Search

Review of Five Star Dentists

Five Star Dentists:

Five Star Dentists is a dental clinic located in Houston, Texas. The clinic offers a wide range of dental services, including dental implants, orthodontics, periodontics, oral surgery, and general dentistry. The clinic is open from Tuesday to Saturday, with extended hours on Saturdays. The clinic is closed on Sundays and Mondays.

The clinic is staffed by a team of experienced dentists, hygienists, and support staff who are committed to providing high-quality dental care to their patients. The clinic uses state-of-the-art equipment and techniques to ensure that their patients receive the best possible care.

Five Star Dentists has received mixed reviews from its customers. Some customers have praised the clinic for its excellent service, friendly staff, and high-quality dental care. Others have criticized the clinic for its poor customer service, long wait times, and subpar dental work.

Despite the mixed reviews, Five Star Dentists remains a popular choice for dental care in Houston. The clinic's convenient location, extended hours, and wide range of services make it a convenient choice for busy patients. Patients who are looking for a dental clinic that offers high-quality care and a wide range of services may want to consider Five Star Dentists.

Five Star Dentists Reviews - 30

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
mario a

Been going to this place for 8 years and I would not change it. The manager Ruth is amazing, especially when you see the way she multitask around there. She knows exactly how to run that office. The assistants Gina and Angie are extremely comforting and helpful. They make you have a fun experience at the office. The doctors are very nice and have a lot of patience.
I highly recommend this location to everyone adults and children.

Michael Lincoln

I was able to get an appointment the same day and get an emergency tooth extraction. I will return for routine work and cleanings. The staff was super friendly and the equipment was state of art!

Loretta Milo

Each time I go to the office. I feel comfortable and at peace with the Dentists.

I have had quite a few procedures, I healed after extractions with no problems.

Cleanings were thorough.

Amber Bartie

Both my daughters love this dentist the waiting room for kids they forget they we're at the dentist office. The ladies at the front desk have always been very helpful and courteous. My daughter got caps here the assistant helped ease my mind. the doctor wasn't very informative to my standards I felt she was trying to be in and out. We did have to go back when one was lose or it was swelling. Over the past few months the caps have been coming off so not sure if the paste was strong enough. Overall this is a good dentist and they also accept adult patients as well so that was a plus also.

Jorden Milner

Only reason I picked this location was due to their proximity to my home and work. The fillings I got there had to be re-done twice because they showed signs of “shrinking.” I have never had that problem with previous dentists so clearly they use subpar materials for their patients.
Also, they never. answer. the phones. Every time I try to call, no one answers, even if I call at different times of the day.

Nimota Nwankwo

I first only had a child with them but now they have both of my kids bcos they're doing great job. Both nurses and doctors are doing great job and friendly. Five star Dentists got all my family.

candace rideaux

If I could give zero stars I would. I was wanting to get veneers done with them so they put in a request with my insurance. They waited a month and a half to send the insurance further information they needed to complete their claim. They would never answer the phone when I called and when they did they had no idea what was going on. They apparently only show up to the office 3 days out of the week. Very unprofessional. It's been 4 months since my initial visit with them to get started and nothing has been accomplished. Now I will have to wait until September to get my braces off thanks to them. Don't waste your time here.

Keara Mack

Do not under any circumstances go here ever. The dentist is good but they need to fire their front office people post haste! Extremely bad service. If you have private insurance you get charged hundreds up front, then you get a surprise bill in mail for substantially more! Outrageous. The office manager does not resolve disputes and treats you like your business doesn't matter. Way to many other dentists out there. They are not even on the cheap side. You can spend the same at a high end dentist and leave the unprofessionalism. I hope I have saved someone else from my horrible experience. Don't be fooled by the good ratings of other five star dentals. This is a no!

Timothy M.Lee

The Doctors and Their assistant are very professional. I would recommend to any one who's afraid of Dentist and even if you're not. They are greatest.

Mary Jones

I called to schedule an appointment. The young lady who answered the phone was so unhelpful. And unwilling to find the answer to a simple question. “Can you check my insurance to se how much my exam will be.” She went on about how she can’t unless she knows if it’s a hmo or ppo plan. I told her I wasn’t sure but she could use my member id to find out. Although this office was on my insurance list of providers 😑 she refused to even try.
Had she given just an ounce of effort she would have seen I have a discount plan which is neither. I work in an office and I check insurance all day. There is no reason she couldn’t even check. Obviously she needs to find a new career because working with the public isn’t her Forte. Get a new front desk. For the sake of your business or you will continue to loose business

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload