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Thomas D. Marsden, D.D.S. Family Dental Practice

3.5

23 reviews
Dentist

Review of Thomas D. Marsden, D.D.S. Family Dental Practice

Thomas D. Marsden, D.D.S. Family Dental Practice:

Thomas D. Marsden, D.D.S. Family Dental Practice is a dental clinic located in San Angelo, Texas. The clinic specializes in providing dental services to the local community. The clinic offers a range of dental services, including routine check-ups, cleaning, fillings, root canals, and extractions. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturday from 8:00 am to 12:00 pm. The clinic is closed on Sundays.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its excellent service, friendly staff, and affordable prices. Others have criticized the clinic for its poor service, rude staff, and long wait times. Some customers have also complained about the quality of the dental work done at the clinic, stating that they had to go to another dentist to fix the work done by Thomas D. Marsden, D.D.S. Family Dental Practice.

Despite the mixed reviews, the clinic has a loyal customer base who appreciate the quality of service provided by the clinic. The clinic is staffed by experienced and knowledgeable dental professionals who are dedicated to providing the best possible care to their patients. The clinic uses the latest dental technology and equipment to ensure that their patients receive the best possible care.

If you are looking for a dental clinic in San Angelo, Texas, Thomas D. Marsden, D.D.S. Family Dental Practice is worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Thomas D. Marsden, D.D.S. Family Dental Practice Reviews - 23

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alarel

Had nothing but issues with this place/with this dentist. It took over a YEAR to get just four cavities taken care of. And the last filling I got at this place before I stopped going, I have had to deal with pulsing pain and sensitivity issues since. My cavity was supposedly "taken care of" FOUR YEARS AGO. Still have to deal with the effects of it today.

One of my teeth required a root canal. Was told it would require four separate appointments to get this done and to come back on a specific day for this specific problem on this specific tooth BY the dentist. Sure, fine. Several weeks pass, day of the appointment comes by. Now, this is where I have an issue. I get called back, do the whole work up with the assistant now I'm sitting in the chair and waiting. Marsden comes in, "So what are we doing today?" I say I'm here for my root canal. I am then told AFTER all of that, that they can't do a root canal on this particular tooth at the office and that I have to go to a specialist.

UPDATE: I got a new dentist and had to get a root canal on a filling Marsden had previously done for me just a year before.

I highly recommend you don't go here.

LaWanda

Dr Marsden is very nice and polite. The staff are sweet and very helpful. They all take very good care of me during my visits.

Samantha Nicholson Canfield

New to the area and was trying to find a new dentist for me and my 2 year old. There was only one other patient in the office and we waited in the room for almost an hour. He didn't even introduce himself or address me directly when he did finally come in. He mocked my daughter when she started crying because she was scared. Didnt see the brown spot on my daughters front tooth and when I asked about it he didnt look again just said "I didn't see anything they look great but we can schedule a filling for her in a few weeks."
Said mine looked fine after my previous dentist said I had cavities that need to be addressed. Saw him for maybe 5 minutes and that was it.. No cleanings, no fluoride treatments just "looked" at our teeth. Then scheduled another visit a month and a half later. The staff is nice and I would usually just stick something like this out because we are a military family and move often but I honestly don't even want him cleaning mine or my daughters teeth.

Tasha Bastardo

I am a new patient. It took a little while to fill out paperwork and wait to be seen. But it wasn't at all a super long wait. There were other patients who arrived after me but were seen first, but I'm sure they were regular patients which is understandable.
Everyone was very nice. Dr. Marsden is a nice man and took care of my tooth problem very easily. You can tell he definitely knows his teeth!
I would recommend this dentist to all my friends and family and will continue to go here.

Johnny Silvas

Dr. Marsden was amazing at everything thing he ever performed. Brenda, one of his Dental Hygienist was also one that I was very glad to call my friend. She has the most gentle hands and I really appreciated her. I would highly recommend anyone to take advantage of their excellent customer care.

Johnny Silvas

Felipa Montez

Dr Marsden is very knowledgeable and has always taken very good care of my family's dental needs. After having bad experiences with other dentists and having found Dr Marsden, I wouldn't trust any other dentist. His staff is friendly and attentive.

S Richey

I wished we had read the reviews first. We went to Marsden because of his being in our insurance dental network. What a mistake!

None of the staff know what anyone else in the offer us doing. Marsden himself has an attitude of "I'm the dentist. I know what's best. That's what you are going to do." If you question him look out.

He is arrogant and uncaring. His office is nasty.

Look for someone else. Using Marsden is a mistake

Jessica Lee

Dr. Marsden and staff are great. He did cavities and a root canal for me. His care was affordable after insurance and my visits were pleasant. My whole family goes to him and he's done great with all of us.

Missy Warren

Dr.Marsden is very kind, patient and thorough in his work! I appreciate his work ethic and highly recommend him if your looking for a family dentist. The staff are all very polite and helpful as well and I am glad my family and I chose them for our dental care❤

saraelise17

Whoever their secretary was today, was very rude and standoffish. I was just calling to try to find a dentist who could take my Cigna dental and my pregnancy Medicaid and she barked at me telling me I didn’t have any benefits through Medicaid for dental because I’m not under 21. I told her I was pregnant and she said it didn’t matter. She’s wrong by the way, I do have benefits under dentaquest because I’m pregnant and I have up to $250 to spend with that insurance so long as I get the work done while I’m pregnant. It doesn’t appear marsden takes that plan, which is fine, but don’t tell me I don’t have any benefits when you’re wrong and I heard really good things about marsden but she did not make me feel comfortable and unfortunately chased me off real quick with her ugly attitude.

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