Frank Merendino, DDS
Review of Frank Merendino, DDS
Frank Merendino, DDS: Providing quality dental care to the Kingsport community, Frank Merendino, DDS offers a range of dental services including general dentistry, cosmetic dentistry, dental implants, emergency dental services, and teeth whitening.
With convenient hours from Monday to Thursday, patients can schedule appointments as early as 7:00 am or as late as 5:00 pm. The office is closed on Fridays, Saturdays, and Sundays.
Located on 300 Clinchfield St #260, Kingsport, TN, the office is easy to find and offers ample parking for patients. The office is clean, comfortable, and well-equipped with modern dental technology.
Dr. Frank Merendino and his staff are friendly, professional, and knowledgeable. Patients can expect to receive excellent care from the moment they walk in. The dental hygienists are gentle and thorough, making sure that patients are comfortable throughout their cleaning.
While some patients have had issues with billing and miscommunication, the majority of patients have had positive experiences with Dr. Merendino and his staff. Patients appreciate the efficient service, knowledgeable staff, and affordable prices.
If you're looking for a reliable and experienced dentist in Kingsport, Frank Merendino, DDS is a great choice.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Melissa Miller
Very clean and comfortable place! Everyone was super nice! I’m excited to be a new patient at Model City Dentistry.
Kristin Tackett
I had not been to the dentist in several years due to not having dental insurance. When I finally got insurance I scheduled with this office came in for a cleaning and learned I had two cavities in the back. Ok cool let’s get those taken care of. I was told because there was three. Two on one side and one on the other side. It was explained that I would come for two on the one side then come back for the other so I wouldn’t be numb on both sides. Again, cool let’s do that. I was called by the office the day prior to discuss my options with my insurance. To have white fillings it would be substantially more than the silver fillings. I said Ok let’s just do the silver fillings because A. They’re all the way in the back and no one is going to see them and B. I could not afford the white filings. Lady I spoke to at the office said ok I will check and make sure that’s alright due to the location “If I do not call you back you are good to go with the silver”. I repeat she said IF I DO NOT CALL YOU BACK THEN YOU ARE GOOD TO GO WITH THE SILVER. I go to my appointment get my fillings. I lay in the chair they do their thing. I go to the bathroom before leaving and look and am like hmm those are not silver those are white. I notify them, hey this is not the silver we discussed prior to this appointment. I explain to them the conversation I had with the office staff on the phone prior. I was told maybe there was a miscommunication. Obviously there was because I did not consent to white fillings I consented to the silver. I had to come back the next month and get the other filling done and they did a silver filling on that one as I agreed to prior. I get a bill for the white fillings. How is this fair or even legal to bill someone for a procedure they did not consent to? That was the whole point of the conversation that I had with office staff prior to my appointment. If it was that the tooth could not be done in silver then I would have to have held off on having the filling done because again, I could not afford the white fillings. Additionally, if I could have seen what they were putting into my mouth I would have stopped them but as it is you’re laid back in the chair unable to see what’s being mixed etc. So instead of this office admitting the mistake was theirs I either have to pay for a service I DID NOT CONSENT to, or go to court. Highly unprofessional. EDITED to respond. Yes I was a patient before. I have since got married and my last name has changed. I had called the office multiple times about this.
Ken Ken Taylor
Dr. Frank Merendino literally saved my mouth. I was severely swollen and in A LOT of pain. Dr. Merendino immediately took action, and got me the care I needed. Not to mention, he and his family are incredible human beings!
Maurissa Chance
Very friendly staff, made me comftorable and listened to concerns and took them seriously. I was in an out in just under an hour for a routine cleaning and exam. I have dental anxiety and I was referred to them by a friend that goes there as well
Anonymous
Love coming here! Atmosphere and staff are always great and so pleasant. Everyone takes the time to listen to your concerns and give their best feedback.
Angela Graham
That was the best cleaning I have ever had and the dentist was very nice and both were very thorough... I will be a forever patient!!
Tammy Garrett
I've never had a bad experience here. The staff is always friendly and helpful. Dr. Merindeno is the best!
Melanie Shelton
Everyone is so friendly. I was called back quickly and my cleaning and dentist check was very efficient.
Michael George
Dr. Merendino has been the very best dentist that I have in my life! I have had plenty enough to know! He and his staff are always extremely friendly, courteous, and helpful. For those who are fearful of dental work by other dentists in your past, you can cast that fear aside. I would recommend Dr. Merendino to everyone! He is the best! Thank you Dr. Merendino for your kindness and professionalism!
Sara Smith
I have been reluctant to get dental treatment but was referred to this practice. I'm grateful to start my dental journey. Dr. Merendino was thorough and patient with any questions. His team was accommodating as well.