Barton and Blair Dental Center

I recently moved to the Tricities and decided to see Dr. Barton. I am not sure if he woke up on the wrong side of the bed today but his attitude was not appreciated. I have had dental issues all my life, and I felt like it was important to share my concerns with him as my dentist, his response was "I didn't ask you that". He continued going off on me, until he realized he was being a jerk, stopped himself, fumbled through words and changed the topic. I don't know if he is going through something in his personal life to be acting like that with patients, but it was highly unprofessional. On a positive note, the staff was great, the dental hygienist was kind and warm.

Barton, I hope you have the day you deserve.

My husband was seen and treated by Dr Barton today and has nothing but praise for his caring, compassionate manner.
We appreciate the kindness of the staff and the ability to be seen for a painful tooth so quickly.

I have been a long time patient and happy with my care and treatment to this point. However, today I went for my appointment and not only were they not enforcing the mask policy, but there were no obvious COVID prevention practices (temp checks, not allowing patients in the waiting area, etc., as compared to what I have experienced with my kids at their dentist and orthodontist). The dental office is one of the highest risk environments and so this lack of public health care for patients is concerning. Sadly, we are now finding a new dentist.

Great dentist. I just moved into the area and didnt know where to go so I got referred to this dentist by a family member and this facility is fantastic. Such a beautiful building and very clean. I always get anxious going to the dentist and I feel like dentists judge me based on bad hygiene habits when I was a kid. I felt so comfortable and I am looking forward to more visits in the future.

I’ll give one star because they actually were nice on the phone and rescheduled a new appointment that we missed. The lady up front ask my husband for his dental records (which he didn’t have because they said we ONLY need ID and insurance card.) So he comes home all in a hurry and gets the papers and goes back up there... he’s told “sorry were going to cancel your appointment today”. It only took him a few minutes to get his papers and come back. he replies but I was early to my appointment? This whole situation is so crazy it blows my mind... they reschedule him a month out????? The whole point we had to get him in so early is because he’s in so much pain on one side of his mouth??? The lady seemed so nice on the phone at first like yes we need to get him in right away. I think the lady I talk to on the phone and the lady he talked to are different people. He can’t wait another month! So rude.

This is the worst dentist office I have been to. I have delta care so I believe I went to dr. Blair. Me and three other people in my family scheduled appointments and all three of us had awful experiences.
I had not gone to the dentist in a while and like to eat sweets so when I got checked up I had 8 cavities to fill and a cleaning. When I went in I for my appointment at 3 they cleaned my teeth and then told me they were busy and to come back at 6 for the rest. I was fine with it but thought it was a bit unprofessional to schedule appointments that you cannot do at the scheduled time. When I came back I was to have four cavities filled (two on top molars two on bottom molars both on the right side). After about 12 numbing shots and me still not being numb they gave me one last one and told me if I still wasn’t numb they couldn’t do anything for me and to come back another day, so I dealt with it because there’s no way I’m leaving with no work done after 13 shots. For about five months after this dental work, I could not eat on the right side of my mouth due to pain and sensitivity where the fillings were done. I did nOt want to go back to this dentist so I ended up going to another dentist office in Kennewick. During my check up there, they informed me that two of my fillings I had done were not secured to my tooth and that the filling material used was not usually a good mix with the filling material I had gotten as a child and is probably another reason that the fillings failed. I had to pay for more dental work to be done to fix the work that I had at Barton and Blair (which cost me around $220 for failed fillings), and only paid $15 at the new dentist. Now, about 9 months after going to Barton and Blair I get a bill in the mail for $15 saying that I have not paid this bill for over 90 days. Nobody in my family knows what this bill could be for and it’s just very frustrating. Very unprofessional and do not waste your time or money because you might end up having to go somewhere else anyway to get it redone when it fails. I do not recommend. With all of that being said, the staff that I had encounters with were all very nice and polite but that doesn’t quite make up for the money lost and the pain I went through by going through them.

This is my dentist and staff. They take great care of me. I even had some cosmetic work done on my old capped two front teeth. If I must say so myself, I look a lot better now. Kathy is a great hygienist !
John

I went into the office a few weeks ago to make an appointment. The receptionist (dark haired Hispanic woman) told me that Dr. Barton didn’t take my insurance (delta care). I thought it was odd because I had seen on the website that the address for the office was listed as a Delta care provider. I called Delta Care to confirm and they told me that Dr.Blair who’s in office with Dr.Barton was the Delta Care provider. Today I called the office to schedule an appointment with Dr.Blair and they told me I would have to call back to talk to Dr.Blairs receptionist in order to make an appointment. The woman didn’t tell me when I came in that Dr.Blair who’s also in the same office took Delta Care. She was not helpful in any way and wasn’t interested in helping me since I was there to see Drblair

They were amazing I called them at 1 o’clock in severe pain they got me in by 4pm that day as a new patient and extracted the tooth that was bugging me all around an amazing experience the doctor was super friendly the staff was caring

Super sweet and friendly staff! The dentist got me in for an extraction as a brand new patient. Found my regular dentist 👌