on. Picked up something from the floor . Through it away and used her phone and all the same gloves on while she did the "polishing" super gross and frankly an oshoa violation. On the other hand the administration was impeccable and very kind and attentive. The lobby was very clean and smelled nice. I was in and out in 30 minutes. Like I said this was not a proper adult teeth cleaning or first time appointment.

Leah & Mommy

★☆☆☆☆ Jan 20, 1970

DO NOT GO THE MEXICAN MANAGER IS VERY UNPROFESSIONAL BRING YOUR SERVICE ELSEWHERE

Laycia Fontenot

★☆☆☆☆ Jan 20, 1970

felt very uneasy about this office never answering the phone or getting back to me to schedule an appointment, but now I'm grateful for it after reading the reviews. it sounds like a horror story.

Lilly Love

★☆☆☆☆ Jan 20, 1970

Okay I didn't say anything when they redid a feeling that I had done less than 5 years ago I didn't say anything when my teeth were sensitive after they did the cavities and had to go somewhere else to have it fixed but I'm going to say something now. The office manager in there is one of the rudest people I have ever met. I the office number and told them my issues and his response is you need to find another dentist because I asked for them to send over a prescription of antibiotics he said I need to be seen first so they can do is wrong but I'm pretty sure and the x-rays they took the last time they saw that what they had redone was already up feeling but I had no complaints about that I'm complaining now because when I went into the office after he said you need to find another dentist he found it funny that I was explaining everything to the I guess assistant of the doctor and what I told him it wasn't funny she didn't check him or correct him she turned around and told me that I don't need to be talking to him but if he's sitting there laughing at me that's disrespectful and rude and that's no way to treat a patient. I love Diana she was understanding. Last but not least my sin has never been afraid of the dentist but he hates going there

IGNN Network

★☆☆☆☆ Jan 20, 1970

Lied to in the worst way possible!Went in for a cavity that was bothering me to the point where I can’t really eat much. My first appointment for X-Ray and consultation went ok except for they said said I neeeded all my wisdom teeth pulled but on my X-ray printout none of my wisdom teeth showed cavity. I ignored and scheduled for my fill ins on my problem side. I confirmed with the dentist, the assistant and the front desk what Fill ins are priority because I cannot eat on my top left side. They agreed and appointment was set. I show up for my fill in appointment, lay down on chair to begin numbing process and the dentist comes in and says she’s doing work on the complete opposite side where I don’t have problems at!!!! I said no I can not eat on the problem side and these fill ins are high priority and she said I need to reschedule and she’s not sure when I can come back in. Why would I get fill ins on the opposite side and not be able to eat! They want to do the other fill ins to make sure come back for more work. Greed!!!! I’m going to another practice where they listen to their patients!Horrible horrible ethics here!

PUURE organics

★☆☆☆☆ Jan 19, 1970

10/10 would not recommend. The women in there all have attitudes and the head dentist does not communicate with you at all. The tech that continued to take pictures on my teeth didn’t know what the hell she was doing. I’m completely dissatisfied with this company. I would not recommend you bring yourself or kids here. The staff is rude and they suck.

Ido Gotel (lila)

★★☆☆☆ Jan 19, 1970

Bad experience with the payment!! On the day of my appointment I piad and then they call me that they did not make the payment correctly and they need me to pay again the rest of what they were supposedly wrong!!👎🏽👎🏽 I waste my time next day to go pay for their mistake Mmm..

Panette Griffin

★☆☆☆☆ Jan 19, 1970

Happy Smiles is definitely the WRONG NAME for this dental office. I am well aware that there is a 15 minute grace period for appointment times because I inquired prior to this appointment. I called and scheduled an appointment for an extraction because on my previous visit it was determined that I needed it. I arrived exactly 7 minutes late to find the front desk assistant and the dentist Dr. Kim standing at the desk having a private conversation which they continued as if I were not standing there. After 2 minutes he turns to me only to tell me that I'd need to be rescheduled. I had literally left work early that day and sat in traffic to get there only to be treated as if I don't matter! If I could give them 0 stars I would!!✌🏾