Bright Now! Dental & Orthodontics

Good

The staff was great and the dentist even fixed an unexpected chip while I was there!

Everyone is very helpful and courteous. Faith was a great assistance in measuring me for my dentures The Doctor was very informative about the procedure and what would take place. A very good appointment.

The hygienist cleaned my teeth with no pain & explained what she was looking at re: gum health etc. Very pleasant experience!

Good experience everyone was very professional

Definitely a positive experience very professional and looked after very well answered all my questions definitely definitely a great experience thank you

Great service. Very clean. and. I was out of there in no time.

I had a double crown replacement. Both the dentist and the assistant were incredibly proficient. The procedure was accomplished in a minimal amount of time and discomfort. After the numbness wore off, I was expecting my jaw to be very sore, but I hardly noticed it at all. A day later, I know I was well taken care of, and well tended to. I am so very grateful to have access to such competent professionals!

Fast and very efficient

Very pleased with his dentist office and the people who work there.

Thieves, this location was paid in full for invisiline that were not completed. When asked for a credit to complete the service they wanted to charge a completely new full fee of $5.5k. Long story, but both Bright Now amd myself were at fault but Bright Now chose to only suggest they give a small partial credit for an entirely new full charge. At a minimum because I paid the entire $5.5k and only received 50% of the service I should of been offered at a min 50%. They pocketed almost 3k for doing absolutely nothing snd offered $1.5k off of the $5.5k. They told me if I didn't like it that its too bad, and I had only one option or to go somewhere else.

Super duper friendly and honest staff who made me feel especially comfortable after a 10 year absence from the dentist. Highly recommend them!

Dr. Shar is a very skilled DDS, quickly found an issue that was bothering me for a long time. I also needed a crown and what makes Dr Shar special is that he takes the least aggressive course of treatment. I was borderline need of a RCT and he used his skill to avoid saving me from pain and additional expenses. At one time I saw another DDS which told me I needed 5 crowns, went back to Dr. Shar and said that unnecessary treatment. Dr. Shar is the only DDS in the office due to covid and is extremely busy working between patients. Faith, is new to the office which helps the patient with crown fitting, buffing the teeth etc. After the tough work is done by Dr. Shar is just simply amazing. So patient and friendly. Spent a lot of time to ensure my temp crown is to my comfort. She needs to be recognized! Thank you Dr. Shar for your service and no desire to rip off or over do services not needed which is a Hugh worry to many.

It was OK. A quick new patient visit . They are hiring for a hygienist but have one at the spokane valley location who comes on Wednesdays.

Great dentist and staff.

I went to this office this morning. I have an insurance company that assigns dentists--this was my assigned dental office. I went to receive a comprehensive exam and preventative cleaning--my usual. I am new to the area so I needed to establish care at a new dentist. I was greeted by front desk staff with annoyance rather than a welcoming attitude. I arrived 20 minutes early to fill out paperwork. I still waited past my 0900 appointment to be seen (how far behind can you be this early in the morning?). Then the X-rays were rushed and painful and the dentist exam was less than 30 seconds. I was told all I needed was a preventative cleaning (what I expected) and was told to schedule with the front desk staff a couple of months out. Already frustrated I settled in to the notion I would be waiting a couple of months for my teeth to feel fresh and clean. When front desk staff were finally able to book an appointment (waited again in the waiting room) I was told I would have to keep calling back as there was NO dental hygienists to do cleaning at all for the foreseeable future. When I mentioned going to another provider, the person at the front desk smirked and said, "well you have to come here because this is your assigned dentist." I smiled and said, "yes, but I can change that" and I watched as her face shifted to recognizing that I know my patient rights and know when a business is not treating me respectfully and appropriately I can take my healthcare and business elsewhere. FYI, if you have never dealt with insurance. Insurance will only cover one comprehensive exam every six months and most trustworthy dentists will not offer dental services such as preventative cleaning without an exam because of their own liability (makes sense) so essentially I am out one cleaning and will have to find another provider in six months to do an exam and cleaning. The person at the front desk could offer a referral to avoid this fee to me but refused. They stated that I can just r

GOOD

One year later... getting an answering machine message saying they're closed and it's after hours even when calling an hour later in case of a lunch break. This has been going on now for months. Previous review: Answered all my questions. Very polite and caring dental team. Let me know that my pain is important to manage and they'll do gel, gas, ect If I need it. Really great hygienist and dentist. The best I've ever had and I would highly recommend.

I've never felt uncomfortable going to a dentist in my life, and this place throws me off every single time I have any interaction with them, I would rather take out a personal loan and pay anywhere else without insurance, and you should too.

The staff are always so welcoming. Anytime I have an urgent dental problem they work me in quickly. Dr. Shar is very personable and I know he genuinely cares about my dental health. I'm always very satisfied with the work I have done.