Lamb Dental: Randall Lamb DDS

They gave me two shots before my root canal. I kept telling the dentist that my mouth wasn’t numb. It took her drilling into my tooth and me wincing in pain to realize I wasn’t kidding. It took 5 shots total for her to actually numb my right side. Then my tooth ended up getting infected from the procedure after only two days. I had to be prescribed an antibiotic which I then developed a yeast infection from since I’m pregnant. They also waited to tell me the cost until after they had already started the procedure. They told me they had personally called my insurance and had confirmed my insurance would cover $1800 of the $2200 bill as long as I paid up front. They asked me if I wanted to proceed with treatment and I was like “well you kind of already started.” Come to find out later, they misquoted me on what my insurance confirmed they would cover by over $1000. I understand a few hundred dollars as a difference but over $1000? Then they didn’t submit the claim correctly so we waited months to get any type of reimbursement in. My husband works for a pediatric dentistry and we will not be recommending them anymore.

Randall has been our family dentist for 20 plus years. He has a great team that provides excellent dental work. If your looking for a dentist office that feels like home then go to Randall Lamb!

I have been going to Lamb Dental since I moved to Amarillo. Very reasonable prices, lower than the chain dental organizations. Staff are very professional and friendly whether in person or on the phone. I highly recommend!

Always pleased with Dr. Lamb. He will give you options, pros and cons, and help you decide the best course of action - all while remembering that dental work is expensive and helping you factor that into your treatment plan.

Absolutely love Lamb Dental! Great dentist, amazing staff, and treats everyone like family. Love when I have appointments here

Dr. Lamb and his staff are simply the best! My family and I have been patients of Dr. Lamb for many years now and we are always well cared for in both preventive and necessary treatments. Every time I’ve had to had work done (cleanings, fillings, crowns, etc), Randall has been upfront with the procedures and costs. Plus, he ALWAYS recommends the best approach to how to solve any problem. For example, I was having trouble with a tooth of mine and I suggested we just put a crown on it. Rather than agreeing with me and making a lot more money, he suggested we first try a different (less expensive) approach. And sure enough, it worked! Imagine that, a doctor recommending a CHEAPER treatment! This just goes to show you he really does care about how to best help his patients. Not to mention, he is skillful, knowledgeable, and has great bedside manners. I wish I could give 10 stars, because that’s what he deserves!

My family and I have used Dr. Lamb for 20+ years. I cannot recommend a dentist more than DR. Lamb. He has a great staff too!

Love Dr. Courtney Carthel & Dr. Lamb! Amazing staff and facility!! Sharon, dental hygienist, was great (very thorough, & gentle)! Everyone treats you like family - overall great experience.

I do not recommend Dr. Randall Lamb for cosmetic dentistry. I was a patient here, and talked with Dr. Lamb over several of my visits about my husbands teeth and what he could do to fix them up. My husband grew up on well water and had discoloration. I made an apt for my husband NOT for full surface bonding but to fix imperfections that did not match fillings his previous dentist had done. This is what was coded through insurance and what was approved. When my husband got to the apt Dr. Lamb told him he wasn’t sure it would look right and went ahead and did the bonding over the full surface of his front two teeth without clarifying the process. My husband was not prepared to see this drastic of a difference when he looked in the mirror. He saw two perfect front teeth next to the rest of his imperfect teeth. Dr. Lamb stopped there and told him to think about it and come back. When I called to discuss going forward with 4 more of his top teeth even though that was not the original plan, they let me know it would be $2,000 to complete the job. Dr. Lamb did 2 teeth, but my husband was approved by insurance for 3 teeth, but because Dr. Lamb made the choice to bond the entire surface of the front two teeth and not the third, he was going to charge us full price and not let us use insurance for the 3rd tooth. The point in all of this is, my husband was never going in there for full bonding on his teeth, only partial spots that would be covered by insurance. Dr. Lamb gave him two fully surfaced bonded front teeth despite what was approved by insurance and then AFTER the fact let us know to finish the job was going to be $2,000. We were NEVER quoted this before. We had nothing in writing and no conversation either. We were pigeon holed. Dr. Lamb made the choice to bond the entire two teeth and then said the only way he’d finish it was if we’d pay $2,000. Again we had ZERO idea that was coming. We were blindsided. They were careless and would not budge with anything. They also could not get us in to complete the job for 3 weeks. So for 3 weeks my husband was supposed to walk around with noticeably unfinished teeth. The situation would have been completely different if Dr. lamb would have said from the beginning he was strictly only going to do full surface bonding AND PROVIDED A QUOTE IN WRITING to complete the job. I called the situation shady to the office manager and was sent away from their practice after that. They would not complete the rest of the job. They were careless, heartless, unaccommodating, and dishonest. It was a nightmare.

Dr. Lamb and his staff are welcoming, passionate, and well educated in their field. I feel as if I am part of a family and not just a patient.Who could fear the dentist with such a great staff. I send all of my friends and family here because I know they'll be in good hands! These are my people.