Name: Moana Dental Care
Address: 1101 Steamboat Pkwy #310, Reno, Nevada, 89521, US
Telephone: (775) 827-8808
Rating: 2.3

About Moana Dental Care

Moana Dental Care: Providing Dental Services with Mixed Reviews

Moana Dental Care is a dental clinic located in Reno, Nevada. The clinic offers dental services to the local community, including general dentistry, cosmetic dentistry, and emergency dental services. The clinic is open Monday through Thursday from 7:00 am to 6:00 pm and closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent care, friendly service, and attention to detail. One customer even shared a story of how the clinic went above and beyond to help a patient in need. However, other customers have criticized the clinic for its lackluster service and poor customer service. Some customers have reported that they had to reschedule their appointments frequently due to the clinic not having the appropriate staff member for the dental work planned.

The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental services. The clinic's staff includes dentists and hygienists who are experienced in providing dental care to patients of all ages. The clinic uses modern dental equipment and technology to provide high-quality dental services to its patients.

Overall, Moana Dental Care is a dental clinic that provides dental services to the local community. While the clinic has received mixed reviews from customers, it offers a range of dental services and has experienced staff who are dedicated to providing high-quality dental care to their patients.

Reviews (3)

crunchy bones

★☆☆☆☆ Jan 19, 1970

These people are incompetent. They damaged my back molars and wanted my to wait over a week while I was in pain to reschedule a time to fix it.

Cathy Garner

★★★★★ Jan 18, 1970

This is such a great place to work!! GREAT dentist to work for! A patient in need that had severe decay on all of his lower anterior teeth. He was scheduled for (1) filling. Dr DREW did all (5) of his teeth for free! Thank you Dr. DREW you are awesome!!

Soups Densman

★☆☆☆☆ Jan 18, 1970

I've been trying to deny to myself that the office rehaul they went through about 2 years ago didn't affect the service. I have unfortunately received the blatant proof I needed. My family has been going here since we moved to Reno, not needing to look any further because of the excellent care, friendly service, and attention to details. The most recent visits have been lackluster. I had a cleaning done two weeks ago from yet another new face, and my teeth don't feel clean at all. I was going to bring it up today since I have a follow up for another quadrant. This office requires callbacks to confirm the appointment. I confirmed my appointment 2 days ago since they were not going to be open July 4th. I actually got a message from their office that they HAD to reschedule because the hygienist wasn't going to be in, could I come a few hours later. I could not, as I have a babysitter that would not be available at such short notice. I told them to forget the appointment and I would call to make another later. At that moment, she said "oh, we can take you at (your originally scheduled time) if you can make it." Of course I can make it, that was the time of my appointment for the last 2 weeks! It sounded like someone didn't want to come to work because of the sleeping off the previous holiday but I can't know for sure, so I tried to not take it personally as it sounded unprofessional. The rigmarole over the phone was unprofessional enough. I must mention that for the last two years, approximately 80% of the appointments I make in their office have to be rescheduled because they don't have the appropriate staff member for the dental work planned. It really is quite annoying to pull out my agenda as much as I do for this office and only this office. I can understand the possible personal emergency that pops up but with the frequency at which it occurs make me think poor scheduling on part of the office/management. In all my time as a patient there, I have NEVER cancelled