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Review of Cherry Creek Family Dentistry

Cherry Creek Family Dentistry:

Cherry Creek Family Dentistry is a dental clinic located in Richmond, Utah. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, pediatric dentistry, teeth whitening, and emergency dental services. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and is closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly and professional staff, clean and classy-looking building, and excellent dental services. One customer mentioned that Dr. Taylor D.D.S is the best dentist they have ever had work on their mouth and that his assistant, Rose, is the sweetest and most amazing assistant on earth. Another customer mentioned that the receptionist was patient with their payment situation, the hygienist did an excellent job, and the dentist was knowledgeable and kind.

However, some customers have criticized the clinic for its billing issues, unprofessional behavior from some of the staff, and poor dental services. One customer mentioned that they had consistent issues with billing and that the clinic charged a $35 late fee if they had to change their appointment within 24 hours, even if it was for urgent matters. Another customer mentioned that they had a terrible experience with a hygienist who behaved incredibly unprofessionally and made fun of their job.

Overall, Cherry Creek Family Dentistry offers a range of dental services, and customers have had mixed experiences with the clinic. It is recommended that potential customers research the clinic thoroughly before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Cherry Creek Family Dentistry Reviews - 22

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cortney Malmstrom

Cortney Malmstrom

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Poor Service Unprofessional Behavior Malpractice

Dr. Priebe would start on one tooth then jump to another one without finishing what he started. I felt like he treated me differently because I had no insurance. If a tooth broke off while he was working he would just pull it instead of explaining to me what my options might be. Finally he pulled to teeth in the back and sent me home. I started running a fever and got really sick. Another dentist in the practice saw me and told me he had a bad feeling because Priebe had left bone fragments in my gums and sent me to the ER. I was met there by an oral surgeon who took me into surgery and when I woke up I had no back teeth. I had to undergo another surgery like that again. The infection was so close to my brain I could have died. To top it off Priebe himself called me demanding for the money I owed. He was a nightmare dentist

Patricia Ann Shaver- Copeland

Patricia Ann Shaver- Copeland

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Friendly Staff Highly Recommended

Rose Ann, the Receptionist, is so sweet. Dr. Curtis Taylor is very nice and his staff is wonderful and friendly. I "HIGHLY", RECOMMEND CHERRY CHASE FAMILY DENTIST CLINIC IN RICHMOND, UTAH.

David Bodily

David Bodily

πŸ‘ πŸ‘Ž 😐
skilled dentist painless procedure pleasant experience

I needed a root canal redone as the dentist who originally had done this root canal several years earlier had not gone deep enough. I had prepared myself for a really unpleasant procedure. I was shocked that Dr Carlson gave me the numbing shots and did the procedure all without me feeling anything more than a tug on my check. Later that day I was further surprised to only have a dull ache without any pain medications and no pain at all the next day. I have never had someone so skillfully complete dental work. I would not hesitate to go back. Thank you.

Jonathan Gleason

Jonathan Gleason

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Poor Billing Unreasonable Late Fee

I've been going with my large family to cherry creek for several years, have had consistent issues with billing, and they charge a $35 late fee if you have to change your appointment within 24 hours, even if it's for other more urgent matters that come up for your family. We will NOT be using them any longer. The experiences have not been very good with billing and life circumstances.

Chad Bingham

Chad Bingham

πŸ‘ πŸ‘Ž 😐
Friendly Staff Efficient Service

Have always been pleased with the staff and doctors at Cherry Creek Dental! Dr. Larsen is quick to get us in for emergencies and the front desk staff have always treated us with kindness and respect.

Aryn Greer

Aryn Greer

πŸ‘ πŸ‘Ž 😐
Poor Service Unprofessional Behavior

I've needed a root canal for 4 months. Made 3 different appointments, but instead of helping me get out of pain the dentist would tell me "everything fails in dentisty" very unsettling to hear from your dentist

Elnora Thomas

Elnora Thomas

πŸ‘ πŸ‘Ž 😐
Dental Implant Highly Recommend

Dr. Larsen did a dental implant for me and I was surprised at
how well things went. I had hardly any pain. I would highly
recommend him. I plan to have him do another implant. .

Mandy G

Mandy G

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Helpful Staff Friendly Great Care Flexible Schedule Highly Recommended

I have been going here forever. All who work here are very helpful and friendly. My family gets amazing care and advice, and they work around our crazy schedule. I've always been impressed by the care we've received. I highly recommend them.

Danny Shelton

Danny Shelton

πŸ‘ πŸ‘Ž 😐
billing issues insurance collections emergency extraction pre-payment

Constant billing issues they tell you are the prices for something and they no longer take your insurance so you say OK I’ll pay just because I like this dentist office and then they tell you a price and then you pay half of it and when you come back it’s up $100 and then they do work and then rather than just waiting for your next payment and charging you the $35 fee they sent me to collections and when they did they put it for the full amount when I paid over half of it off already when I first came in they wanted to be double paid then I had an emergency extraction that that I need it done from an abscess and they told me they couldn’t see me until I paid that collections off so I called them and paid it off within five minutes and gave them the confirmation number and they said and you have to pre-pay $1000 down for future visits I don’t recommend this dentist office to anyone

mickey kay

mickey kay

πŸ‘ πŸ‘Ž 😐
Unprofessional Behavior

Terrible experience. Hygenist behaved incredibly unprofessionally. Made fun of my job, made fun of me with a co-worker, then once the coworker left, proceeded to inform me that I was "really not (her) favorite person right now"

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