Review of Silverdale Smiles Dentistry
Silverdale Smiles Dentistry: Providing Comprehensive Dental Care Services
Silverdale Smiles Dentistry is a full-service dental clinic that offers a wide range of dental care services to patients of all ages. The clinic is located in Silverdale, Washington, and is staffed by a team of highly trained and experienced dental professionals who are dedicated to providing the best possible care to their patients.
The clinic offers a variety of dental services, including general dentistry, cosmetic dentistry, oral surgery, dental hygiene, and teeth whitening. The clinic is equipped with state-of-the-art technology and equipment, which allows the dental team to provide the most advanced and effective treatments to their patients.
The clinic's hours of operation are convenient for patients with busy schedules. They are open from 7:00 am to 7:00 pm on weekdays and from 8:00 am to 5:00 pm on Wednesdays. They are closed on weekends.
The clinic's staff is friendly and professional, and they go out of their way to make patients feel comfortable and at ease during their visits. They take the time to explain procedures and answer any questions patients may have. Patients appreciate the clinic's focus on patient comfort and satisfaction.
While some negative reviews have been reported, the majority of patients have had positive experiences at Silverdale Smiles Dentistry. Patients have praised the clinic's staff for their professionalism, friendliness, and expertise. Patients have also appreciated the clinic's use of advanced technology and equipment, which has made their dental treatments more comfortable and effective.
If you're looking for a comprehensive dental care provider in Silverdale, Washington, Silverdale Smiles Dentistry is an excellent choice. Their commitment to patient comfort and satisfaction, combined with their advanced technology and equipment, make them a top choice for dental care services in the area.
Amenities
- Has online care
Rayshel Stanton
Time management is a huge issue here. They are always running behind on their schedule. I wasn't seen until 28 minutes past my appointment time even then they were still running behind. They didn't have utensils cleaned for the appointment. Needless to say after being there for an hour we never accomplished my cleaning and had to leave due to another appointment I needed to get to.
Don't waste your time unless you have your whole afternoon available to be waiting to be seen.I gave a 2 star due to the fact that the front desk was nice.
I still needed to schedule a cleaning so I requested to see a different dentist when making the request the front desk staff told me that the dentist I had been scheduled with would also not like to see me. I'm unsure why but if that was the case that could have been left unsaid and more forward to schedule with another provider.
I will not be returning to this place I don't feel comfortable and feel judgment. Makes me wonder if that's why this location has such a high turnover in staff and providers.
Sarah Archer
The staff at Silverdale Smiles are the best! They make sure you are comfortable and are pros at handling patients with anxiety! I felt like part of the smile family! Dr. Hsu has a skilled and gentle hand! This is the only place I feel comfortable getting care! They are the best!
Chelsey Albaum
Carrie at the front desk, Illssa, and Dr. Hsu (along with anyone I’ve talked to, I just cannot recall their names) have all been amazingly helpful, positive, and great. Special shout-out to Illissa, who was phenomenal with our 7 year old son. I was so impressed with how she interacted with him. The only reason it’s 4 not 5 starts was because with my appointment they were about 35 minutes behind, and with my son over an hour behind. 2 hours for a dental cleaning with a 7 year old is tough, but, I totally understand sometimes people are understaffed etc so I’m absolutely willing to chalk it up to that! Overall, very solid experience. They also handled a really tricky situation/upset patient with grace and kindness. They went above and beyond to do the right thing by this patient, and I could tell they were absolutely sincere and it was just an unfortunate situation.
Levi Beck
Horrible customer service. I’m an established patient, called them at 8:18 AM after a sleepless night of constant tooth pain, and was told they could see me today at 12. That was perfect as I could get in and out before my kids were out of school, so I waited instead of immediately going to urgent care for the pain. Get there and I’m told I spoke to a call center and they can’t do anything for me it was the call center’s mistake for telling me to come in. At that point I was clearly frustrated and in pain so my voice raised a few decibels(definitely not a yell though) and was immediately told to “lower my voice or leave” I found a great new office within ten minutes of leaving their office who will see me first thing in the AM. (Still sooner than silverdale smiles) I wouldn’t recommend this dental office to my worst enemy. STAY AWAY
Liss Ayers
Love this dentist office. All the staff are nice and genuinely concerned about your care. I'm glad I found them after many years of no dental care.
Linda Culton
Dr. Skipper and his assistant, Kristen were amazing! Explained everything, to me all along the way; and sooooo eased my dental anxiety! Thank you Smiles for helping to make my dental experience a positive visit from beginning to end!
Kandarp Khandwala
Dr. Ishita Masand and her team are rockstars! Probably one of the best clinics this side of sound, by far. The team opened up a Saturday for me and were able to accommodate me on a short notice. They even found a small hole in a filling which has bothered me for years which shows their attention to detail even while running such a busy clinic.
Overall, my start to finish experience was extremely methodical, efficient and felt like a breeze because all the staff were very warm and accommodating. Highly recommended!
Gage Morris
I've only ever come here since moving from Denver, and this is the best dental service I've ever received. The facility is always clean, everyone is nice and cheery, prices are fair and easily worked with. Made my crowns right in office and I walked out same day with them.
Jake Armani Borja
They have a wonderful team! Very friendly and knowledgeable. I didn't have to wait long in the lobby either
Byron Ong
Been there once…never again. VERY EXPENSIVE. And they didn’t even do a thorough cleaning to my wife and I. I went to a difference dentist and the doctor told us that they didn’t do a good job cleaning. I didn’t have a lot of things done. Pretty much a normal cleaning and a little irrigation. I pay 150 for the irrigation and then I see all the claims they did and it’s a whole page of stuff. I will be keeping my Eob to go over what they are saying because this is crazy. DO NOT GO HERE.