Aspen Dental

Overall, the experience was alright. My main issue was with the billing side of things. I was getting my wisdom teeth out. I was told I had to pay up front for the surgery to “reserve” the oral surgeon’s time. I was uncomfortable with this in the event I would potentially have to reschedule my appointment date—which never happened. However, you should always read the fine print before you pay for a service to see if you can get your money back if you cancel—I’m not sure what their policy is. Regardless, I paid to reserve the time on the schedule. I get a text notification about my appointment, only to find out that it had been bumped up 30 minutes earlier than what I was expecting. I called to inquire why no one called me, because if I wouldn’t have gotten that notification I would have shown up late (and potentially not be given my back). I was told by the receptionist that sometimes the oral surgeon will shift the schedule around slightly. I found this somewhat annoying, especially for those that might be working before hand or with a tight schedule. They should really make an effort to reach out when they start moving appointments. On the day of the surgery, I had booked out the entire two/three days (as is common with wisdom teeth). I don’t recall the time I went back as opposed to my appointment time, but I do remember waiting for a while. Surgery goes fine. Staff is nice and friendly I would say. No dry sockets and no problems afterward with the medication or anything. About two weeks later, I get a bill in the mail for some odd 300 bucks. I was really confused and called wanting to know why I was getting billed again when I had already prepaid for the surgery. They gave me somewhat of a runaround when I called. Receptionist said she needed to talk to the office manager about it and would give me a call back. I never got a call back, voicemail, text, or email. I decide to call Aspen Dental customer service number. The call center rep was able to tell me tha

Staff were kind and knew what they were doing.

Aspen dental is not for people on fixed income it's for people with a job they are ridiculous expensive

Dr ricks is the best dentist I’ve ever had. He takes pride in his work and makes sure him and I both think it looks great before he is satisfied. I don’t Think I would ever trust another doctor with restoring my front teeth! The assistants are all amazing and knowledgeable and Lexi was great! Michelle the office manager explained everything and made me feel comfortable.

My visit today was pain free and thorough. Customer care was fantastic.

Had three wisdom teeth pulled, for what I remember, they were nice kind and down to earth. That was my second visit there, strongly considering switching over to these guys as a primary dentist. Thanks again!

The appointment was for my wife. She had a tooth that was bothering her and chose to come here. After her exam we were taken to an office for review of her options and prices for certain procedures. First option was over $6000 and was for a simple extraction with an implant in the space in front of where the tooth would be pulled. She declined and requested the simple extraction which would be $35 with insurance. The finance person left the room to confirm an appointment time with the Doctor and came back and said sorry but the dr forgot to add a code and now the cost would be $355. To which we thanked her and left immediately. Total scam. It’s more like dealing with a car salesman than going to dentist. We will never recommend this place. Waste of time

Everyone in this office seems to be very competent

Very nice people! Very good at what they do...

Everyone was so nice and extremely helpful

Love it here. The staff was great and the dentist didn't try recommending a bunch of expensive and unnecessary treatments. The hygienist, Shelby, is awesome and has a funny sense of humor.

The staff were super thorough, helpful and understanding. Very great place. 10 out of 10 would recommend.

Very nice people

As someone who has anxiety about dentists. The assistants and the doctor were great. Compassionate and understanding. Thank you!!

I had pretty much gave up on ever having a good smile so went in to get a tooth pulled like always I thought when these great people helped me get financial help and they actually cared about giving me a smile again this had to be the very best dentist I have ever went to finally after 52 years I will have a beautiful smile starting my new life with a full mouth of teeth

Thank you so much for your help with my problem ....i truly appreciate. Your kindness .

A very courteous, professional and honest business.

Loved that I got right in ! Great friendly staff! Definitely would recommend to friends and family!

Always over the top friendly and very professional!

Very friendly, helpful, patient and the hygienist is the best