Aspen Dental

I’m so happy to find a dental place that I feel so comfortable with.Kind friendly people always making you feel relaxed.I highly recommend Aspen Dental Thank you everyone there

I really didn’t think I was going to like it, but I was shocked. Liz was the dental assistant, who went above and beyond to make me feel comfortable and the financial person explained everything in detail and made me feel comfortable. This was my first visit. I am hopeful the rest of my visits will be this great.

Made an appointment for an emergency that happened over the weekend. I was willingly to pay out of pocket. First the lab tech doesn’t work on Saturdays ok they might repair it but I would need X-rays and consultation $$$$???so I asked for a Monday apt and the receptionist stated, “ we don’t know if we can fix the tooth on Monday but we can do w rays and consultation, $1000 or more worth of nothing! Told me it would take numerous appointments.

The service was very good

Great staff, fast track, good service! I’m more than satisfied with their service .THANK YOU

Easy scheduling. Friendly staff. Good job on a filing so far! Most importantly new insurance covered the procedure which was very much appreciated.

Aleesha was very polite and professional. I've forgotten the receptionist's name but very friendly and helpful. Xanara was also very professional and courteous too.

Very polite and nice people.. they listened to what I had to say and we made a game plan from there. Super excited for this new chapter in my life that’s about to begin

Extremely efficient and friendly

Informative, helpful, very nice, and understanding! Would highly recommend

Very good service and very professional

Would be zero starts. This place caused me extreme paid due to the dentist not knowing how to extract teeth causing me to wait two months to get them surgically extracted after she broke them all. Fast forward a few months a tooth I paid to have extracted is still broken in my mouth and they refuse to look at it because now they said I owe them money after I paid my part already. How can you say I owe anything when you didn’t do what my insurance paid you thousands for? Crooks that are getting another malpractice suit

The staff is extremely helpful for the whole procedure from start to finish along with the Dr. Had a wonderful experience.

Very please. Staff was courteous attentive and knowledgeable, hygienist. Explain everything that was being done and the car she provided was excellent.

The oral surgeon is incredibly rude. Do NOT go here for oral surgery.

Very unprofessional staff my appointments got cancelled twice staff don't wear mask, bathroom very unsanitary so disgusting I will not recommend this facility to anybody 😡

My last visit here was extremely frustrating and my prior visit wasn’t exactly pleasant, either. I first came to this office when I had a persistent pain in one of my teeth…the pain wasn’t unbearable, it was just somewhat annoying and I was concerned because it had been persisting for several months. I was very surprised when they told me that I was going to need a root canal because my tooth was cracked. I was somewhat annoyed by my visit because every person that came to see me seemed like they were in a hurry to look at my mouth as fast as possible so that they could move on to the next patient quickly. The rooms are all open and interconnected as well and all of these factors caused me to feel like I was just a number on a conveyor belt of patients. I went back a couple of months later because the tooth was still causing me problems—it was hurting even worse than before I’d had the root canal. I arrived on time and waited in the waiting room for 30 minutes before being called in and I was sat in an exam chair for another hour and a half. Someone came in to check on me every once in a while, but overall I was only actually seen by someone for a total of 15 minutes in a 2 hour period. When I had called to schedule the appointment, I informed the receptionist that I was experiencing persistent pain in the same tooth that I had received a root canal in only a couple of months prior. However, by the end of my appointment I was told that they would have to reschedule me for an appointment with the root canal specialist. I asked them why I hadn’t been scheduled with the root canal specialist in the first place, since my complaint at the time of booking was that I was having pain in a tooth they’d done a root canal on…all they could say was that they were going to have to talk with their receptionist about it. So, ultimately, I spent 2 hours in their office with only 15 minutes of actual attention from a doctor or a tech, and at the end of it was told that I was going t

All the employees of Aspin Dental in Watertown, NY are just fantastic! And the Doctor is the best of the best!! I came in on an emergency and was immediately taken care of. One happy camper!

Professional, friendly , discussed all aspects of treatment

The staff and doctor were great. I understand businesses are short staffed but just try to keep peoples appointments the time they are supposed to be. My appointment was at 9:45am, I didn’t go back until 10:15am. When I make appointments I make them and base my whole day around them.