Search
4.7

108 reviews
Dentist
  • Viewed -

Review of Embrace Dentistry (Black Hills)

Embrace Dentistry (Black Hills) is a dental clinic located in Rapid City, South Dakota that specializes in general and cosmetic dentistry. The clinic is open from Monday to Thursday from 8:00 AM to 5:00 PM. The clinic has a team of experienced and friendly staff who are committed to providing quality dental care to their patients.

The clinic offers a wide range of dental services, including routine check-ups, cleanings, fillings, extractions, root canals, and cosmetic dentistry services such as teeth whitening, veneers, and Invisalign. The clinic uses state-of-the-art equipment and techniques to ensure that their patients receive the best possible care.

Embrace Dentistry (Black Hills) has received mixed reviews from their patients. While some patients have praised the clinic for their friendly staff, quality of care, and professionalism, others have expressed dissatisfaction with the customer service they received. However, the majority of the reviews are positive, with patients commending the clinic for their excellent service and skilled dentists.

If you are looking for a dental clinic that provides quality dental care in a friendly and professional environment, Embrace Dentistry (Black Hills) is worth considering. The clinic has a team of skilled dentists and staff who are committed to providing the best possible care to their patients.

Embrace Dentistry (Black Hills) Reviews - 108

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jordyn

We started going to Embrace Dentistry at the beginning of 2022, this includes myself, and my two kiddos. I was calling because I had scheduled with another dental office and they couldn’t even get me in the door because they where super disorganized. I made a call to Embrace, left a message, they got back to me within the hour and turned my stressful situation into a stress free one. The front office staff is one of a kind and super personal. I genuinely care about those ladies, they work their butts off! Now to the incredible Dr. Lisa Anderson, she is probably tired of seeing me by now, but good lord she is GIFTED. She did just about everything when it came to my teeth. She is the absolute best dentist I’ve experience, she’s super knowledgeable, kind hearted, and just damn good at what she does. You can tell this is something she genuinely enjoys(I’m happy she does). She’s quick, careful and precise; definitely hard to find someone like her. I’m here to say, she’s entirely worth the wait and I’m happy to see the great reviews for this dental office, it’s completely valid in every way.

Coming from Houston, TX, the medical district of the world; even they cannot compete with this dental office. Im so happy the other place made a mistake that resulted in my magical experience here at Embrace Dentistry. Y’all are truly the best! 💜

Q Ack

I am very displeased with the customer service at this location. One more than one occasion I have been treated rudely, disrespected, and even lied to by staff. Additionally, the DDS had very terrible bedside manner and didn't seem to like their job at all. As an aside, I was treated by the same dentist for 12+ years which went beyond "basic" customer service and took the time to learn my name, greet me when I entered the building, and provided amenities that when requested at this location were laughed at by staff (seriously) Backstory-I requested a blanket during the cleaning. I decided to give this location one more chance and upon entering was completely ignored. Really?! My husband and I will take our business elsewhere.

hawkwardzombie

Today was my first visit. From the moment I stepped in, to getting in the chair, to leaving, I was treated with nothing but kindness, compassion, and professionalism. They listened to my concerns, walked me through everything they were doing, and we discussed a dental plan that’s going to help get my smile back. They also marked in my file my chosen name and correct pronouns. I’ve never experienced this with any other dentist. As long as they’re around, they have my business.

Michaela L

I solely picked this dental office based on all the reviews. I read all 109 reviews and thought there is no way they could have this many good reviews. No bad reviews on service at all.

From the moment I walked in they were inviting and kind. I fell and broke a tooth, so needless to say I was freaking out. Dr Lisa Anderson not only made me feel comfortable (fyi I'm deathly afraid of dentists), she fixed my teeth and they looked amazing. And seriously for those who are terrified of novocaine and getting stuck with a needle, let me tell you Dr Anderson is your go to doc! I hardly felt anything! Hands down best dental experience ever!

I attached my before and after photo! Thank you so much Dr Anderson! Love this office and all the staff who helped me feel welcome!

Romeo St Pierre

A very Professional feel and good feeling as you are greeted and walked through the process.
My doctor was very open to my my concerns and between the 2 of us we worked out a plan.
I was a little skeptic in the beginning but now feel very comfortable with the staff. I've recently retired and am learning how everything works being on Medicare and not being able to use my previous dentist.
All in all I would not hesitate recommending All About Smiles to anyone.

Emili Slaven

From my first appointment, Angie has been wonderful. She has made me feel welcome since day one and is the reason I continued to return. She is an asset to Embrace Dentistry. You don't see great service a lot anymore, so she should be appreciated!
Dr. Lisa is great as well. She has been great at explaining procedures, dental plans...etc.
I have dealt with some people that are far less than helpful but Angie has always come through if I wasn't able to get my questions answered.

Deb Rypkema

I chose All About Smiles based on insurance provider recommendations, and I’m glad I did! My first appointment was so pleasant, my hygienist was GREAT......such a wonderful first impression! I have already set up my next appointment and am confident in their ability to move forward with me in my “long overdue”dental journey!

Kathryn smith (Redwolfofkaermorhan)

Absolutely the best dentist I have been to in years!!! So happy to switch. I have never had such a gentle hygienist before. Great atmosphere, docs and staff really know their stuff! They were great with my kids as well.

Milena M

They told me I have to get multiple filings and when I shared my concerns they didn’t care at all, I let two different Dentist check my teeth after that and they told me I don’t need any fillings!

Unfortunately I felt like they just wanted to get money out of it and didn’t care about me.

Brooke McMillen

By far the best dentist office I have visited. Everyone was friendly and made sure I was completely comfortable through the full appointment. After having bad experiences in the past it was definitely refreshing.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload