Ponderosa Smiles; Rob D. Lyons D.D.S.
Review of Ponderosa Smiles; Rob D. Lyons D.D.S.
Ponderosa Smiles; Rob D. Lyons D.D.S. is a dental practice located in Rapid City, South Dakota. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, emergency dental services, and pediatric dentistry. The office is open Monday through Friday, with Saturday and Sunday appointments unavailable.
The staff at Ponderosa Smiles is friendly, knowledgeable, and professional. Patients rave about the care they receive from Dr. Lyons and his team, with many noting that they feel comfortable and at ease during their appointments. The office is clean and comfortable, and patients appreciate the attention to detail and the thoroughness of the care they receive.
Patients also appreciate the communication and education they receive from the staff at Ponderosa Smiles. The team takes the time to explain procedures and treatments, and they offer tips and advice for maintaining good oral health. Patients feel empowered and informed, and they appreciate the personalized care they receive.
Overall, Ponderosa Smiles; Rob D. Lyons D.D.S. is a top-notch dental practice that provides exceptional care to patients of all ages. The staff is friendly, knowledgeable, and professional, and patients appreciate the attention to detail and the thoroughness of the care they receive. If you're looking for a dentist in Rapid City, Ponderosa Smiles is definitely worth checking out.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Carissa
This has to be hands down the best dentist I've ever been to. Having non-stop teeth problems my whole entire life, I've been in and out of dentists all the time. Always feeling uncomfortable. Never once did I feel uncomfortable here Dr Lyons and his staff are absolutely amazing. I waited to long in between going and then got to a point I was embarrassed. They immediately made me feel like a valued patient. It is always immaculate clean and comfortable. Dr. Lyons also goes above and beyond to assure his patients receive the absolute best care. Highly recommend. I now have most of my family going here and they also love it.
Bobbi Pound
So many words I can say about Dr Lyons, he is truly a saint! He’s honest, kind, compassionate, smart, professional, and I can go on…but more importantly a doctor that I have 100% trust in and I know I can count on him for every advice and service he provides for myself and my children.
The staff are so welcoming and friendly as well. Cassidy is a sweetheart and always professional. Ray does amazing with my two boys! Ponderosa smiles is a place you will feel comfortable as soon as you walk through the door. Highly recommend for families!
Jamie Wilhelm
I was originally seeing another dentist in Rapid City and heard about Ponderosa Smiles from a family member and I decided to give them a try. WOW - I am SO happy to have switched!! The front desk gal (I am sorry I don't recall her name!), Raye and Dr. Rob were SO friendly, knowledgeable, and thorough - I definitely was not receiving this extent of help/service at my previous dentist. Beyond grateful to have made the switch!
Jim and Chris Coleman
Dr Rob Lyon is an excellent dentist, extremely skilled and professional. He has a warm and caring personality which is also reflected by his staff. I appreciate his business model which prioritizes the lives of his family and those of his employees and patients. I enthusiastically recommend this dental practice.
Julie Brazell
Raye does a great job always! She always shares tidbits for taking good care of my teeth and always friendly and caring.....as is everyone at Ponderosa Smiles.
Tessa Jaeger
The staff at Ponderosa Smiles is absolutely wonderful! The second you walk through the front door you feel at home. The best of the best.
lori
Prompt clean friendly. Never feels rushed. Very thorough and thoughtful care. I feel very fortunate to have found Dr. Lyons. Cassidy is a phenomenal hygienist, Jamie is genuine, kind, and efficient and Caitlyn is a star! I’ve had others on staff who’ve cared for me and they’ve all be excellent without exception. As a healthcare provider, I know how difficult it is to provide such consistent, kind, competent service. The team at Ponderosa Smiles are a rare find and I feel fortunate they’re in our backyard!!
Kalene Koelling
I would recommend Ponderosa Smiles to any of my friends or family. Not only is the atmosphere very pleasant but their staff is friendly and professional. I was quite nervous for my appointment as this was my first visit with them and I had not been to the dentist in years. I had negative experiences with my previous dentist so I was unsure of what to expect. Right as I walked in, Jamie at the front desk was waiting with a smile. Raye was my hygienist /assistant and she was wonderful and made me feel extremely comfortable. Dr. Rob was just as warm and welcoming and we even got to chatting about home (Alaska) which made me feel even better. It was nice to share something familiar with new people and to have someone understand where I come from! If you are looking to establish a general dentist or find a new one, this is the place to go! Thank you Dr. Rob and staff of Ponderosa Smiles!
MJ Adams
Wonderful team at Ponderosa Smiles. They make you feel right at home and our not doing what the latest trend of dentists offices seem to be now doing - being too pushy and trying to cram extra procedures on you. I would highly recommend Dr. Rob and his staff. Your teeth are important and they make you feel like they really care and are not superficial about it. They cater to you and your needs.
Cassie Bolstad
The best dentist around! Dr. Lyons is very nice and takes the time to chat with everyone that comes in. Cassidy is such a sweetheart and does a great job cleaning my teeth and explaining things. There’s a kind, family feel right when you walk in the door and it continues the whole time you’re there!