Rapid City Smiles: Implant & Family Dentistry - Dr. Dan Graves DMD

Highly, highly recommend Rapid City Smiles for any and all dental needs! Dr Dan and the wonderful staff at Rapid City Smiles absolutely ROCK!!!
Friendly, compassionate and caring during every appointment I've had. want to say thank you so much for everything ❤ you have done for me! You have renewed my self esteem, self-worth and given me confidence that I forgot I even ever had! You are a miracle worker! 🙌 I am sooooo happy with my new smile! I have and will continue to highly recommend you to everyone I know. Just a few months ago I would have never in a million years thought I could and/or that I would have the most beautiful smile I now have. !!have.be and feel as beautiful and wonderful as I do now. Thank you! Thank you ! Thank you!!! 🙏 😊 🙏

Wonderful caring team. Dr. Dan placed a crown in my mouth and it was completely comfortable throughout the procedure. My bite was great immediately. I have several crowns and this is the first time I’ve ever had such comfort and ability to chew food without needing adjustments.

New client in Nov. Dr. seemed great. Had productive constructive conversation with Dr. about care and finances.

Office tells me that I still have insurance benefits to use. We want to use them before the end of the year. So we scheduled an appointment. Ended up with a couple appointments in fact. There was no PREDETERMINATION OF BENEFITS done, so costs were NOT disclosed to me up front as required by law.

Anyway, I end up getting a statement. Not sure exactly how much I owe because the keep giving me different totals. Its either $624 or $714. They arent sure.

So I TOOK THE INITIATIVE to call and work out some arrangements. Since the was no POD, I thought the office might work with me a little more. Unfortunately, the Dr. hired a new bookkeeper, Kay, in January. I wanted to have a civil conversation to explore options. Not at all interested in speaking to me or anything. She dominated the conversation, kept talking over me. I had to raise my voice repeatedly just to get her to stop talking long enough to listen. She has having none of it. She didnt care at all. I had intended to offer three monthly payments of over $200 each. Seemed fair. She kept talking over me so much that I was never able to make the offer. Thats the Dr's loss now.

Now they dont really have a choice about the payments. I will make the regular payments to the Drs Office. Same payment amount I would have paid to care credit. AND they lost a brand new client. Sadly, the whole situation could have been avoided with a different attitude from the new bookkeeper. Its not like he's the only dentist in town. Plenty of competition out there.

Super friendly and personable hygienist! I think her name was Maddy but I could be wrong. She was kind and made me feel at ease! I’m glad I chose to go here and not where I had previously been going. Thank you!

At Rapid City smile Dentsit
Doctor Dan is awesome I'm 58 years old woman that has high anxiety scared to death of the dentist.I had bad experience in the past Doc. Dan has been so patient and caring and I have gone to him three times now . The anxieties are subsiding he is so caring and understanding and help me. With my teeth and getting that fear of the Doctor out of my system. He's helped me so much and I just wanted to praise him and his team and God bless them all.

Having dental problems for several years and bad experiences with dentists, I decided to try Family Smiles Dental. Dr. Graves and his staff are in my opinion exceptional. They put me at ease and were very understand of my apprehensions. I now have had all teeth removed and have dentures. His sedation program was great and I had no problems. I highly recommend Family Smiles Dental for your needs. From the time you walk in the door to walking out staff is awesome. Very friendly and treat you like a friend not just a patient. Extremely accommodating.

I have severe anxiety with dentists from deep rooted childhood trauma, but Dr. Dan and everyone in the office have been amazing! They make me feel comfortable the best they can, they take their time and listen to my concerns, and they make a plan off what I want to see done but also what is best for the health of my teeth and gums. I have even become comfortable enough to bring my kids to be seen by them, and my kids love it. I highly recommend Dr. Dan and his wonderful staff.

I was a previous patient of Dr. Jay’s and hadn’t had a chance to come in for my regular cleaning in a number of years. Recently, I needed a crown on my back molar. Dr. Dan and his entire staff were welcoming, friendly, and personable. The crown ended up being a bit more tricky than I’d bargained for, and I was in a lot of pain. Dr. Dan got me right in to fix the problem. The whole staff bent over backwards to be helpful and put me at ease. I’d recommend Dr. Dan and his staff to anyone in the area who needs a dentist.

I am so thankful for Dr. Graves and his team. My daughter needed a small repair on her retainer and they gladly accepted us as new patients and the cost was over $500 less than what I was quoted somewhere else! I had such a great experience that I switched all my dental care to Rapid City Smiles and refer others as well! I’m so glad someone referred them to me!

This office is amazing, I needed a same day appt and they were able to get me in last minute. Turns out a recent filling just needed filed/buffed out. Dr. Graves fixed it and didn’t charge me anything. You can really tell they care about their patients and for that reason alone I am happy to be changing to this dentist office.