De Zavala Modern Dentistry

De Zavala Modern Dentistry was a unique experience. I think most of those working there are really competent (the Dr and dental hygienist Brett specifically). I got what I needed and they were very upfront about the plan and all costs. With that said, I think the overall process could be streamlined.
I made an appointment for a check up, X-rays and cleaning. They took me back and told me the appointment might take as long as 90 minutes (which is reasonable?) but it took three hours: 1-4 pm. Which represents the loss of the first star.
The place smells like a combo of clean dentist office and French fries as they share a wall with Five Guys.
The last thing, after I’d already been there for two hours and discussed my teeth with two other providers already, a lady (who never introduced herself) started brushing my teeth asking when my teeth fell out. 👀 I’ve never lost a tooth, maybe she was referring to a root canal? Point is, a patient doesn’t need to be critiqued during every moment of a dentist appointment. She clearly didn’t know what she was talking about and should probably stick to her job so as to not offend patients.

What an honor to have been treated with the care this location provided! From the front desk staff, the doctor and everyone in-between, this was the best experience I have ever had at a dentist. Unfortunately, it was super busy the day my wife and I went so the wait time was quite a while (not their fault). However, the staff were on top of everything, being kind and friendly the whole way through! I would highly recommend this location to anyone in search of a professional, clean and awesome environment! Thanks for the great care y'all provided for my wife and I!
Oh! And give Desire a raise!

I love this office. I really haven't done a great job keeping up with dental visits, flossing etc. I'm petrified of the dentist chair. A white knuckle flyer.
However, this office is great. A doctor's staff can make or break a practice. The staff here makes the practice. The entire staff is kind, knowledgeable and welcoming.
I no longer fear the dentist which is great progress for me.

The staff here is phenomenal. Even from my first phone call, the front office staff was so kind and welcoming with some of the customer service I’ve ever received. I get very nervous with needles, which is usually something that doctors kind of blow off, but the hygienist (I’m trying so hard to remember her name! It started with an F) was so sweet and even guided me through a few deep breaths to help me relax. Dr. Marie Aston was just as kind and accommodating. They really cared that I was nervous and did a great job of calming me down and letting me take short breaks to breathe. Dr. Alston explained my treatment very clearly and I knew what was going on at all times. The two times I’ve been there, they were very efficient with their time and I got out pretty quickly. At the end of both visits, the front office staff did a GREAT job of thoroughly explaining my charges line by line. I have to go to various doctors somewhat often and this is definitely the place I feel most comfortable. Thank you all so much for all of your hard work!

Dr. Thomas and the entire staff are awesome. I was so apprehensive about my visit because of past experiences with other dentists. But, everyone was so friendly. Everything was fully explained. The work done was excellent! Payment arrangements are available! I feel so blessed to have found this dental office.

I’m from out of town and my temporary crown broke. I called to see if they could help me and they fit me into their schedule (same day)! I called at 8am and was given an appointment for 9am. From the moment I walked in the staff was very friendly. The dentist, Dr. Marie Alston, was also very friendly. She was very attentive to my situation as well. I felt like I was at my dentist office back home, which I love! If I lived in San Antonio De Zavala Modern Dentistry would be be my dentist!

Shaylan, the dental hygienist, is fantastic. She took her time to show me tips on how to brush my teeth better to get at spots I was missing, and gave me recommendations on toothbrushes and toothpastes specific for my needs. Very kind, personable, and encouraging.
My only reason for leaving 4 stars is because of high staff turnover - I’ve only been here for a year and staff seems to have changed a lot, including my dentist. They never even let me know my old dentist had left until I got here for my appointment and said I would be with someone else.
The office is clean and everyone has always been very nice. They are always forthcoming about any additional charges, and make sure you sign off on it before getting anything extra done. They are great about rescheduling and appointment reminders, and have Saturday appointments too!
Once, my husband and I went in together and dragged the kids along with us. The staff was very friendly and kind about it - they even brought out toys for them to play with!

Dr Alston and Liz have made trips to the dentist a positive experience. They are always upbeat and make you genuinely feel welcome. That is also true for the entire staff I’ve interacted with at DeZavala Modern Dentistry.

Dr. Alston did some work on my teeth and was very thorough. Knew what was happening every step of the way and why. Katherine the hygienist was very knowledgeable and provided great recommendations. 10/10 will come here again.

This is my first time to this clinic, and I have a good experience at here. Dr. Alston, Brett (hygienist), Lizzely (dental assistant) and all the staff are friendly and awesome. They are very thorough and take time to explain to me what treatments are recommended and/or needed.