Enhanced Dental Care

I've had several appointments with them that have gone fine, but in the last 3 months, their scheduling has been really out of whack. I was scheduled in February for an important pareo-maintenance they said not to go any longer than 3 months between and when I called earlier in the same day, they failed to let me know that they only had a dental hygienist on Fridays and had cancelled my appointment without telling me. My appointment was rescheduled another month out. I had that appointment last Friday (it's now Monday) and on the day before my appointment, I let them know I had a cavity I needed taken care of. They scheduled me an appointment to take care of it for today. On Friday, at my last appointment, they took another look at the cavity and said they could definitely take care of it on Monday (today). Well, I went to my appointment today only to have the assistant poke around at my tooth for about 30 seconds before rescheduling me AGAIN 3 weeks out. I don't know what the purpose of me taking off time from work was if that's all she was going to do. I feel like I was brushed aside.

Normally, the staff is great and I feel like Dr. Gantz is a wonderful dentist. I'm just not that impressed with some of their practices as of late.

I suppose what really irks me is that if you miss two appointments (without canceling 48 hours in advance) they won't see you anymore. But I've now been blown off for one appointment and brushed aside at another. That's not okay. Hopefully this is only a temporary thing, because this really is a good dental clinic otherwise.

Raisa did a great job cleaning my teeth, she's professional and caring... she told me what she was doing and why...
She made cleaning my teeth a pleasure... for a teeth cleaning that is :)

Dr. Gantz is great! I've been going to him for years and he has taken care of all of my dental needs. Very polite & kind and his staff is wonderful. Highly recommend

I can’t express this enough, if you have any second thoughts this is definitely your place for an overall amazing experience. I had some major work to be done and a over the top obnoxious fear of the dentist (I’m talking extreme I cry before I even hit the chair) well I was made to feel comfortable and not embarrassed for my excessive crying if anything vary comforted by staff and the doctor himself. He did way more work then they normally would do in one sitting because of my fear and probably not going to make it to another visit for a while. He got all the work done and I didn’t feel A THING NOT EVEN THE NEEDLE TO NUMB! really made such a lasting impression on me and I am truly great full to have such a good experience when so many other places have just added to my anxiety. I would recommend this place hands down to any and everyone. I know this sounds so cheesy but it really changed my life I was in so much pain and had such anxiety. Just so happy I gave them a shot it was worth more then words. Thank you!!

Dr. Gantz, and his team were great! They got me scheduled and in for my initial exam within a week of first contacting them. They also got my first cleaning scheduled for the day following the exam, which was great!
I've had an issue in the past where another dental office that I went to in town, felt more like they were trying to shake me down for as much money as possible by requiring me to get (what turned out to be) unnecessary and expensive treatments. After my initial visit to Enhanced Dental, I felt very confident that Dr. Gantz had my best interests in mind and I cannot think of a single negative thing about either of my visits to the office.
I would most definitely recommend Dr. Gantz to anyone looking for a quality dentist in Walla Walla.

Recently got my wisdom teeth removed and feel great!! I have also gotten a root canal and a tooth pulled and am very happy with how they treated me and the work they did on my mouth was amazing! I suggest you schedule an appointment tomorrow if you are in need of a dentist.

Dr. Gantz and his staff make an unnerving task, such as going to the dentist, feel as calming as possible. It's not every day you find professionals who are very proficient at their jobs AND know how to interact with patients on a personal level. From beginning to end, the staff at Enhanced Dental Care truly live up to their name. I would encourage any person, of any age to call and schedule an appointment for all their dental care needs!

Extremely poor customer service. Don’t come here, especially in state insurance. I’d go to tri cities ASAP, they forced me to miss work and wait for another no show or I’d lose service with them. They don’t put into consideration real life at all and try there best to cut off people. They have made my mental health worse and I’ll probably lose a tooth now because of them. I was never rude what so ever at any point while I was at the office, they had zero reason to stop seeing me and I could not call in to cancel from my work shifts being changed and working 6 days straight with hours that were while they were open, making it impossible to call and cancel. I’m the voicemail it even said “please call back so I can confirm” meaning it was never confirmed in the first place, but they have to have a reason to cut state insurance users.

I had an appointment set up a month out. The day before my appointment, they called to cancel the appointment. When I rescheduled, they had to put me out another month. Today was that day, and I showed up to the office about 7 minutes late due to a cranky 2 yr old. They told me that they wouldn't be able to see me. When I acted upset about it, she went back and talked to the dental assistant and then said that they would do half of the work today and reschedule me for the other half. When I got back, the dental assistant said that it was too late for her to use any of the "gas" on me because I was then 11 minutes late. I decided to leave and then they told me it's because they only have one dental assistant for the next two weeks and there are patients more in need than I am. Dr. Gantz and the previous dental assistants have always been very nice. I don't know what happened, but I am not going back anymore.

Brought my 7 year old in for cleaning an x-rays. The dental assistant Refered us to Tri cities because they won't take him because he is a gagger. Would not recommend them not friendly at all. Definetely would not take children here.