Review of Grandin Family Dentistry
Grandin Family Dentistry:
Grandin Family Dentistry is a dental clinic located in Roanoke, Virginia. The clinic specializes in providing dental care services to patients of all ages. The clinic is open from Monday to Thursday from 8:00 am to 5:00 pm. The clinic is closed on Fridays, Saturdays, and Sundays. The clinic is staffed with a team of experienced dental professionals who are committed to providing quality dental care services to their patients.
The clinic offers a wide range of dental services, including routine dental check-ups, teeth cleaning, fillings, root canal therapy, dental implants, and teeth whitening. The clinic uses the latest dental technology and equipment to provide their patients with the best possible dental care services. The clinic also offers emergency dental care services to patients who require immediate dental attention.
The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its friendly staff and quality dental care services, others have criticized the clinic for its poor billing practices and lack of emergency support during dental emergencies. Overall, Grandin Family Dentistry is a good choice for patients who are looking for quality dental care services in Roanoke, Virginia.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible washroom
Anneli Lukk
Dr. Tom and his hygienists are amazing. My daughter (8) needed some dental work done and they make her feel completely at ease. They also tout her bravery so she is so proud leaving the office. All of the staff are so welcoming and friendly. Dr.Tom makes sure my daughter is always comfortable and pain free and always ensures he is doing as little work as medically necessary. The way I can tell my daughter is comfortable, her hands are never clenched. She has a relaxed posture as she watches a show on the TV in the room. Can't recommend Dr. Tom enough.
Toy Boy
While most of Dr. Gallagher staff is friendly, and the Dr himself. I was told that I would get close to perfection, it was anything but. The labs he uses deliver sub par work the person I spoke with today was dismissive and because insurance paid the most of the charges, she basically said you got what you paid for, in the 1st 3 months work chipped and was ill fitting. So in order to get it fixed I'm going to have to pay completely out of pocket. Thanks for all the help
Lee Rotundo
Great Dentist and quality work. Unfortunately, a poorly managed practice and a lack of emergency support during a dental emergency. I was experiencing significant pain and reported what I believed to be an infection during the middle of the week. I was told they couldn’t see me until the next week. No one assessed my symptoms or condition nor was I offered any direction or support regarding any alternatives to care. Over the weekend, my condition worsened and I had to access urgent care for antibiotics and pain medication. Their approach lacked professionalism.
george dabols
I had an appointment today and it was the most definitely the best experience I've had with a dentist in my whole life! I was treated with kid gloves by the assistant and Dr.Tom was such a pleasure.
Hope
While this place has amazing staff and amazing vibe. They will dismiss you as a patient if you call and reschedule your appointment. They count it as just not showing up for your appointment. Even though you have rescheduled. That’s not a good way to practice. I only ever missed one appointment. And rescheduled the other one. They don’t do second chances.
Jay W
Dr. Gallagher fixed a filling and gap on my front teeth from a previous dentist not doing it right and the difference was huge, he made the color match perfectly and have virtually zero pain. Hardly any gum pain or any bruising unlike the previous dentist I have seen in the past. He even took extras steps that others looked over. Definitely a great place for dental care.
Susan Wheeler Smith
Dr. Tom and the entire staff are professional, courteous, and knowledgeable. Dr. Tom is all about technology and continued learning so the office is very up-to-date with the latest technology and procedures without forgetting that care for the patient is the priority. We continue to recommend Grandin Family Dentistry to our friends and our family members are all now patients.
Mounirou ALASSANI
I've been going there since 2012 with the previous Doctor. I enjoy it. New Doctor same vibes friendly staff. I love going to that place.
Sylvan L
I've been a patient and known Dr. Tom for several years. I can't say enough about the care and attention to detail he gives. Being as thorough and meticulous as Tom is, he won't do the work if there's any chance of it not being done as he envisions the final result. All of the staff are at the top of their game and are just as detail oriented as he. Their practice is more like a family than a business. If you're looking for a kind, professional, and top notch dental practice, I highly recommend Dr. Tom G. and his awesome staff at Grandin Family Dentistry!
Rhiannon M
I am a new patient at GFD, and I feel SO lucky to have found them. I have medical issues which have affected my teeth, as well as having previous bad experiences with other dentists; I was scared to see a dentist again. Timely, friendly, funny, kind, the whole office made me feel at ease and I am looking forward to the rest of my upcoming visits! Thank you to the whole staff!