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Review of Riverton Heights Dental Care

Riverton Heights Dental Care:

Riverton Heights Dental Care is a dental clinic located in Riverton, Utah. The clinic offers a range of dental services, including general dentistry, cosmetic dentistry, and teeth whitening. The clinic is open from Monday to Friday, with limited hours on Friday, and closed on weekends.

The clinic has a team of experienced and friendly dentists and staff who provide high-quality dental care to their patients. The clinic's primary dentist, Dr. Brian Borg, is known for his caring and humorous approach to dentistry. Patients appreciate the personalized attention they receive from the staff and the comfortable and welcoming atmosphere of the clinic.

The clinic has received positive reviews from many of its patients, who praise the staff's professionalism, friendliness, and expertise. Patients also appreciate the clinic's state-of-the-art facilities and affordable prices. However, a few negative reviews mention long wait times and issues with billing and insurance.

Overall, Riverton Heights Dental Care is a reliable and trustworthy dental clinic that provides excellent dental care to its patients. The clinic's friendly staff, experienced dentists, and state-of-the-art facilities make it a top choice for dental care in the Riverton area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Riverton Heights Dental Care Reviews - 71

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alison Olschewski

I love getting my cleanings done by Cassidy. She’s gentle but makes sure I get a good cleaning. I’ve had treatment and exams done by both Dr. Borg and Dr. Enslow and they are both fantastic and don’t recommend doing unnecessary dental treatment.

Christopher Wells

Fantastic dental office! Everyone is professional and friendly, and they do excellent work at a very reasonable price.

Drea D

Found this place through my insurance site and couldn’t be happier. After relocating to the area it’s daunting to find a new dentist especially when you loved your last one for over a decade. The front desk was friendly, the place was clean and my tech was gentle and efficient and Dr Borge was nice! I’ll be back in 6 months

DTJ

Top Shelf dental care in a convenient location. They have a warm and welcoming front office staff. Dr. Borg is a real pro with a relaxed chairside manner. If you are very lucky your hygienist will be Cassidy. She's the best!

Sarah Baldwin

My four-year-old was experiencing tooth pain for two days, so I called Riverton Heights Dental for an appointment. I was able to get in right away, the women at the front desk were kind, the dental hygienist was wonderfully helpful, and the dentist was able to diagnose and take care of the problem while we were there. Even with my child screaming her head off, they persevered and fixed her tooth!

Jessica Fisher

Dentistry is one of those things where you never know if they’re just filling cavities to make money or if your teeth are actually needing it- getting ripped off is so real.

These guys are so good, tell you the truth, aren’t there to rip you off, while still maintaining good quality. We’ve moved out of Riverton and I still go to them because I trust their evaluations and the quality of their work.

Austin Andersen

Terrible Service. My wife's issue, as it occurred chronologically:
1. (A few years ago)(before I come into the story, so details on this step may be inaccurate) Root canal, a crown was placed. Was told the crown would have a warranty of 4 years in case it falls off.
2. (A little over a year ago) (I'm part of the story from here) Crown falls off, believed to be within initial 4 years. Wife gets it replaced/reglued, but had a bill to pay for it, after insurance coverage. Once again told that if future problem, within certain time (I believe 4 years again), it would be glued again for no cost.
3. Sunday, Crown, along with bond and (possibly?) part of remaining tooth fall off.
4. Monday: Call to schedule appointment. Soonest they had was about 10 days out. Got appt, put on cancellation list. Called back after they closed, and left a message for their emergency, on-call dentist. We explained that more than just the crown fell off, but were told it would most likely be free because it was still in warranty. NEVER received a call back.
5. Tuesday or Wednesday: Appointment was moved up to Friday (only 4-5 days later) After speaking with a family friend, who is a pharmacist by profession, was advised to see about getting an antibiotic prescribed, due to potential gum infection. Called back because the gum appeared infected, and swollen. We were told that an antibiotic couldn't be prescribed because she hadn't been seen within the last 6 months. Later we verified that. She has been seen within the last 6 months. (She fit within that timeframe by just a few days) I called back again shortly before they closed to check up on that, but just got a voicemail. I left a voicemail asking that they call on mine or my wife's cell phone, and provided both numbers. (Hers is currently listed as a secondary on the account, but mine is not) Instead, they called the primary, home phone, which we were unable to monitor the entire next day. So they left a message we couldn't hear until after they closed next day. (Poor customer service)
We were never offered an opportunity to go in just to have it looked at and something prescribed. But we were told that they should still be able to work on it
6. Today (Friday) Went in for appointment. Was told that it was swollen so they couldn't work on it (First contradiction) They misplaced the tooth/crown she brought in and it took them a while to find it before they leave. They gave her 3 estimates for different possible procedures, the least expensive was over $200 after insurance. (2nd contradiction)
The front desk lady (According to my wife) didn't know how to properly answer many of my wife's questions, and failed to get the dentist back out to help answer questions. The estimate sheet that they said provided, only gave one option. They made her sign the estimate saying she understood the estimates available, even though she didn't, and they wouldn't get anyone to help answer the questions. Then the estimate sheet only discussed one option. We have been very unhappy with their service, and willingness to help.
We told them relatively early on that the gums have been causing pain, and they've been very indifferent and cold to the fact that she was in pain. They don't seem to think it's worthy of emergency treatment, but also not worthy of quality care. They've been apathetic, and indifferent.
We will be looking for other dentists.

S . Bailey

Doctor Borg is the greatest!! I hated going to the dentist for so many years. We happened to move to Herriman and I decided to try someone close to home. It has now been 4 years and I've sent everyone I know to Riverton Heights Dental. Thanks for the care and comfort with my teeth!

Saundie Francom

We have been going to Riverton Heights dental for many years and have needed a variety of treatments. They have always been wonderful to our family and I really appreciate their care, honesty and excellent work.

Mark Matthews

Dental hygienist was great! But Dentist didn't show up. Said I could come back, but that's pretty inconvenient. I would always expect at least some level of examination for a dentist during a checkup.

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