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Review of Oakbrook Family Dentistry

Oakbrook Family Dentistry:

Located in Summerville, South Carolina, Oakbrook Family Dentistry is a dental clinic that offers a range of services including cosmetic dentistry, dental implants, and periodontics. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM, and on Tuesdays from 7:00 AM to 5:00 PM. The clinic is closed on Fridays, Saturdays, and Sundays.

The clinic has received numerous positive reviews from satisfied customers who praise the clinic's friendly and professional staff, as well as the high-quality dental care they provide. Patients have commented on the clinic's ability to make them feel comfortable and at ease, even if they have dental anxiety. The clinic's dentist, Dr. Poole, has been described as having a great bedside manner and being very thorough in his explanations of dental procedures.

Patients have also praised the clinic's flexibility in scheduling appointments and accommodating their needs. The clinic's staff is said to be very helpful in dealing with insurance and explaining the costs of treatments.

If you're looking for a dental clinic in Summerville that provides high-quality dental care in a friendly and professional environment, Oakbrook Family Dentistry is definitely worth considering.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Oakbrook Family Dentistry Reviews - 71

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cheryl Marino

I am a wimp when it comes to the dentist. I avoid going at all costs - until I lost a filling and was encouraged by a good friend to see Dr. Poole at Oakbrook Family Dentistry. I moved to West Ashley last year and had not needed to see a dentist until now. I scheduled an appointment and got in within a week. The staff was amazing. Kind. Encouraging. Warm. Dr. Poole reassured me he would take good care of me and I would feel very little, if any, pain. I ended up needing a crown and he even gave me something to take an hour before the procedure to relax me. He was right, I felt no pain. I have no problem driving from West Ashley to see Dr. Poole and his amazing staff!!! Everyone from the front desk to all his assistants… wonderful!! Dr. Poole has amazing compassion and understanding and goes over everything with you every step of the way! I will continue to make the drive. Thank you Oakbrook Family Dentistry! You rock!

Alayna Lefler

Dr. Poole has a great bedside manner and his calm demeanor helps with dental anxiety. He listens to any and all dental concerns. The staff is equally as amazing and are very good at setting up appointments and squeezing you in if need be. I highly recommend Oakbrook Family Dentistry!

Alexandria Allen

Today I called because I chipped my front tooth and the receptionist Becky refused to ask if I could have it repaired, instead insisted on me having three appointments essentially before it could be fixed potentially. In addition, because I decided not to schedule I was told I would have a hard time finding a dentist to accept my insurance, which was a blatant lie. I’m extremely disappointed because I have sent so many people and bragged on them so much for helping fix my teeth in the past. Dr. Poole is an amazing dentist, however poor customer service is very important to me when giving my business. It’s unrealistic to expect someone to walk around with a front tooth chipped for that extended period of time, the first available appointment was not until January 24th. I will no longer do business with This office.

Lisa Crabtree

Everyone was nice and answered any and all questions I had. (Also helped me with insurance and understanding all that part of it..) Was very comfortable and would recommend them to anyone looking for a new dentist or place to go. They made me feel at ease and will definitely be going back.

Carolyn Waters

I have been going to see Dr. Poole for over 10 years and he has been phenomenal each time. I have received the best dental care and highly recommend this dentistry to anyone!

Edward Gallagher

I was at work when my crown on my front tooth fell out at 11:30 AM. I called the office and got an appointment that same day for 4 PM. Dr Poole and his staff fixed my smile and I was out the door and smiling by 4:45. So thankful for them. They are lifesavers!

Mackenzie Merfeld

I have been going to see Dr. Poole and his staff for 10 years. EVERYONE who works there is lovely and kind! They are always flexible and thoughtful whenever you call. Always a great experience 😀

David McClister

Oakbrook Family Dentistry has been our go to Dentist for our entire family for more than 30 years. Dr Poole and his staff are unbeatable and their friendly customer service is outstanding. I strongly recommend these folks. Thanks Dr Poole and your staff.

Elena

Dr Poole and staff are amazing. It feels like a family, they treat each patient with respect . He is the best dentist, I would highlt recommend him. He will always find the best treatment option for you and the most affordable.

Alexandra Cassidy

Today was my first visit at Oakbrook Family Dentistry and I felt very comfortable from the moment I walked in to this clean and quaint office. I have quite a bit of dental anxiety, but Dr. Poole & his staff were incredibly kind, friendly, and comforting. I think it’s really important to have a trusting relationship with your dental practice, and Oakbrook Family Dentistry definitely has my trust!

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