About Lamb Dental: Randall Lamb DDS
Lamb Dental: Randall Lamb DDS is a dental clinic located in Amarillo, Texas that offers a variety of dental services including cosmetic dentistry, dental implants, periodontics, and emergency dental services. The clinic is open Monday through Friday, with limited hours on Thursday and Friday, and closed on weekends.
The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff, professional service, and reasonable prices. One customer even mentioned that the clinic was able to see their employee with a severe toothache on the same day they called for an appointment. Other customers have complained about their experiences with the clinic, including issues with billing, miscommunication regarding treatment plans, and poor quality of service.
Despite the mixed reviews, the clinic offers a wide range of services and has a team of experienced dentists and hygienists. The clinic's website provides detailed information about each of their services, as well as information about their team and their approach to dental care.
If you are looking for a dental clinic in Amarillo, Lamb Dental: Randall Lamb DDS may be worth considering. However, it is important to read reviews and do your research before making an appointment to ensure that the clinic is the right fit for your needs.
Reviews (31)
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Daisy Leal-Balderaz
★★★★★
Jan 20, 1970
My family had our first visit with Dr.Lamb today. The staff was welcoming and promptly had us checked in and back to begin our cleanings. Megan and Shawna took excellent care of us. Dr. Lamb was easy to talk to and took the time to explain the importance of oral care to my two boys. Highly recommend!
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Linda Morris
★★★★★
Jan 20, 1970
Definitely recommend Lamb Dental they have a very friendly staff. Dr. Lamb helped me not feel so nervous about my tooth extraction and made sure I wasn't in pain.
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Kristyn Hess
★☆☆☆☆
Jan 19, 1970
They gave me two shots before my root canal. I kept telling the dentist that my mouth wasn’t numb. It took her drilling into my tooth and me wincing in pain to realize I wasn’t kidding. It took 5 shots total for her to actually numb my right side. Then my tooth ended up getting infected from the procedure after only two days. I had to be prescribed an antibiotic which I then developed a yeast infection from since I’m pregnant. They also waited to tell me the cost until after they had already started the procedure. They told me they had personally called my insurance and had confirmed my insurance would cover $1800 of the $2200 bill as long as I paid up front. They asked me if I wanted to proceed with treatment and I was like “well you kind of already started.” Come to find out later, they misquoted me on what my insurance confirmed they would cover by over $1000. I understand a few hundred dollars as a difference but over $1000? Then they didn’t submit the claim correctly so we waited months to get any type of reimbursement in. My husband works for a pediatric dentistry and we will not be recommending them anymore.
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Brooke Fuentes
★★★★★
Jan 19, 1970
Do yourself and your teeth a favor and go to Lamb dental. Dr. Lamb, Dr. Carthel, and the entire team are such blessings. I have extremely high standards when it comes to providers, and Lamb dental exceeds expectations time and time again and I am so grateful!
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Torie BenShushan
★★★★★
Jan 19, 1970
So incredibly impressed by lamb dental! Dr Carthel did such a great job and treated me with kindness, the whole office was great! But the best part is this is the first dentist office where I truly felt like they listened to me and what I wanted. Thank you!
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Katherine Bibby
★☆☆☆☆
Jan 19, 1970
I do not recommend Dr. Randall Lamb for cosmetic dentistry. I was a patient here, and talked with Dr. Lamb over several of my visits about my husbands teeth and what he could do to fix them up. My husband grew up on well water and had discoloration. I made an apt for my husband NOT for full surface bonding but to fix imperfections that did not match fillings his previous dentist had done. This is what was coded through insurance and what was approved. When my husband got to the apt Dr. Lamb told him he wasn’t sure it would look right and went ahead and did the bonding over the full surface of his front two teeth without clarifying the process. My husband was not prepared to see this drastic of a difference when he looked in the mirror. He saw two perfect front teeth next to the rest of his imperfect teeth. Dr. Lamb stopped there and told him to think about it and come back. When I called to discuss going forward with 4 more of his top teeth even though that was not the original plan, they let me know it would be $2,000 to complete the job. Dr. Lamb did 2 teeth, but my husband was approved by insurance for 3 teeth, but because Dr. Lamb made the choice to bond the entire surface of the front two teeth and not the third, he was going to charge us full price and not let us use insurance for the 3rd tooth. The point in all of this is, my husband was never going in there for full bonding on his teeth, only partial spots that would be covered by insurance. Dr. Lamb gave him two fully surfaced bonded front teeth despite what was approved by insurance and then AFTER the fact let us know to finish the job was going to be $2,000. We were NEVER quoted this before. We had nothing in writing and no conversation either. We were pigeon holed. Dr. Lamb made the choice to bond the entire two teeth and then said the only way he’d finish it was if we’d pay $2,000. Again we had ZERO idea that was coming. We were blindsided. They were careless and would not budge with anything. They also
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Mindy Briggs
★★★★★
Jan 19, 1970
Amazing staff and hygienists, they are friendly, professional, and run on time! We trust Dr. Lamb with our entire family.
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Rebecca Lockhart
★★★★★
Jan 19, 1970
I have been going to Lamb Dental since I moved to Amarillo. Very reasonable prices, lower than the chain dental organizations. Staff are very professional and friendly whether in person or on the phone. I highly recommend!
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Stacey Hubbard
★★★★★
Jan 19, 1970
Always pleased with Dr. Lamb. He will give you options, pros and cons, and help you decide the best course of action - all while remembering that dental work is expensive and helping you factor that into your treatment plan.
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Scott Jesko
★★★★★
Jan 19, 1970
Dr. Lamb and his staff are simply the best! My family and I have been patients of Dr. Lamb for many years now and we are always well cared for in both preventive and necessary treatments. Every time I’ve had to had work done (cleanings, fillings, crowns, etc), Randall has been upfront with the procedures and costs. Plus, he ALWAYS recommends the best approach to how to solve any problem. For example, I was having trouble with a tooth of mine and I suggested we just put a crown on it. Rather than agreeing with me and making a lot more money, he suggested we first try a different (less expensive) approach. And sure enough, it worked! Imagine that, a doctor recommending a CHEAPER treatment! This just goes to show you he really does care about how to best help his patients. Not to mention, he is skillful, knowledgeable, and has great bedside manners. I wish I could give 10 stars, because that’s what he deserves!
I had an employee that was experiencing a severe toothache. Due to COVID-19, her dentist's office furloughed all their employees and wasn't seeing patients at all. She was having trouble finding a dentist that would see her without being an established patient. I called Dr. Lamb's office and they called me back the the next day. They made an appointment and took care of my employee's toothache the same day! Thank you Lamb Dental for your compassion and professionalism!
Also my son and I have been patients for years. They always do a great job for us!
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Steven
★★★★★
Jan 19, 1970
Doctor Lamb has been wonderful. He has went above and beyond to make sure my teeth are healthy and that I enjoy smiling. I thought I would need a cap on a tooth and he told me my tooth would be fine with the current filling, instead of encouraging me to spend extra money on unnecessary dental work. He is a man of integrity and actually cares about the patient, not his pocket book. He is a great guy. Dr. Carthel is also very nice. She does a great job and is super welcoming. I usually like to stick with a provider I already know, but she is amazing as well and I am thankful to have two dentists that do great work. The staff is very friendly as well. This is just an all around great office.
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Justin Spencer
★★★★★
Jan 19, 1970
First time going there..very friendly, professional and did a great job! Thank you!
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Lila Vars
★★★★★
Jan 19, 1970
Great experience. So caring. He and his staff eased all my concerns. Highly recommend.
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Charlie Chity
★★★★☆
Jan 18, 1970
Very good had root canel ,crown. Didn't feel much. Very freindly staff. Great environment . I would recommend
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Madninja2010
★★★★★
Jan 18, 1970
We absolutely love Dr Courtney Carthel!! She goes above & beyond to make sure the patient is comfortable! Thank you so very much for taking great care of my family-YOU ROCK!!!
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Stephanie Caster
★★★★★
Jan 18, 1970
Dr. Lamb is the BEST! His staff and team are awesome and make you feel at home! They always get you in same day if something is going on and you need it taken care of right away! He has been my dentist for 20 years and most of my friends and family see his as well! Great job Lamb Dental!
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Michael Grant
★★★★★
Jan 18, 1970
Absolutely love Lamb Dental! Great dentist, amazing staff, and treats everyone like family. Love when I have appointments here
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Kristen Strefling
★★★★★
Jan 18, 1970
Love Dr. Courtney Carthel & Dr. Lamb! Amazing staff and facility!! Sharon, dental hygienist, was great (very thorough, & gentle)! Everyone treats you like family - overall great experience.
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Joe Lin
★★★★★
Jan 18, 1970
They were able to get me an appointment within a week. Clean, courteous, and professional. My hygienist was very thorough and didn't push products on me like trying a new type of exam or new paste.