Your Smile Family Dentistry

Been a member for about 15 years now. Always been helpful for me

Tjis office staff us very unprofessional. Requested a appointment to have extractions and they tried to bill me for another exam and xrays . Requested my x-rays and they refused to give them to me and the office manager hung up in my face. Had to gave my periodontal office request them for me. Reported them to Better Business Bureau.

Front desk staff is horrible. Lack of communication with back office staff and patients.

The doctor is unprofessional and the front desk staff is clueless. I was suppose to go in for a cleaning and walked out because they are very unprofessional

Unprofessional dental office! Had a conversation with the office explaining that most likely, my daughter's missed appt fee would not be paid, and she would most likely not be back to this office. Soon thereafter, they sent ME a confusing, poorly written, three paragraph letter, asking me not to come back to their office... I'm not even a patient?!!!! As a favor, I only called to cancel my daughter's appt since she was busy at college. My daughter has her own account. They simply didn't like the conversation and as a retaliatory measure, sent me a letter in the mail. Very harassing behavior from a business! Going to bbb.org

WAS a long time customer. The original doctor shaved down a tooth in the back and placed a cap over it because “it was needed”. Later to find out this man did the same thing to multiple people and randomly left probably to another location to experiment on others. The dentist only refunded the money back while I have to live with what was done to me. The cap causes me pain to eat when eating anything cold and still bleeds when flossing. The new doctor that took his place did some minor surgery on me for a cavity. She was too busy talking about her issues with another doctor and almost gave me the novocaine on the wrong side of my jaw until I spoke up. They are not professional. Go anywhere else.

This is the best dentist office in snellville. Dr. Do is the best dentist, l hate going to the dentist but l like going to dentist now cause he makes his patients very comfortable. Ty is the best, when l call she assets me with everything. If anyone is looking for a dentist in the snellville area then YOUR SMILE FAMILY DENTISTRY is the place for you.

Worst dental experience I’ve ever had. Pushes the customer to purchase unnecessary and expensive procedures (got a second and third opinion and both dentists told me so). Dentist is rude and condescending when you don’t take the bait and makes snide, underhanded remarks and treats you as if you’re stupid. You’re a third rate dentist, not an award winning neurosurgeon, get off that soap box you call a pedestal and quit trying to rip off your customers.

I've been going to this dental office for yrs. and they've been nothing but awesome and very attentive to my needs.

Had an appointment today at 4pm. Two other people came in that the front desk staff knew well. They ended up letting those two ppl that came behind me go in front. Keep in mind my appt was at 4 pm. I sat in the waiting area for an hour. I got up to ask why did they go in front of me. They made up an excuse that they were seeing a different hygienist and my hygienist was behind. That 's bull....no way in the world I should have sat there that long. Especially when you allowed a new patient go in front of me. I over heard one of the workers say to move her friend up because he had something to do. I will never go back to this place again. After talking to the lilttle man manager he just simply took up for the front desk and asked me did I still want to wait. I got up and told him no, and his response was just "Ok". So unprofessional and don't care about the patients. I really would like to give 0 stars. You try support black businesses but this is what you get every time. I am done with this office this was not the first time they did something stupid.

My experience has always been pleasant. Staff are always smiling and seem to remember you.

Excellent place to get dental care. Great staff; polite, professional caring and honest.

The staff is professional, patient and polite. I had an extraction and was pleasantly surprised when the Doctor said it's done. A trauma free experience. Thanks to Dr. Allen and staff.

Nice people and wasn't overwhelmed by the cost.

Very professional staff was courteous and kind I will definitely be going back.

The staff has changed a bit, but the team they have there now seems to be working out quite nicely. Dr. Leslie Allen is fantastic and provides great dental services to her patients, taking all patients concerns and ensuring that there is a treatment plan that fits the patients' needs. The front desk staff has also improved.

The dental assistants were nice, but that's the only good thing I have to say. Twice they have charged me one amount and then later tell me that I still owed them. One of my filings came out two days later while brushing my teeth. I would not recommend this place to anyone.

I call because I had a tooth that might have been infected, They said they take walk in's / emergency IF I got there at 4:00. I got there at 4 and it took TWENTY minutes before I even got acknowledged. Then they said most likely they won't be able to see me at all. I am in pain and they suggested for me to go and wait 8 hours at the emergency room if I was in such pain. very cold customer service. and I have been a patient there for 3 years,only because it was close... I should of learned the first time when the one dentist that worked on my teeth was into pain. didn't matter how much I struggled, he pinned me down to dig the needle in deeper. like he was enjoying seeing me in pain... I put a complaint about him already.. this place is a JOKE!!!! NEVER EVER AGAIN...

I never write online reviews, however after my latest experience with this dental office, I decided to write one instead of cussing and complaining. The front office staff is very unprofessional and have no idea what is going on. I have been going to the office for approximately one year. I just received a bill in the mail for several hundred dollars from services rendered last June! I immediately called to find out the nature of the bill and was told someone would call me back. Three weeks go by and I call to follow up with them on the same bill. I ask to speak with the office manager. Oh that person does not exist. Yea sure you can help me Ms Receptionist who did not make sure I was called back last time. In the end, I take full responsibility for me not knowing my insurance waiting period but to bill me one year later?? This could've been paid and handled months ago. Who is running this circus??

I been to quite a few dentist in my 71 years on this earth. This dentist is one of the best that I can remember. 😊