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Review of Westlake Family Dentistry

Westlake Family Dentistry:

Westlake Family Dentistry is a dental clinic located in Brownsville, Texas. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The clinic is open from Monday to Friday, from 9:00 am to 5:00 pm, and on Saturdays, from 9:00 am to 1:00 pm. The clinic is closed on Sundays.

The clinic has a team of experienced dentists who are dedicated to providing high-quality dental care to their patients. The dentists use the latest technology and techniques to ensure that their patients receive the best possible care. The clinic also has a friendly and knowledgeable staff who are always ready to assist patients with any questions or concerns they may have.

Westlake Family Dentistry has received positive reviews from its patients. Patients have praised the clinic for its skilled and thorough dentists, modern equipment, and reasonable prices. Patients have also appreciated the clinic's friendly and welcoming staff, who make them feel comfortable and at ease during their visits.

While the clinic has received some negative reviews, the majority of patients have had positive experiences at Westlake Family Dentistry. Patients who are looking for a dental clinic that offers high-quality care, modern technology, and a friendly and welcoming environment should consider Westlake Family Dentistry.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Westlake Family Dentistry Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ana Machin

No idea on the doctors but billing and accounting are the absolute worst that have seen. went in for an initial appointment. ik charged $80 for initial then they setup a follow up appointment that I DID not want for $591. that snowballed my bank account, I did not want that, I had told them I am low income Disabled Veteran, I had no dental plan, I wanted to see roughly how much it costs for what wanted. The followup took over 1 week to return the cash to my account. Snowballing in over charges other things that I had going. IT cost me roughly $700 for a second visit I did not go to and cancelled as soon as I found out what happened. They can take seconds to take cash out of an account, but take a week to return cash. I would never ever return to them under any circumstances.

Diego Naranjo

Like always Dr. Nunez and Dr. Crystal make you feel so comfortable. Their staff is top notch and office is impeccable. By far the best Dental office in the valley. Came in for my routine cleaning and had zero wait time they really respect your appointment time. Truly appreciate Westlake for their professional and excellent service.

Sabrina Cisneros

It would have been 5 stars if at any point they had informed me they were out of network with my insurance. I was not told when I made the appointment, walked in to my appointment, paid for my added on service at the end. I didn’t find out till I received a bill in the mail that they supposedly “waved as a courtesy” except for the fact that they kept my appointment deposit I was told would be refunded if I kept said appointment. Wont be back.

dee gee

I cannot believe how welcomed I was. As I read reviews, I thought to myself “Are they really that nice?” I had not been to the dentist in a loooong time. I’m so glad I found them and read their amazing reviews! I love it there! Thank you all for an amazing experience!! I will recommend to EVERYONE!

Vidal Zamora

Awesome place, great doctors, top notch staff always clean and they are punctual!!!!!! No endless waiting. I drive over 50 miles to be treated by them. Their service, professionalism and dedication is second to none. I highly recommend this practice, stop thinking about and schedule your next dental appointment at Westlake Family Dentistry.

Nicole Piquette

Westlake exceeded my expectations as a new patient. The location is gorgeous, clean, and inviting. The staff was knowledgeable and friendly, and I was called within minutes of finishing my paperwork. The hygienist and doctor even communicated as to who would see me first in order to make sure that I wasn’t waiting any longer than absolutely necessary for any part of the appointment. All of this was simply how they ran their practice, because I didn’t communicate that I was in a rush at all. I would recommend them without any reservations!

Leonardo Galvan

To me first impressions count and believe me when I say that i had a few first impressions in this establishment. When you walk in, You get a totally different feel from your typical Dental offices. Beautiful waiting area and it smells really nice too. I loved the Grand tour I was given and the tour guide was very friendly. The Doctors work with an open plan mindset, you can literally see everything that is happening in the office. The staff is great the Doctors are awesome and the services they offer are triple A class. Thanks Westlake for one of the best experiences I have had at. Dental office.

MLE Escobar

My husband and I have been coming for almost 3 years now. The doctor and staff know us by name and are very polite and helpful. They truly have our best interest at heart and educate their customers of all options. Have recommended to many family and friends and will continue to do so. They are the best!

Violeta J. Hernandez

I had the most AMAZING experience at Westlake Family Dentistry during my visit. The staff was very friendly, Dr. Nunez was very nice and explained things thoroughly, and he likes history, which made me even more comfortable. The facility was very clean and welcoming and the hours work perfectly with my schedule. I have been talking very highly about my experience to all of my coworkers, family, and friends because I was so amazed at the great treatment I received. THANK YOU!!!

Yazzy Picazo

This dentist office was so welcoming and one that actually cares about the well being of their patients. If I ever have any questions about anything they are about to do no matter how big or small the staff will always take the time to explain and help calm my nerves. I would definitely recommend this office for anyone who lives in the rio grande valley area.

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