Kahului Dental: Dr. Baxter & Dr. Momberg

Crown fell off on a cruise, showed up right when they opened, let me in just like that. Kindest humans. Mahalo!

This experience happened six months ago, however, I tried to make an appointment with a more experienced dentist at this office, which at the time there were several. Was told only Dr. Momberg was accepting new patients (which must have been a lie, since I see other reviewers around the same time were "new" patients to other dentists in the office.) I was seen by Dr. Momberg and also had a teeth cleaning. The hygienist I had was a more experienced lady and besides being amazing at her job, I could tell she was not that impressed without saying a word about this office's unprofessionalism (since the dentist was dancing right in front of us.) I specifically told Dr. Momberg that I was having right jaw pain and trouble opening my mouth. He felt my jaw with his fingers and said, "I don't feel anything unusual" and recommended an OTC mouth splint. His exam of me took no more than 4 minutes. Now the two stars come from me not feeling confident enough in Momberg's ability to correctly diagnose, or even care about my health since during the office visit I observed him continually dancing and hopping around in the front office with one of the cute office ladies up front (not sure of her name.) He was more interested in his social life than his patients which really irritated me. I recently made an appointment with my dentist of over 20 yrs (on another island) on Monday of this week 1/23/23 and explained my continued pain. As suspected the veteran dentist confirmed TMJ after examination and listening to my jaws move with a stethoscope. He gave me some literature and a treatment plan with exercises I could do to try and speed up healing as the pain has significantly diminished over the last two months. The veteran spent about 45 minutes double-checking everything on me, including pulling a cast of my teeth from 15 yrs prior that he made for a set of crowns he did back then. He confirmed I am not grinding, but just clinching after reviewing the cast compared to my current cond

I had an extensive cleaning by Angel at Dr. Baxter's office and was dreading it. She was so sweet and took her time and a great listener when I expressed concerns. I ended up having a great experience and know my mouth is in good hands. Dr. Baxter is also the nicest professional I've ever met. Highly recommend!

I've been with Dr. Poole at Kahului Dental since August of last year and I've never had more confidence or peace of mind that I'm getting the best care. I have a rather extreme phobia of dentists but Dr. Poole and everyone at Kahului Dental have been so incredibly kind and patient with me. I highly recommend this practice.

Dr. Baxter and his team are amazing. I am one of those people who has a huge fear of dentists. Such a big fear that I have avoided going for 10+ years. I went to Dr. Baxter because I had a filling fall out. He and his staff were super awesome, gentle, and made me feel like I was in great hands. They didn’t pressure me to do anything. Made sure I was comfortable, and discussed pricing before doing any work. I will definitely be visiting them regularly, and recommend them to my friends.

Great staff!!!

Everyone at your office is fantastic I had the pleasure of being treated by Dr Poole. I recommend her highly, everyone was so kind. Thank you Tasha for working your magic and getting me in for my broken tooth emergency. Everyone worked so hard, and I am so appreciative of your time and care. If you’re looking for a great dentist, you will be stoked with your care . Mahalo

I walked in today hoping to get a chip in my front tooth fixed. Dr. Baxter was recommended to me from Samantha over at Hawaii Smile Designs in Kahului. The staff was super nice and they fit me in even though I did not have an appointment. The fill is virtually undetectable! Thank you Dr. Baxter and the team for everything. You guys rock!

I think I found my new favorite dentist!!! Dr Deborah Poole is so so skilled, kind, explains my options and the rationale clearly so that I can make informed decisions about my care, she actively follows up to discuss results of specialist referrals and ask me what I want to do next... I absolutely appreciate that respectful, professionalism and patient-centeredness. Also, incidentally, she has slender fingers that make it easy to get into the spaces in the back without pain for me! Also, the whole team is so welcoming, respectful, engaging-- they made it a point to learn my name and make me feel like a valued client. The office has beautiful picture windows for viewing the treetops, blue sky and clouds... Mahalo nui to all of you, thank you so much!

We are so very thankful for Dr. Baxter and what he has done for our family. There is no better dentist on Earth. Having Dr. Baxter and his staff take care of the dental needs of our family over the years, has been one of the great parts of our lives. Fortunate or lucky does not do it. The best ever! Thank you, Dr. Baxter and the staff at Kahului Dental.

Absolutely an amazing Office, truly felt welcomed as if I were apart of their family! Highly professional office. I am a new patient and recently had my teeth in the care of very talented & caring team. Mahalo’s to Dr Baxter, Angel, Ryssa, Tasha, Novara and the rest of the amazing staff!

Hands down the best dental office I’ve ever been to (Maui & beyond)! Dr. Momberg, Dr. Baxter, and all the staff are so kind, professional and fun to be around. I never dread going in for my cleanings. The wait is long as a new patient, but I promise it’s worth it!! :)

AVOID THIS DENTIST AT ALL COST. It’s a sad state of affairs that Maui has so few dentists to choose from, and that this one has the gall to treat their patients with such a lack of professionalism and utter disregard. New to the island, I waited four months to get on schedule for a cleaning - with two different reschedules due to covid. Not once in those four separate conversations did they tell me I’d need new X-rays for a cleaning, or that their “standard of care” aka “how to extract the most money patients”, is to demand X-rays every year, and with every visit. They also, over the course of four phone calls, never told me that my dental records - which my last dentist sent twice - somehow hadn’t been received. I arrived 15 minutes early to my appointment. The hygienist came out to get me and immediately brought me to the X-ray room. I explained that I just had X-rays 6 months ago, and was just there for a cleaning. She took me by the arm and let me, like a scolded child, back to the front desk. Wha? Why did a hygienist feel ok to do this to a new patient? There, the snippy receptionist told me that they wouldn’t see me until I had new X-rays. Reluctantly, I agreed to another set of X-rays. (Two people in my bloodline have died from brain cancer so, as I gently shared with them, I take the exposure very seriously). Then the receptionist told me I couldn’t have the appointment, and that I needed to leave because I was being resistant to getting X-rays. I said I didn’t understand, that I had just agreed to their X-ray policy. She told me I had to leave. I then asked to speak to the owner. Surprise, no one was available. Then, another person in their office (I don’t know if it was a patient or an employee) walked over, got right in my face, and threatened me, saying, “You need to leave or you’re going to have trouble.” Not a single person in the office said a thing. I looked at the receptionist, said, “this is crazy.” And asked one last time if I could just g

Love Dr. Baxter, he always welcomes you and helps you with your dentist issue. He is very knowledgeable, kind, and make you feel like one of your hand.

As a former patient, I say BEWARE! He almost killed me. I had an impacted infected tooth. I couldn’t get them to pull it. They just would not do their jobs. I ended up septic, and spent $4,000 on emergency extraction on a Saturday. Don’t go here. If you value your life, find a dentist that will be there when you need them. He had one job and he blew it. Filing a lawsuit against him next. Jeeze what a screw up!

Kahului Dental are awesome. Dr. Baxter and team are always patient, send plenty of reminders for appointments, take the necessary time to ensure you understand and appreciate your care, and always have smiles on their faces. Mahalo for all you do.

Great experience! Hygenist Christian and Dr. Poole were both fantastic

Everyone was super nice and friendly and very competent. I will recommend Dr. Baxter and his staff to anyone that needs a great dentist on Maui.

Excellent dentist. I would recommend Kahului Dental to all maui residence. Fast and very courteous. Thank you Dr Poole

About two years ago, I was told these guys were the best. Called and they weren’t accepting new patients. Bummed, I wrote a review telling people they weren’t accepting anyone new. They reached out, I asked to be on a wait list, then I changed my review to reflect that they tried to make it right. fast forward another year and a half, I go into a trigeminal nerve freak out and am in and out of ER thinking I need all of my teeth pulled out. I contacted them in a panic, and they black balled me. I found this out because I called about having a filling replaced there today and the woman said I was flagged. I guess I’m a problem patient (even though they’ve never seen me)? I have really bad phobia and was told these were the docs to see. I would have been loyal (albeit teary eyed), and would have paid in full at the end of any and all appointments (just like my fiancé, who is a patient there lol?). I tried probably harder than anyone on this island to become a patient here. And now I’m done.