Search

Review of Collins Family Dentistry

Collins Family Dentistry:

Collins Family Dentistry is a dental clinic located in Cheney, Washington. The clinic provides dental services to the local community, including general dentistry, cosmetic dentistry, and emergency dental care. The clinic is open from Monday to Friday, with limited hours on some days. Unfortunately, the clinic is not open on weekends, which may be inconvenient for some patients.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff and quality dental services. However, other customers have criticized the clinic for its poor customer service and unprofessional behavior. Some customers have also complained about the clinic's billing practices and high prices.

Despite the mixed reviews, the clinic has a loyal customer base, and many patients continue to visit the clinic for their dental needs. The clinic's staff is knowledgeable and experienced, and they strive to provide the best possible care to their patients. The clinic also uses modern dental equipment and technology to ensure that patients receive the highest quality dental care.

If you are looking for a dental clinic in Cheney, Washington, Collins Family Dentistry may be worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Collins Family Dentistry Reviews - 24

3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Candace Miller

Candace Miller

πŸ‘ πŸ‘Ž 😐
Compassionate Understanding Great Service

One of the best offices we have ever been to. SO compassionate and understanding! Amazed at how great they are I teared up a bit. God bless you guys!

Edith Patterson

Edith Patterson

πŸ‘ πŸ‘Ž 😐
Family Dentist Recommendation

Collins Family Dentistry is our family dentist center. My husband and I both go, I primarily see Chris and my husband has seen both Kenneth and Chris. We have not had any problems with their work. I recommend this office with confidence. To those who've been confused about their insurance, it is because they don't accept YOUR insurance, NOT whether the service/procedure was covered. Some of these reviews should be nullified! Good grief, people!

Bret Gardner

Bret Gardner

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Expensive Unprofessional Behavior

I have been going to Kenneth Collins for about 20 years. When I needed extensive work he always let me split it up in payments never ever missed or had late payments. He always seemed to do good work. NO MORE!! I went in for a cleaning and repair my loose crown. While they were checking my teeth for cleaning Christopher Collins came in to check out my crown. The assistant told him they were checking with the insurance to give me an estimate. He then removed the crown before I even knew the estimate. They informed me of the cost of the crown was around 600 dollars plus They wanted me to do a deep cleaning which added to the cost. I asked if they won't split it in two payments and they refused and asked me what I wanted to do. I had no choice they pulled my crown off. In times like these people don't have alot of cash lying around let's forget about helping people and building relationships and truly caring for your patients health and well being. If you don't have all the cash forget about it!! Daddy sent him to school and handed him his practice. He seemed to of forgot what integrity & Caring means he is not like his father . I say find another Dentist that truly cares about seeing and helping his customers/patient's!!!!!!!

Judy Cleveland

Judy Cleveland

πŸ‘ πŸ‘Ž 😐
Fraud Overcharging Poor Dental Work Arrogant

Dr Chris Collins is a fraud! Simple truth. He charged my dental insurance twice for extractions to teeth that he NEVER pulled. He put bridges in and left those partial teeth under the bridge and now a few years later I'm finding this out with a new dentist. When Dr Collins was asked to compensate me he laughed and said Absolutely no way! Hes an arrogant greedy jerk. I wouldn't send anyone to him. Horrible experience with him.

Seth McCombie

Seth McCombie

πŸ‘ πŸ‘Ž 😐
Great Advice Affordable Price Efficient Service

Gave me great advice on retainers and fixed a problem I've had for years with a different kind of retainer.

Also gave me a great price that was better than most offices in Spokane. They made the retainers the same day.

I live out of state, but I'll probably come back to them for retainers in the future.

Abdulraouf Alnashmi

Abdulraouf Alnashmi

πŸ‘ πŸ‘Ž 😐
Bad Experience Unprofessional Dentist

I am writing this review waiting in my car for my wife to get out the ER. She took out the wisdom teeth and they hit a nerve or somehow to make her swollen for two weeks now. The ER said the dentist must be new or unprofessional. I really suggest to stay away.

Jarod Marecz

Jarod Marecz

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Excellent Work

I recently had my wisdom teeth removed. It’s something I’ve put off for a while since I’ve always been afraid. The entire staff was helpful and courtious throughout the whole experience. Everyone was friendly and the service was great. The Doctor did excellent work and there is no way for me to complain. I would recommend anyone go here for any dental needs!

Grace Colister

Grace Colister

πŸ‘ πŸ‘Ž 😐
Poor Communication Unfair Pricing

I’m going to give a 5 star due to them lying about my family not covered under dental care that I pay every month thru tricare. I had to pay $600 for them to take out my husband’s wisdom teeth. I applied for the care credit card which was okay but I didn’t need another credit card but I’m glad I built some credit history from it.

I truly believe these people are not telling the patients the truth about what’s covered and if they are they aren’t telling them they are. Never again.

john Callen

john Callen

πŸ‘ πŸ‘Ž 😐
Unnecessary Work Dishonest Doctor

i went here. the hygienist did a good job, but the doctor is a gold digger. he tried to sell unneeded work that would have made my teeth worse. i have these thoughts from talking to my old dentist from where i moved.

Laine Houghton

Laine Houghton

πŸ‘ πŸ‘Ž 😐
Great Dentist Friendly Staff Comfortable Experience

I used to be terrified of the dentist and of having any work done on my teeth due to terrible past experiences, but Dr. Chris and his team are amazing. They make me feel so comfortable, they explain everything, and they never hesitate to help me with whatever it is that I need. I’ve had a root canal, abstractions, fillings, and I’m getting braces from them soon and I couldn’t be happier!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload