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Review of Cool Springs Modern Dentistry

Cool Springs Modern Dentistry: A dental practice that offers a wide range of services, including general dentistry, cosmetic dentistry, oral surgery, and teeth whitening services. The practice is located in Franklin, Tennessee, and is open Monday through Friday, with limited hours on Saturdays.

The practice has received mixed reviews from customers. Some customers have praised the practice for its friendly staff, clean environment, and excellent service. Others have criticized the practice for overcharging, over-diagnosing, and falsely charging insurance. Some customers have also complained about long wait times and rude staff.

Despite the mixed reviews, the practice has a team of experienced dentists and dental hygienists who are committed to providing high-quality dental care to their patients. The practice uses modern technology and techniques to ensure that patients receive the best possible care.

The practice offers a variety of services, including routine cleanings, fillings, extractions, root canals, and crowns. The practice also offers cosmetic services, such as teeth whitening, veneers, and Invisalign. The practice accepts most insurance plans and offers financing options for those who need it.

If you are looking for a dental practice in Franklin that offers a wide range of services and has experienced dentists and dental hygienists, Cool Springs Modern Dentistry may be worth considering. However, it is important to read customer reviews and do your own research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Cool Springs Modern Dentistry Reviews - 71

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Karla Garcia

I was in Franklin/Nashville for a girls trip and upon arriving we went to have a bite to eat, when all of a sudden my front tooth veneer cracked. I was mortified and at this point it was already 6pm. I was able to get a 9am appointment the next day with Dr. Judge. The staff was so friendly and Dr. Judge was able to fix my tooth the same day! It was painless and hassle free not to mention, I could go back to enjoying my trip as planned! I highly recommend Dr. Judge and her staff at Cool Springs Dentistry ! If I could I would bring Dr. Judge and her team back with me to Los Angeles! Highly recommend, thumbs up all the way!

Jessica Mathis

I had my second cleaning there today with Julie, the hygienist. She’s awesome! If you haven’t been to the dentist in awhile or need some extra care, this is a great place. I was self conscious because I knew I would need more help but they put me at ease and took care of all my issues. It’s ongoing care too and I am happy to go here for that.

I definitely recommend Julie. Not only is she knowledgeable and skilled (I think she said she’s been doing this 10 years), but she’s friendly and conversational. She gave me lots of good tips about my TMJ, flossing, and the best kind of toothbrush. Plus we swapped funny anecdotes and jokes during the cleaning.

Also the girls at the front desk are always sweet and helpful. I’ve been to my share of medical facilities and these girls are professional. You unfortunately don’t get that everywhere.

Overall definitely recommend.

Liz Grossman

I highly recommend Cool Springs Modern Dentistry! I was nervous going into my appointment because I had not seen a dentist in quite some time. The staff was very nice and Dr. Judge calmed my nerves and made my experience very pleasant. I needed a treatment on my gums and Dr. Judge pulled up my X-Rays in front of me and explained everything in detail- the why, the how, etc. Julie did the treatment and did an excellent job explaining everything and making me feel comfortable! Was very happy with my experience!

breanna collins

10/10 recommend this dentistry! As soon as I walked in I was greeted by Brittany and Heather who were so polite! Dr.Smith is the doctor I saw and she recommended I need a general cleaning and 2 crowns and explained everything thoroughly and made me feel comfortable about getting my treatment done. Julie the hygienist was amazing! Dr. Smith also did the crowns same day and was very comforting and very knowledgeable and explained everything she was doing, her assistant Cameron kept checking on me as well and making sure I was ok! Wonderful experience will be bringing my entire family to make this our permanent dentistry home!

Steph Bergy

Love going here! Everyone is super nice. I especially like it when Julie does my gums. She has given me lots of tips n tricks to help with my gum health. It is greatly appreciated. The doctors and the staff are a dream especially if your not the biggest fan of the dentist. They have honestly have made going to the dentist a very pleasant experience. I am also excited to see them.

Dianna Cobb

The staff are absolutely amazing!! Cameron, the dental assistant, Brittany (front desk), Heather (manager), John (front desk) and Dr. Judge are incredible!!!! Dr. Judge prepped my tooth for a root canal in under 5 minutes!!!

If you need a dentist, Cool Springs Modern Denistry is the place!!!

Todd York

I jujst moved to Franklin and needed to establish dental care for work I needed to have completed. Dr. Melham is very personable, informative, super nice and has a great personality. She explained exactly what needed to be done and how she planned to perform the necessary work.

Her confidence was reassuring and disposition was impecable. The staff she works with are incredible and it was obvious they love what they do. Courteous, smart, outgoing and genuine are just a few words of what they embody.

A big thank you to Dr. Melham, Heather, Breanna, Julie, Megan and Lincoln for being there with me today. You guys are the best.

If you're new to the area or just looking for a new dentist, I highly recommend Cool Springs Modern Dentistry, you won't be dissappointed.

Todd Y.

Frances Ho

I had a wonderful experience with the staff here! I had a deep cleaning with both Reena and Julie. So personable, efficient, and gentle. Everyone was very communicative— overall, a lovely dental experience.

Janice Hughes

Cool Springs Modern Dentistry is running a scam. My son just recently relocated to Franklin, TN and needed to find a dentist in the area. He made an appointment with Cool Springs Modern Dentistry to have his teeth clean and the appointment was made for him to see Dr. Tuner Reid. Dr. Reid immediately advised him that his wisdom teeth needed to be extracted immediately. He explained to him that they were not bothering him and being that he just started a new job he was not prepared to have them extracted immediately. Dr. Turner stated that he wouldn’t advise him to wait and informed him that the procedure would all take place in his office and there was no need to refer him to an oral surgeon because it would be the same and would make no difference. He stated that they are contracted with Dr. Corey Paulino who is a traveling oral surgeon.
The procedure was scheduled for June 27, 2022 and soon as he arrived he signed a form stating that he was aware that Dr. Corey Paulino was a traveling oral surgeon. The form didn’t state that the office is not equipped the same as an oral surgeon’s office and they do not have the same monitoring machines and that they are not guaranteeing they can put him to sleep or keep him asleep doing the procedure.
Shortly after the procedure began he was lightly asleep but feeling everything that was happening. The nurse pushed more anesthesia but again he was still awake and feeling everything. After the two right side wisdom teeth were extracted he sat up and was waving his hands trying to let them know he was awake and feeling everything.
Dr. Paulino stopped the procedure and had his nurse come to inform me, not him his nurse that they had to stop the procedure because he was being combated and they feared for their safety. The nurse told me they are going to have to refer him to an oral surgeon who is better equipped to keep him asleep. He was sent out of there traumatize with no gauge and no ice pack and no referral. Meanwhile, he was only refunded less than 30% when only 2 of the 4 teeth were extracted with no anesthesia.

Carolyn Savage

Everyone was very polite and helpful. I was a trifle concerned at the attitude of the dentist who in looking at my xrays immediately said my back molar had to be pulled, no thought of saving it. I am still waiting on feedback for a referral to a specialist. I was changed $125.00 for a "special" cleaning. I've had 100's of cleanings in my life and there was nothing special about it. I hope these things can be corrected. Thank you, Carolyn Savage

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