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Review of CHAS East Mission Dental Clinic | Spokane Valley Dentist

CHAS East Mission Dental Clinic | Spokane Valley Dentist is a dental clinic that offers a range of dental services. They specialize in general dentistry, pediatric dentistry, dental hygiene, and dental radiology. The clinic is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate patients' busy schedules.

The clinic is located at 1502 N Vercler Rd #200, Spokane Valley, WA 99216, and has a team of experienced and qualified dentists, dental hygienists, and dental assistants. They provide personalized care and treatment plans to meet the unique needs of each patient.

While some customers have had positive experiences at CHAS East Mission Dental Clinic, others have expressed dissatisfaction with the quality of care they received. Some customers have complained about inaccurate scheduling, long wait times, and poor communication. Others have reported feeling rushed during their appointments and experiencing pain during procedures.

Despite some negative reviews, CHAS East Mission Dental Clinic has also received positive feedback from satisfied customers. Many have praised the clinic's friendly and professional staff, clean and comfortable facilities, and high-quality dental services.

Overall, CHAS East Mission Dental Clinic is a dental clinic that offers a range of dental services and flexible hours to accommodate patients' busy schedules. While some customers have had negative experiences, others have had positive experiences and praised the clinic's friendly and professional staff.

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

CHAS East Mission Dental Clinic | Spokane Valley Dentist Reviews - 55

3.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kimmy West

Kimmy West

👍 👎 😐
Disrespectful Treatment Bad Communication Rude Doctor

This is the most disrespectful dental treatment I’ve ever had, I expressed to them that I get bad anxiety being at the dentist and they did everything to me I ask them not to do, I would communicate to them that I wasn’t numb and they totally ignored me. They made my tooth worse then when I came in to get it fixed. The doctor was incredibly rude and ignored me the whole time, this is the last place I would recommend to ANYONE!

Brittney Ludtke

Brittney Ludtke

👍 👎 😐
Great Staff Excellent Service Professional

I had a horrible experience at another office where they told me I had no choice but to pull one of my teeth. I'm so grateful I sought a second opinion because the staff at this office & Chas as a whole allowed me to keep my perfectly healthy tooth. Thank you to Dr. Zumwalt & staff for giving someone who has incredible dental fear and anxiety a safe and welcoming place to get treated. I felt completely welcomed, my concerns addressed, and a plan for treatment so I can get the rest of my teeth fixed. I am a very satisfied patient.

Scott Harding

Scott Harding

👍 👎 😐
Poor Communication Unprofessional Staff Bad Service

Worst Dental ever. Had a root canal done last year and come to find out they didn't finish it due to a lack of communication. Never sealed it. Went for a filling because my other one fell out and in extreme pain because I can't drink or chew on that side. Assistant is sarcastic so I was stern right back telling me they can't due anything for almost 2 months out, are you kidding me. If you have poor insurance you get treated like dirt. If you have good insurance you get taken care of right away. They still need to complete my root canal procedure especially since I paid for it. Will never recommend this place. I'm looking for a place where you get treated the same not matter what insurance you have.

SARAH DEWEGELI-WHITE

SARAH DEWEGELI-WHITE

👍 👎 😐
Wisdom Tooth Extraction Improved Chewing Grateful

I had my wisdom tooth extraction and my mouth feels like it's fully healed. I find it easier to chew my food now. Before they toke my wisdom tooth out it was hard for me to chew stuff on the left side of my mouth as I felt like my jaw was going to break again. It so mush easier now I feel like I'm now going to break my jaw by chewing on the left side of my mouth now it's kind of an amazing or great feeling being able to us both sides of my mouth well eating with out feeling like I'm going to break my jaw bone again. I'm totally loving it. All that nervousness and being scared and worried that it would do more harm than good was point less also it was the wrong thing I should have been feeling. I feel so mush better it did more good than bad having the tooth removed in the long run. it is a really great feeling I should thank the tooth doctor I mean tooth fairy for recommending pulling it and pull the tooth despite my concern. I just to say it an really great feeling now that it's out.

Ashlee Williams

Ashlee Williams

👍 👎 😐
Emergency Appointment Caring Dentist Gentle Assistant Patient Care

I have been dealing with a abscess tooth since 2019, finally I got in a emergency appointment on 02/29/22, has my injection was spreading but when I seen Dr. Jordan Zumwalt, she took it into consideration and got me a prescription for amoxicillin to help pain, and swelling, and told me to schedule a extraction asap so I called Monday, and they got me in and I had my abscess tooth extracted on 03/09/22, Dr. Jordan Zumwalt was the dentist who did it, She was very nice and was caring & gentle. Her assistant was a very nice & caring lady as well, they both had patience with me and kept me calm , I was extremely happy with them. I would go to them again & i recommend them. I was so scared but they kept my mind a ease and helped me get through it all and made me feel very safe . Thank you again .

Miriah Calligan

Miriah Calligan

👍 👎 😐
Long Wait Time Poor Scheduling

I had a good first experience as a new patient and was so excited to finally find a local dentist that took my insurance. I had a better cleaning than I've ever had anywhere else. Super impressed with the dental hygienist! Recently, I keep getting texts and calls that I'm due for my next cleaning. I call today to schedule and am told that the next available appointment is not til October, and it's in the Cheney location. Nothing at all available in the Valley, even further out in the year apparently? I know as a new patient it can often take that long to be seen but I don't understand how for even already established patients, the wait is several months+ out. Seems very silly to send reminders I'm due to come in if you can't even fit me in to the schedule now.

Ventura Highway

Ventura Highway

👍 👎 😐
Aggressive Door Lady Personal Questions Annoying

The door lady is wayyy too aggressive and power hungry. All she needs to know is if I had been exposed to Covid or have any symptoms. She asks personal questions that are none of her business. Does this every time so I assume at this point she is trying to be annoying.

Lucinda Shipley

Lucinda Shipley

👍 👎 😐
Great Dentist Caring Staff

I had 3 teeth extracted on monday, Dr. Burke was the dentist who did it, he was very nice and was caring & gentle. His assistant was a very nice & caring lady. I was extremely happy with them. I would go to them again & i recommend them. I was so scared and Dr Burke and his assistent made talked me threw everything and made me feel ok threw the process.

Winter B

Winter B

👍 👎 😐
anxiety dental services understanding recommend

I have generalized anxiety disorder and terrible dental anxiety. I was so hesitant to try out CHAS for dental services but I am extremely grateful I did! Everyone was amazing and extremely understanding. My dental assistant was extremely sweet and even offered to hold my hand at my next appointment with the dental hygienist. Jessica, the dental hygienist was so sweet and extremely understanding of my anxiety. She talked me through everything and brought so much piece of mind. I definitely recommend this place to anyone looking for dental work, especially if you also have dental anxiety.

Reilly Jones

Reilly Jones

👍 👎 😐
Inaccurate scheduling Poor service

Inaccurate scheduling. Sends you all around town for appointments instead of keeping you at ONE location like asked.
Thanks for only tooth ache & no solutions!
find service else where

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