Cave Spring Family Dental

My young child went here for his second dental appointment. The first time he went was great, everyone was super nice. This time not so much. The dentist herself was nice, but the dental hygienist was not. She was very impatient with my child. She snapped at him a few times during the appointment. With this being his second time ever at the dentist I hoped for some more patience on their part. This place may be good for adults, but my child will be going somewhere else from now on.

We traveled 6 hours every few months for Dr. Lubeck to work with our son. We were told by our local dentists in VA Beach that we would have to put our son through expensive and risky general anesthesia to have his teeth worked on because of his severe phobia of dentists and horrible cavities. He had lost two teeth to decay already. We tried over 7 dentists. He had panic attacks, and once a mental breakdown in the dental chair and developed a severe facial tic that lasted over two years. My husband and I sat there with the medical permission forms looking at the possible side effects and complications, one of which was death, and we felt there must be a better way. Dr. Lubeck was that way. He was willing to meet with us outside the office to discuss our son's case. He met our son and spoke to him very lovingly. Then when we saw him in office, my son trusted him. Lubeck was so kind, so caring, and careful. He never pushed our son too far, and always showed him respect. It wasn't overnight, but Dr. Lubeck was patient and gradually gained our son's trust. He bore with our son through all the ups and downs. Now, three years later, my son says he wants to be a dentist like Dr. Lubeck when he grows up. His cavities are filled, his teeth are normal, and he no longer has panic attacks in the dental chair. His last cavity was filled with no tears, which was a miracle. Dr. Lubeck is a miracle worker.

Dr. Lubeck and his dental assistant are great, sorry i can't remember her name. He takes very good care of his patients and actually cares! I would highly recommend dr. Lubeck

My family and I have been patients of Dr. Lubeck for several years now. Before becoming his patient I had some unpleasant dental experiences which led to some anxiety. Dr. Lubeck has always been very kind and mindful of this and made sure that I am comfortable and as pain free as possible. He, his dental assistant, Jessica, and the front office staff recently went above and beyond to make sure I had what I needed and quickly. All of the staff here are very friendly and professional. I highly recommend this office and the kind people who work here. Many thanks for your kindness and always going above and beyond!

I’ve called, no answer. I’ve texted per their request, no answer. I’ve requested an appointment online, no answer. Not sure what else to try.

Update: technical difficulties were resolved and hopefully their online portal will be available for use soon. Response was efficient and thoughtful and I’m updating my review to reflect their efforts to resolve my concerns.

Dr. Lubeck is a stellar dentist that is skilled and cares. I very much appreciate the time and effort him and Jessica have put into my care. This is an excellent dental office and you won’t regret seeing anyone here.

Initial visit with Dr Laing based on recommendations from two of my friends who are also clients. Paperwork process went smoothly. Front office staff very friendly and capable. Dental assistant did a fantastic job of taking x rays and prepping.

Following a thorough oral exam Dr Laing spent a great deal of time describing to me and educating me about my dental issues, treatment options and prognosis. If you have any anxiety about dental procedures, Dr Laing will address those concerns and set your mind at ease

Examination room has a large window view to outside with bird feeders and squirrels going about their business .. makes for a very relaxing distraction!

In summary, the most professional and friendly dental practice I have ever experienced

Tom G

I was a very nervous person when it came to dentists, but Dr. Roach changed that! My visit was pleasant from beginning to end. The staff is excellent! They made us feel valued as people. Dr. Roach took care of my emergency painlessly and quickly. I started out tense and ended up relaxed in his chair. His personality is very humble and kind. You can’t go wrong choosing this dental office. They are top tier!

Hands down the best dental experience I've ever had. Dr. Laing and her staff are extremely friendly and foster a relaxed, no judgement environment. As someone who suffers from dental anxiety, it really speaks volumes that I'm looking forward to my next visit! I was referred to Cave Spring Family Dental by a close friend - and you better believe that I'll be referring others as well!

I have had a long history of feeling fearful to go to the dentist. I no longer have that fear. Dr. Lubeck is amazing!! He is patient. He is kind. He is helpful. He answers every question that I have and never makes me feel like he is too busy. My daughter had 2 fillings recently. She left the office smiling and was completely unfazed! Dr. Lubeck talked her through step by step in terms that my 6 year old could understand. His entire focus was on her. He treats me the same way when I am in the chair—he is completely focused on my needs. I never leave his office feeling shaken up. Ever. He is gentle. I do not have continued pain after my visit. Absolutely. Hands down. Choose Dr. Lubeck to be your dentist!